★★★★★
based on 5728 reviews published
Latest customer reviews
Impeccable
Great products Large selection
Expensive shipping costs, not even home delivery, and long delivery times.
Arrived in good condition With a note
Very good
Impeccable. Very careful shipping.
Very good and fast delivery for the holidays
Excellent service!
Forward calendar received late Damaged, and hard chocolates delivery not even available in store collection Will not order again
Delighted with my order, and what's more I benefited from Black Friday prices!
One of the plastics on the chocolate boxes was open, so the chocolates were in the air... I can't offer that, so I had to buy new ones.
Very good
Perfect
Perfect
The So Frenchy spread and rum babas are a delight. Very good mustards too.
Product quality On-time delivery
Fine
I am delighted with my order, the packaging of the products and the quality above all 🥰
Long delivery time and on receipt the two front calendars were all broken Very disappointed
Late delivery (2- 3 days). Otherwise package arrived undamaged.
Hello, your products are very good, but the delivery is deplorable and very slow!
Very good packaging so no breakage it was perfect and package received quickly thank you
We can't wait to taste it... Thanks again Lc
Parcel well received within normal time limits, and this time well packaged, no open or broken jars. I think that the fact of indicating the name of the person in charge of the packaging on the parcel, so that he can be identified in the event of a problem, has meant that packaging is now much more rigorous than it used to be.
I had a very mixed experience because I received someone else's parcel. After numerous calls to customer service (difficult to reach), I received my parcel 2.5 weeks after placing my order (I thought I wouldn't get it in time). The products were very well packaged. Contrary to what the website says, I didn't get a "gourmet surprise" despite having spent over 75 euros!
The order was incomplete and 6 products were missing. It took several reminders for the remainder to be dispatched. The products were corporate gifts and the missing items arrived just in time for distribution, which was stressful.
I received a damaged parcel, broken chocolate when I was supposed to give it as a present and no response from customer service, disappointed I had to change my present .....
Ras
Unable to select in-store delivery. I had to pay for delivery.
Fine
The shipment took a long time.
3 of the chocolates I bought arrived broken into several pieces, making them impossible to give as gifts. I emailed customer service about ten days ago, and got no response from them.
A gift from 75€ of purchase. I'm still waiting for the gift. And I'm still waiting for my e-mail to be answered. In short, I'm waiting
I have contacted you 3 times (3 emails) for a defective item that spilled in the package and never a response from you that's a shame!
Very simple and efficient purchase.
Perfect packaging, delicious products. Thank you very much!
Very disappointed, online purchase, 2 broken parcels out of 3! I sent an e-mail with photos as requested! This was read, but no response from you for a return or refund.
I love
Very dissatisfied because my complaint sent on 03/12/2024 still has no response today is the 18/12/2024 customer service zero Sending products with damage to packaging when it was planned to offer Christmas! And since it's impossible to sell them in store, Mathilde's counter prefers to send them back.
P0ur the moment we have not tasted but I knew the store in Biganos.the presentation is very pretty, for the tasting I have no doubt