/10
★★★★★
based on 4947 reviews published
★★★★★
based on 4947 reviews published
Latest customer reviews
5
/5
★★★★★
Great products
Marc L.
purchased on 12/11/2024
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5
/5
★★★★★
We're delighted!
Isabelle G.
purchased on 11/11/2024
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5
/5
★★★★★
Always satisfied online and/or in store. Thank you so much!
Alain G.
purchased on 13/11/2024
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5
/5
★★★★★
I'm pleased with the quality of the packaging and the speed of delivery. All that remains is to taste the products.
Audrey K.
purchased on 14/11/2024
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5
/5
★★★★★
Christmas gifts
Brigitte B.
purchased on 11/11/2024
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5
/5
★★★★★
Tres tres bien! Zeer goed
Britta D.
purchased on 12/11/2024
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5
/5
★★★★★
Thank you for this quality product
Emy Clean C.
purchased on 13/11/2024
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3
/5
★★★☆☆
Package very well packed. Preparation time + delivery longer than announced on the site. Delivery not on the date announced by the carrier. 2 days in advance, a day off for nothing (even if it's the carrier's fault). When you contact Comptoir de Mathilde to inform them, no response. The feeling is that, once the sale is made, customer service doesn't give a damn about your customer experience. Good store customer, first and most likely last order on the website.
Maelys B.
purchased on 04/11/2024
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Answer from Le Comptoir de Mathilde
Thank you for your feedback, Maelys. We are sorry that your ordering experience on our site did not live up to your expectations. We have taken your comment into account and will be looking to improve our delivery and customer care services to avoid these inconveniences in the future. We hope you enjoyed the products you received in your parcel. We look forward to seeing you again in store!
5
/5
★★★★★
Perfect! Fast and careful delivery, now all that's left to do is enjoy!
Patricia M.
purchased on 11/11/2024
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3
/5
★★★☆☆
The little pot of grilled meats in the gourmet box was broken despite the precautions taken!
Valérie B.
purchased on 10/11/2024
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Answer from Le Comptoir de Mathilde
Hello Valérie, thank you for your review of our website Le Comptoir de Mathilde. We are sorry to hear that the small pot of grilled meats was broken in your box. We will take the necessary measures to improve our packaging and avoid this kind of inconvenience in the future. If you have not already done so, please do not hesitate to contact us again at [email protected]. We hope you have been able to enjoy the other delicious treats in our box. Have a nice day. The Comptoir de Mathilde team.
5
/5
★★★★★
Very nice calendar
Chantal V.
purchased on 12/11/2024
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5
/5
★★★★★
Nickel
Celine R.
purchased on 11/11/2024
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5
/5
★★★★★
Super well packed, perfect!
Juliette L.
purchased on 12/11/2024
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5
/5
★★★★★
Perfect
Corine L.
purchased on 08/11/2024
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5
/5
★★★★★
Not yet available but meets my expectations
Carole M.
purchased on 12/11/2024
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5
/5
★★★★★
Very well
Andréa C.
purchased on 09/11/2024
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5
/5
★★★★★
Very well
David K.
purchased on 08/11/2024
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5
/5
★★★★★
Very good
Anne-marie B.
purchased on 07/11/2024
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5
/5
★★★★★
Very good. I recommend this site
Elisabeth B.
purchased on 10/11/2024
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5
/5
★★★★★
Top-notch after-sales service, a rare kindness and of course the products are excellent.
Marie Laure K.
purchased on 07/11/2024
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5
/5
★★★★★
Great calendar and fast, secure delivery
Catheline R.
purchased on 10/11/2024
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5
/5
★★★★★
Very good gourmet products, well-protected parcel and on-time delivery.
Sylvia D.
purchased on 08/11/2024
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5
/5
★★★★★
Product arrived broken, sent back by sav, perfect.
Emilie J.
purchased on 03/11/2024
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5
/5
★★★★★
Excellent products
Valérie J.
purchased on 05/11/2024
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5
/5
★★★★★
Fast and efficient!
Sophie P.
purchased on 09/11/2024
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5
/5
★★★★★
No comment
Laurence G.
purchased on 06/11/2024
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5
/5
★★★★★
CHOICE REASONABLE PRICE CONSIDERING QUALITY FAST DELIVERY
Francoise F.
purchased on 08/11/2024
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5
/5
★★★★★
Very well packed
Marina H.
purchased on 07/11/2024
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4
/5
★★★★☆
Very good tea
Marie-noĕlle F.
purchased on 07/11/2024
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2
/5
★★☆☆☆
Sent to a relay when I had indicated home delivery.
Florian J.
purchased on 02/11/2024
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Answer from Le Comptoir de Mathilde
Hello Florian, thank you for your feedback. We are sorry that your parcel was sent to a relay when you had indicated a home delivery. We will do our utmost to resolve this problem with our carrier and improve our delivery service. Thank you for your confidence and have a nice day.