/10
★★★★★
based on 4747 reviews published
★★★★★
based on 4747 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Very disappointed by this experience. I received my order 10 days ago, and when I opened it, a jar of Christmas spread was broken. I sent two emails and tried to contact them by phone about ten times, but got no answer. It's a real shame, especially as the order was for a gift this weekend. The lack of responsiveness and customer service is unacceptable.
Mylène S.
purchased on 23/11/2024
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1
/5
★☆☆☆☆
My order gave me access to the "gourmet surprise". I was indeed very surprised to be offered a jar of spread equivalent to one or two teaspoons. For an order of over €100, I don't find this very commercial...
Guy L.
purchased on 23/11/2024
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5
/5
★★★★★
Perfect!
William M.
purchased on 24/11/2024
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4
/5
★★★★☆
Fast delivery and quality products
Francis L.
purchased on 26/11/2024
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5
/5
★★★★★
I was very satisfied with the products I bought (savoury Advent calendars) and the fast delivery. It was my first contact with the site and I was able to appreciate the wide range of products on offer.
Françoise B.
purchased on 22/11/2024
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5
/5
★★★★★
Fast delivery; careful packaging; product conforms and... tasty! All perfect!
Morgane D.
purchased on 26/11/2024
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5
/5
★★★★★
Well-protected and fast parcel.
Gaelle B.
purchased on 26/11/2024
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2
/5
★★☆☆☆
Item received broken and no response from after-sales service. Really disappointed! I was really happy with my purchase but the customer service is really not up to scratch.
Julia M.
purchased on 25/11/2024
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5
/5
★★★★★
Nice packaging for this advent calendar! TB
Paola C.
purchased on 25/11/2024
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5
/5
★★★★★
Super
Elodie D.
purchased on 20/11/2024
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5
/5
★★★★★
Excellent service
Dominique G.
purchased on 24/11/2024
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4
/5
★★★★☆
Very nice package, too bad your gift didn't live up to our orders.
David E.
purchased on 20/11/2024
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5
/5
★★★★★
Satisfied
Nicolas P.
purchased on 20/11/2024
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5
/5
★★★★★
Very good a little light the small pot
Adriana R.
purchased on 23/11/2024
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1
/5
★☆☆☆☆
A jar of baba leaked into the box, so it wasn't watertight. The promised surprise was non-existent, just paper... Very long delivery time...
Paul C.
purchased on 14/11/2024
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5
/5
★★★★★
But stop using the DPD delivery service
Dominique A.
purchased on 19/11/2024
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1
/5
★☆☆☆☆
I have not received my order. The tracking says it was returned to sender but no one has contacted me. I've tried to contact the seller three times and had no response.
Stephanie H.
purchased on 13/11/2024
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5
/5
★★★★★
Very good
Isabelle R.
purchased on 13/11/2024
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5
/5
★★★★★
Perfect advent calendar 😇
Valentin P.
purchased on 08/11/2024
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5
/5
★★★★★
I am very satisfied with my order and delivery. Ordering on the website went very smoothly.
Audrey V.
purchased on 17/11/2024
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5
/5
★★★★★
No complaints. Top delivery. Products as delicious as ever. Completely satisfied for years
Stella S.
purchased on 12/11/2024
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1
/5
★☆☆☆☆
Bland products. Not worth the price paid. I'd advise against it.
Mathilde M.
purchased on 07/11/2024
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Answer from Le Comptoir de Mathilde
Hello Mathilde,
Thank you very much for your feedback and for taking the time to share your impressions. We're very sorry to hear that your product experience didn't go well, and we're sorry that these products didn't fully meet your expectations. Our recipes are created with care and quality ingredients, but we know that every palate is unique.
We therefore take your comments into account and pass them on directly to our manufacturing teams.
Yours sincerely
The Comptoir de Mathilde team
Thank you very much for your feedback and for taking the time to share your impressions. We're very sorry to hear that your product experience didn't go well, and we're sorry that these products didn't fully meet your expectations. Our recipes are created with care and quality ingredients, but we know that every palate is unique.
We therefore take your comments into account and pass them on directly to our manufacturing teams.
Yours sincerely
The Comptoir de Mathilde team
5
/5
★★★★★
Nickel
Ingrid T.
purchased on 18/11/2024
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5
/5
★★★★★
Fast delivery and good quality products
Sylviane S.
purchased on 07/11/2024
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5
/5
★★★★★
Hello Order and fast shipping very well packaged thank you.I would recommend thank you.
Roselyne I.
purchased on 20/11/2024
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4
/5
★★★★☆
Perfect!
Cathrin G.
purchased on 06/11/2024
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5
/5
★★★★★
Super.
Magali O.
purchased on 19/11/2024
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5
/5
★★★★★
Nickel fast compliant and well packaged
Maurice F.
purchased on 11/11/2024
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5
/5
★★★★★
Super
Pauline L.
purchased on 17/11/2024
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4
/5
★★★★☆
Okay
Francesco U.
purchased on 16/11/2024
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