★★★★★
based on 5068 reviews published
Latest customer reviews
Spread order. Satisfied. Too bad the tapenades were out of stock at the time of my order... To be continued.
Very nice gift. Available in time.
Well packaged parcel, fast delivery, I recommend
Very good
The order was fine, but I had a lot of problems with the delivery with your service provider, whom I wouldn't recommend at all!
No problem at all. Super
Never disappointed, fast delivery, well protected. Nothing to say, it's perfect
1st experience of buying on the internet. 1 broken pot and 1 pot that leaked. It can happen but despite 3 emails I'm still waiting for customer service... 😕
I received my parcel with the chocolate completely broken for Christmas. I tried to contact them but no answer.
Fast delivery - Products as good as ever
The products were not packaged properly, one jar was broken and leaked all over the other products. I couldn't offer any product from the box because everything was damaged...
There was a small problem with the delivery but everything was sorted out and I was able to receive the rest of the order on time.
Nothing to say, it was perfect
The two packages were not for me, but a priori they were appreciated! 🤗
Very well packaged for transport, very nice for a child.
Everything is perfect
Very nice products and very good effect on the table of the festive meal 😉
On 17/12/2024, we received our order. When we opened it, we noticed a sticky liquid at the bottom on the protective paper. It turns out that the jar of vanilla rum canelé had leaked. The lid of the jar was not hermetically sealed. The same day, a complaint was made to the service department (photos sent). No response. On 20/12/2024, a reminder was sent. To date, no response. After-sales service non-existent. Waiting for an answer from your services.
Delivery problem with the carrier but the parcel was great, the items well packaged and the customer service very friendly.
Very good
Very good
Package arrived on time, my tablets arrived broken but after sending an email customer service replied quickly and did what was necessary.
Perfect
The parcel arrived broken, I refused the parcel, and despite my email requests I have not been reimbursed, I have had no reply. And they don't answer the phone. I'm a regular store customer and I'm very disappointed by this experience.
2 orders placed on the same day, one arrived on time... the other is apparently still with the sender! No reply to the many e-mails sent, impossible to get through to customer service... and the surprise offered for orders over €75 is a simple sample of spread... As a long-standing customer, I'll be moving on from here...
Ordered a broken tablet, arrived already broken...
Package received damaged, carrier not professional, so package refused and no response from you regarding the claim...so very disappointed...
Very careful and fast shipment,thank you
Super pretty and very good
Very satisfied with my order.
The disaster: the chocolate to be broken arrives already... broken. Complicated to offer. I send a message via the after-sales service on the site and no news since.
Fast, careful shipping and delicious treats
Great products.fast delivery
First delivery, box ripped open (theft of 3 pots) and one pot broken. Delivery refused. Second delivery perfect!
Order arrived on time, well packaged. Delighted with the excellent spread!
Received the package with a broken jar of baba au rhum caramel. I made a complaint to customer service: no response...
Very bad experience. Breakage in the parcel and no response from them despite notification with a photo as soon as the parcel was opened and several reminders by e-mail. We are 13 days later and still no news from them. Unacceptable!
Products very well presented in an attractive box. Fast shipping and very well protected.
Thank you very much!
Perfect