★★★★★
based on 5107 reviews published
Latest customer reviews
The parcels were beautiful and we really liked them!
Extended delivery times due to Black Friday (even though Black Friday was over 1 week ago) and, above all, they only tell you about it once the order has been placed. And strangely enough, the order went out once I'd contacted customer service. During the holiday season, you need to clearly announce your lead times (before the order is placed) or significantly increase your staffing levels.
Delivery on time, product as expected. Thank you very much.
Perfect 👍
Fast and efficient service, a small welcome gift that I appreciate. I recommend this service.
Great discovery! Very satisfied.
Fast and careful shipping. Very satisfied with my order
I was satisfied in spite of a jar of aperitif found slightly opened and which thus leaked on the gift wrapping made by the preparer of the order... so I had to clean and redo it.
We are sincerely sorry for the inconvenience caused by your order on our website. We will pass this comment on to our logistics team so that they can pay more attention to the packaging of our products in the future. We would like to thank you for your satisfaction despite this incident. We hope to see you soon on our site.
Yours faithfully
Le Comptoir de Mathilde
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Very good
Good products ideal for gift-giving
Very good
I received my parcel with a damaged product. I immediately e-mailed customer service. Three days later, my new product was in the relay point; I was able to give it as a Christmas present as planned! Serious and very responsive service. I'd recommend without a doubt.
Nothing to say, I've been ordering for two years and everything is perfect.
Order received quickly. I really liked the chocolates!
Well-packaged parcel, arrives quickly. Too bad there were so many products unavailable.
The products were very well packaged. The originality of their products is great for gift-giving. My parents-in-law were delighted.
A variety of quality products, a gift that's always a pleasure to receive
Well packaged and much appreciated
Perfect.
Very happy with my purchase. Neat parcel. Fast delivery. Thank you very much.
Great products and excellent customer service
Chocolates delivered just before the start of the school vacations following a reminder, as a gift for the school. The teacher really liked the school kit! We've had great feedback on the chocolates. I'd recommend them!
Order arrived in perfect condition, very well packaged and of course a real treat, as always, top quality chocolate.
Well packed parcel (bottles and jars VERY well protected) and received on time. Very good products.
I love receiving my parcel from you. We only, usually, order once a year for our Christmas Day starters and a few other treats. We’ve always found everything to be of exceptional quality. Thank you 🙏
Very satisfied. Very good chocolate and very well packaged. Thank you
Chocolates and sweets were 1 big hit
Everything was perfect except that I had another address for the invoice as it was a gift. But the person who received the gift also received the invoice.
Our delivery took just under a month. Inquiries (made in English) were not answered.
EXCELLENT
Good product
Very nice parcel, very good products, what happiness...
Very satisfied with the quality of the products and the ease of ordering. Happy New Year!
Very good product, especially the rum canales 😃
Very good products
Order arrived on time and packaged impeccably
A gift for Dad!
As the parcel was a gift, I had asked for a message to be attached to my shipment. However, the recipient didn't get the message and therefore didn't know who had sent him the parcel.
Dificult to talk to them. Too long delivery times and very slow comunicattion