★★★★★
based on 6091 reviews published
Latest customer reviews
Great!
A product out of stock was replaced without my agreement and a product arrived damaged. No return from customer service.
PERFECT
Perfect Very satisfied
Claim made for gresins arrived in Miette. 0 reply
Camille packed my parcel very well thank you
Parcel received, with one article opened inside, all the other articles were sticky... I sent an email to the after-sales service more than a week ago and I haven't had any return.
Order completed with great difficulty. I gave up to place a second one and the click and collect didn't work.
I took a box of several squares of chocolate. I'm disappointed by the quality of the chocolate, it doesn't taste like chocolate...
Perfect! Only one regret: more 3 peppercorn mustard.
I am not happy because I received a jar in my package very damaged so inedible, so I sent an email to the comptoir de Mathilde and so far no response from them (it's been 1 week) it's a shame because I love their products.
Perfect
Missing a product And no response from customer service
Very good chocolate
First order and first disappointment: 2 damaged items in the parcel, 2 emails to the eShop after-sales service for complaints, no reply...This will be my first and last order with this company.
Guaranteed success!
Perfect except that it took me 3 hours to place an order on the site during the 30% off sale.
Order over 75€, a gift should have been included in the order but nothing and despite an email to the brand no news.
Perfect
Package received promptly and products conform to order. A treat for the taste buds...
One item received broken and no response from customer service. I am very dissatisfied.
Very good,
Very good products, lots of choice, very well designed site, very reasonable price. Perfect
Very good chocolates, but a little expensive. I always give them to my daughter, who loves them, but I was disappointed not to have been able to take advantage of the Black Friday offer for which I had received no information on the newsletter.
Perfect. Fast delivery. Chocolates not broken because very well packed. Highly recommend .
The product is high quality and delicious! I would buy it again and again!
High-quality products; easy ordering and fast delivery. Congratulations!
Everything is perfect, great packaging.
Order arrived quickly, packaged very carefully, with quality products
Just perfect. A great gift to put under the tree
Always o top!!!
Products conform and very well packaged. Delivery time respected.
Impeccable delivery and parcel, everything was superbly packaged. Very happy with my order.
Very good and fast delivery
Great products, fast delivery.
Very good products, fast delivery
After ordering €160 worth of chocolate, I couldn't wait to discover my gift. What a disappointment when, alas, I saw a tiny sample of chocolate spread. I love your chocolates. But between the ''sample'' gifts and the loyalty points that can be accumulated for a content you don't know about ... It's disappointing. I'm thinking of doing my Christmas shopping elsewhere next time.
Thank you for your feedback and for your confidence in our chocolates. We are sorry to hear that the gift you received did not meet your expectations. Your feedback is important to us, and we take note of your comments about the samples and the loyalty program. We look forward to seeing you again soon and providing you with a more satisfying experience.
Yours sincerely
The Comptoir de Mathilde team
Beautiful products and reliable delivery. I am a fan!
All right!
Very good products