9.3/10
★★★★★
based on 5071 reviews published

Latest customer reviews

5 /5
★★★★★

Calendar delivered with great care.

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Mme Isabelle C.
purchased on 16/11/2024
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5 /5
★★★★★

I am always very happy with comptoir de Mathilde products.

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Mathilde S.
purchased on 11/11/2024
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5 /5
★★★★★

Order received quickly. Products very well packaged. Serious company that listens to its customers.

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Dominique G.
purchased on 14/11/2024
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1 /5
★☆☆☆☆

Very disappointed with the quality/price ratio. At this price, you'd expect something delicious, more upmarket, but not at all. I bought squares of chocolate with speculos and caramel and you can't taste it, only the taste of the chocolate which reminds you of simple low-end chocolate. I also bought packets of marshmallows, the same thing... in short, I wouldn't buy again. You're paying more for the packaging than for the product you have to eat.

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Amandine L.
purchased on 14/11/2024
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Answer from Le Comptoir de Mathilde
Hello Amandine, we're sorry you were disappointed with our products. At Le Comptoir de Mathilde, we are committed to offering quality products at a fair price. We will take your feedback into account to improve and offer you an even tastier experience. Please do not hesitate to come back to us to give us a second chance. Kind regards, Le Comptoir de Mathilde.
5 /5
★★★★★

Great products

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Marc L.
purchased on 12/11/2024
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5 /5
★★★★★

We're delighted!

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Isabelle G.
purchased on 11/11/2024
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5 /5
★★★★★

Always satisfied online and/or in store. Thank you so much!

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Alain G.
purchased on 13/11/2024
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5 /5
★★★★★

I'm pleased with the quality of the packaging and the speed of delivery. All that remains is to taste the products.

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Audrey K.
purchased on 14/11/2024
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5 /5
★★★★★

Christmas gifts

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Brigitte B.
purchased on 11/11/2024
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5 /5
★★★★★

Tres tres bien! Zeer goed

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Britta D.
purchased on 12/11/2024
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5 /5
★★★★★

Thank you for this quality product

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Emy Clean C.
purchased on 13/11/2024
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3 /5
★★★☆☆

Package very well packed. Preparation time + delivery longer than announced on the site. Delivery not on the date announced by the carrier. 2 days in advance, a day off for nothing (even if it's the carrier's fault). When you contact Comptoir de Mathilde to inform them, no response. The feeling is that, once the sale is made, customer service doesn't give a damn about your customer experience. Good store customer, first and most likely last order on the website.

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Maelys B.
purchased on 04/11/2024
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Answer from Le Comptoir de Mathilde
Thank you for your feedback, Maelys. We are sorry that your ordering experience on our site did not live up to your expectations. We have taken your comment into account and will be looking to improve our delivery and customer care services to avoid these inconveniences in the future. We hope you enjoyed the products you received in your parcel. We look forward to seeing you again in store!
5 /5
★★★★★

Perfect! Fast and careful delivery, now all that's left to do is enjoy!

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Patricia M.
purchased on 11/11/2024
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3 /5
★★★☆☆

The little pot of grilled meats in the gourmet box was broken despite the precautions taken!

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Valérie B.
purchased on 10/11/2024
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Answer from Le Comptoir de Mathilde
Hello Valérie, thank you for your review of our website Le Comptoir de Mathilde. We are sorry to hear that the small pot of grilled meats was broken in your box. We will take the necessary measures to improve our packaging and avoid this kind of inconvenience in the future. If you have not already done so, please do not hesitate to contact us again at [email protected]. We hope you have been able to enjoy the other delicious treats in our box. Have a nice day. The Comptoir de Mathilde team.
5 /5
★★★★★

Very nice calendar

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Chantal V.
purchased on 12/11/2024
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5 /5
★★★★★

Nickel

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Celine R.
purchased on 11/11/2024
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5 /5
★★★★★

Super well packed, perfect!

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Juliette L.
purchased on 12/11/2024
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5 /5
★★★★★

Perfect

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Corine L.
purchased on 08/11/2024
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5 /5
★★★★★

Not yet available but meets my expectations

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Carole M.
purchased on 12/11/2024
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5 /5
★★★★★

Very well

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Andréa C.
purchased on 09/11/2024
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5 /5
★★★★★

Very well

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David K.
purchased on 08/11/2024
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5 /5
★★★★★

Very good

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Anne-marie B.
purchased on 07/11/2024
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5 /5
★★★★★

Very good. I recommend this site

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Elisabeth B.
purchased on 10/11/2024
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5 /5
★★★★★

Top-notch after-sales service, a rare kindness and of course the products are excellent.

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Marie Laure K.
purchased on 07/11/2024
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5 /5
★★★★★

Great calendar and fast, secure delivery

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Catheline R.
purchased on 10/11/2024
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5 /5
★★★★★

Very good gourmet products, well-protected parcel and on-time delivery.

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Sylvia D.
purchased on 08/11/2024
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5 /5
★★★★★

Product arrived broken, sent back by sav, perfect.

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Emilie J.
purchased on 03/11/2024
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5 /5
★★★★★

Excellent products

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Valérie J.
purchased on 05/11/2024
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5 /5
★★★★★

Fast and efficient!

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Sophie P.
purchased on 09/11/2024
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5 /5
★★★★★

No comment

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Laurence G.
purchased on 06/11/2024
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5 /5
★★★★★

CHOICE REASONABLE PRICE CONSIDERING QUALITY FAST DELIVERY

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Francoise F.
purchased on 08/11/2024
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5 /5
★★★★★

Very well packed

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Marina H.
purchased on 07/11/2024
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4 /5
★★★★☆

Very good tea

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Marie-noĕlle F.
purchased on 07/11/2024
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2 /5
★★☆☆☆

Sent to a relay when I had indicated home delivery.

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Florian J.
purchased on 02/11/2024
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Answer from Le Comptoir de Mathilde
Hello Florian, thank you for your feedback. We are sorry that your parcel was sent to a relay when you had indicated a home delivery. We will do our utmost to resolve this problem with our carrier and improve our delivery service. Thank you for your confidence and have a nice day.
5 /5
★★★★★

Very pretty advent calendar, the only drawback is that as we don't have a Mathilde counter we have to order from the site and the delivery costs are quite high for a calendar. So this will be the last calendar I buy.

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Laura D.
purchased on 05/11/2024
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5 /5
★★★★★

Ras

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Lacombe S.
purchased on 02/11/2024
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5 /5
★★★★★

I only taste the little Santa 🎅. The rest is for Christmas presents for the people who look after me because I'm disabled. But your adverts made me happy and I enjoyed Santa Claus. Best regards. Mr Boire .

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Ú B.
purchased on 29/10/2024
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5 /5
★★★★★

Order arrived right on time, products appreciated: would do again!

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Jr P.
purchased on 06/11/2024
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5 /5
★★★★★

Order arrived quickly but with a damaged product, I contacted customer service who were very responsive very responsive, I was offered an exchange but as I needed this purchase quickly (it was a gift) customer service then offered me a refund so I could go directly to the store to buy the desired product again. I recommend 100%!

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Jennifer J.
purchased on 06/11/2024
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5 /5
★★★★★

Wide selection of treats

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Christelle F.
purchased on 05/11/2024
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