★★★★★
based on 5728 reviews published
Latest customer reviews
Hello, satisfied with my order. However, one product was damaged during transport. I sent an email and never received a return.
Perfect
Serious site, gourmet, quality products
Good quality products, beautiful chocolate decorations to offer for the festive season.
Hello, I placed my order on 02/12 and one of the jars was opened and some of the liquid leaked into the box, damaging a cardboard gift box. I still haven't had any feedback from the after-sales service, despite the file I sent with a photo.
Fine
I'm not disappointed with my order and I'm impressed with the way the chocolates and jars are packaged, I've never seen that anywhere else. I won't hesitate to order again 🤗
Si0e web inaccessible pendant le black friday.produit arrivé abimé
I sent 4 emails because two of the babas arrived badly closed. and I haven't heard back. These are Christmas presents.
Perhaps we could receive a surprise product when we place a large order.
Top
I'm delighted with the products and the delivery. Everything is fine with me!
Item already opened, claim unanswered
The gift is much appreciated
Order placed on November 29th, received in less than a week on December 6th despite the extended delivery times announced. Unpleasant surprise when I opened the parcel, one item was broken (these things happen). I sent an e-mail to customer service on December 7 but no reply. I contacted customer service again on December 14 and to date there's still no news. Non-existent customer service.
Very long shipping!!!
Order incomplete. 2 reminder emails still unanswered. Unreachable by phone.
Superb product, well protected on arrival. Very satisfied with my purchase
Very good product I recommended it
Fine
I made a complaint because a box of chocolates was broken. No reply.
Perfect
Order received late, with a destroyed advent calendar inside, nothing fit in the boxes.
Perfect
Nothing to report. Products received perfect Delivery on time
Excellent site, excellent products, the best!
Ras
Fine
The shelves all arrived broken. The inner protective packaging was not sufficient.
Very good
Hello, a little disappointed with my order, I received the chocolate bar with caramel balls already broken, for a gift it's not great!
The 3 chocolates to be broken arrived broken, 1 arrived in a deplorable state (bits of chocolate everywhere on the edges, on the "mallet" in short shameful to offer that for Christmas!), I sent the photos to customer service on 6/12 and 0 response.
Ok compliant
The parcel arrived on time but most of the contents are broken (3 out of 5 items). Mail made to customer service and currently no return
I'm still waiting for a response from customer service regarding a product that was not available and that I was supposed to have for free and that I didn't get inside.
Super recommended, opening their calendars has become a Christmas tradition. Next year we will be back again.
The contents of my order were exactly what I had ordered. What's more, I had a parcel delivery problem and customer service was reactive.
I love this excellent quality brand and I'm a Christmas fan, so I can tell you that the Christmas products are much appreciated. Merry Christmas to you
The chocolate is very good, and the spreads are original. The price remains very high, however, and the advent calendars are a big rip-off, because inside they're really not that great - they're big for not very much.
This is the second year in a row that I've ordered (during Black Friday), the products are of high quality. I think that to build customer loyalty, there should be even more novelties or customizable products.