9.2/10
★★★★★
based on 4747 reviews published

Latest customer reviews

1 /5
★☆☆☆☆
The 3 chocolates to be broken arrived broken, 1 arrived in a deplorable state (bits of chocolate everywhere on the edges, on the "mallet" in short shameful to offer that for Christmas!), I sent the photos to customer service on 6/12 and 0 response.
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Eva P.
purchased on 29/11/2024
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5 /5
★★★★★
Ok compliant
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Magali J.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
The parcel arrived on time but most of the contents are broken (3 out of 5 items). Mail made to customer service and currently no return
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Laura D.
purchased on 29/11/2024
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3 /5
★★★☆☆
I'm still waiting for a response from customer service regarding a product that was not available and that I was supposed to have for free and that I didn't get inside.
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Elodie P.
purchased on 29/11/2024
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5 /5
★★★★★
Super recommended, opening their calendars has become a Christmas tradition. Next year we will be back again.
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Claudia J.
purchased on 22/11/2024
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5 /5
★★★★★
The contents of my order were exactly what I had ordered. What's more, I had a parcel delivery problem and customer service was reactive.
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Chloé C.
purchased on 28/10/2024
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5 /5
★★★★★
I love this excellent quality brand and I'm a Christmas fan, so I can tell you that the Christmas products are much appreciated. Merry Christmas to you
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Melanie S.
purchased on 29/11/2024
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3 /5
★★★☆☆
The chocolate is very good, and the spreads are original. The price remains very high, however, and the advent calendars are a big rip-off, because inside they're really not that great - they're big for not very much.
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Christelle M.
purchased on 29/11/2024
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5 /5
★★★★★
This is the second year in a row that I've ordered (during Black Friday), the products are of high quality. I think that to build customer loyalty, there should be even more novelties or customizable products.
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Émilie J.
purchased on 29/11/2024
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5 /5
★★★★★
Very well
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Sylvie P.
purchased on 29/11/2024
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5 /5
★★★★★
Fast delivery. Well packaged products. All that's left is to taste them.
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Augusta C.
purchased on 19/11/2024
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3 /5
★★★☆☆
I sent 2 messages concerning 2 products from my order that arrived broken, I still haven't received a return.
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Valérie B.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
Package received with 3/4 of the chocolates broken. I've sent 2 emails that have gone unanswered, I'm trying to contact them by phone but there's no answer, and on Facebook I can't recommend them at all.
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Celine P.
purchased on 29/11/2024
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5 /5
★★★★★
Very good products, well packaged order. No complaints
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Valérie D.
purchased on 29/11/2024
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5 /5
★★★★★
.
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Ingrid G.
purchased on 29/11/2024
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5 /5
★★★★★
Satisfied with the online order and delivery to a relay point.
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Aurélie M.
purchased on 27/11/2024
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5 /5
★★★★★
Fast and compliant
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Lucia F.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
Normally a surprise gift of 75€ of purchase, I bought for more than 150€ I did not have anything, I announced it but nothing received thereafter just one sorry. Don't say things if in the end you don't respect your commitments.
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Delphine R.
purchased on 29/11/2024
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4 /5
★★★★☆
Very well packaged, but impossible to track.
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Maurane R.
purchased on 22/11/2024
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1 /5
★☆☆☆☆
I have not received the products I ordered but other products
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Valerie A.
purchased on 29/11/2024
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2 /5
★★☆☆☆
Very good products but customer service to review! Products received broken but after 3 messages to customer service still no answer!
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Christelle D.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
Lame as hell. And customer service that couldn't care less about my comments. A lost customer!
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Emmanuelle L.
purchased on 29/11/2024
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3 /5
★★★☆☆
I have a box that arrived with broken products and the box torn on the side I sent an email with pictures but never got a response
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Alicia M.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
I made a complaint following the delivery of my order because an item arrived broken. I never got a reply. This is not serious, I will not come to your store again.
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Emilie J.
purchased on 29/11/2024
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4 /5
★★★★☆
NICE PRODUCTS BUT CHOCOLATE BREAKS !!!!
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Barbara P.
purchased on 29/11/2024
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1 /5
★☆☆☆☆
Parcel received too late and therefore very disappointed ( advent calendar). Ordered on Thursday morning and received the following Monday for a delivery said to be within 48 hours. What do I do with my advent calendar that I was supposed to offer on Saturday ??? So very disappointed
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Aurelie C.
purchased on 28/11/2024
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1 /5
★☆☆☆☆
I ordered during Black Friday, and in an effort to get a surprise, I inflated my order to qualify. My package arrived with no surprise, because supposedly it's not compatible with the promotions. This is not explicitly stated on the site, which is misleading.
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Veronique S.
purchased on 28/11/2024
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1 /5
★☆☆☆☆
I've sent 3 emails with no reply. 6 items broken on receipt of parcel.
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Delalleau N.
purchased on 29/11/2024
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5 /5
★★★★★
Top
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Valentine C.
purchased on 19/11/2024
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5 /5
★★★★★
Perfect
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Aïcha B.
purchased on 29/11/2024
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