9.2/10
★★★★★
based on 4748 reviews published

Latest customer reviews

5 /5
★★★★★
Everything great and perfect as always!!!!
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Elena F.
purchased on 20/12/2023
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5 /5
★★★★★
Impeccable wide selection of high-quality products
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Christelle T.
purchased on 26/12/2023
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5 /5
★★★★★
Fast shipping! Thank you
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Marie T.
purchased on 26/12/2023
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5 /5
★★★★★
The gift box was appreciated, so I'm satisfied with my order.
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Olivier N.
purchased on 22/12/2023
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5 /5
★★★★★
Products received well packaged
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Dany S.
purchased on 26/12/2023
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5 /5
★★★★★
Top!
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Mathilde B.
purchased on 27/12/2023
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3 /5
★★★☆☆
Too bad the jar of lavender honey was poorly sealed. it leaked into the package .
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Megan T.
purchased on 15/12/2023
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Answer from Le Comptoir de Mathilde
Hello, Megan,

We're very sorry about this incident with your jar of lavender honey. We always strive to pack our products well to avoid any inconvenience during delivery. We will be checking our packaging procedures to avoid this happening again in the future. We hope you are satisfied with the rest of your order. If you have any further questions or comments, please do not hesitate to contact us. We thank you for your confidence.

Yours faithfully

The Comptoir de Mathilde team
5 /5
★★★★★
Well received in good condition very satisfied
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Viviane R.
purchased on 10/12/2023
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5 /5
★★★★★
Fast delivery, products are perfectly compliant and delicious.
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Virginie B.
purchased on 15/12/2023
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5 /5
★★★★★
Very satisfied
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Sandrine G.
purchased on 22/12/2023
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5 /5
★★★★★
Very good products. The products were well protected during shipment, so they arrived in good condition.
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Ana M.
purchased on 10/12/2023
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5 /5
★★★★★
The parcels were beautiful and we really liked them!
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Steven J.
purchased on 05/12/2023
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2 /5
★★☆☆☆
Extended delivery times due to Black Friday (even though Black Friday was over 1 week ago) and, above all, they only tell you about it once the order has been placed. And strangely enough, the order went out once I'd contacted customer service. During the holiday season, you need to clearly announce your lead times (before the order is placed) or significantly increase your staffing levels.
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Angélique T.
purchased on 01/12/2023
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Answer from Le Comptoir de Mathilde
Hello Angélique, thank you for your feedback. We apologize for the longer delivery times, which are indeed due to the high demand linked to Black Friday. We have taken your comment into account and will be working to reinforce our workforce to better manage the coming holiday periods. We hope you enjoy your order and remain at your disposal for any further inquiries. Have a nice day.
5 /5
★★★★★
Delivery on time, product as expected. Thank you very much.
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Catherine D.
purchased on 03/12/2023
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5 /5
★★★★★
Perfect 👍
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Berangere B.
purchased on 22/12/2023
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5 /5
★★★★★
Fast and efficient service, a small welcome gift that I appreciate. I recommend this service.
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Claudia D.
purchased on 19/12/2023
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5 /5
★★★★★
Great discovery! Very satisfied.
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Mireille F.
purchased on 23/12/2023
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5 /5
★★★★★
Fast and careful shipping. Very satisfied with my order
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Franck C.
purchased on 21/12/2023
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3 /5
★★★☆☆
I was satisfied in spite of a jar of aperitif found slightly opened and which thus leaked on the gift wrapping made by the preparer of the order... so I had to clean and redo it.
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Laure C.
purchased on 18/12/2023
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Answer from Le Comptoir de Mathilde
Hello Laure,

We are sincerely sorry for the inconvenience caused by your order on our website. We will pass this comment on to our logistics team so that they can pay more attention to the packaging of our products in the future. We would like to thank you for your satisfaction despite this incident. We hope to see you soon on our site.

Yours faithfully
Le Comptoir de Mathilde
5 /5
★★★★★
.
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Alexandra A.
purchased on 10/12/2023
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5 /5
★★★★★
Very good
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Jean Luc L.
purchased on 21/12/2023
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5 /5
★★★★★
Good products ideal for gift-giving
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Laurence P.
purchased on 07/12/2023
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5 /5
★★★★★
Very good
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Ludivine D.
purchased on 08/12/2023
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5 /5
★★★★★
I received my parcel with a damaged product. I immediately e-mailed customer service. Three days later, my new product was in the relay point; I was able to give it as a Christmas present as planned! Serious and very responsive service. I'd recommend without a doubt.
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Sophie D.
purchased on 13/12/2023
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5 /5
★★★★★
Nothing to say, I've been ordering for two years and everything is perfect.
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Coralie H.
purchased on 01/12/2023
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5 /5
★★★★★
Order received quickly. I really liked the chocolates!
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Berengere L.
purchased on 18/12/2023
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4 /5
★★★★☆
Well-packaged parcel, arrives quickly. Too bad there were so many products unavailable.
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Stephanie S.
purchased on 21/12/2023
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5 /5
★★★★★
The products were very well packaged. The originality of their products is great for gift-giving. My parents-in-law were delighted.
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Julie D.
purchased on 17/12/2023
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5 /5
★★★★★
A variety of quality products, a gift that's always a pleasure to receive
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Mathieu D.
purchased on 04/12/2023
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5 /5
★★★★★
Well packaged and much appreciated
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Nadège M.
purchased on 09/12/2023
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