/10
★★★★★
based on 4748 reviews published
★★★★★
based on 4748 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Overpriced for an average product. :/
Rachel S.
purchased on 14/12/2023
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4
/5
★★★★☆
Very good products, for a gift
Cindy J.
purchased on 03/12/2023
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5
/5
★★★★★
Much appreciated
Chantal C.
purchased on 11/12/2023
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5
/5
★★★★★
High-quality products. Very responsive sales department. Fast shipping.
Nassima A.
purchased on 10/12/2023
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5
/5
★★★★★
Very good site. Products conform to photos. Good value for money. I recommend Le Comptoir de Mathilde.
Monique G.
purchased on 12/12/2023
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4
/5
★★★★☆
Very satisfied with the products ordered but delivery time a little too long.
Marie-noëlle C.
purchased on 29/11/2023
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3
/5
★★★☆☆
The order consisted of several jars of armagnac cannelés. Unfortunately, two of the jars broke open, causing them to leak into the package. One jar was almost empty and the others stuck ... Not serious, but disappointing. The products are delicious, and that's the main thing!
Govan S.
purchased on 06/12/2023
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Answer from Le Comptoir de Mathilde
Hello GOVAN, thank you for your feedback on our website Le Comptoir de Mathilde. We are sorry to learn that some jars of armagnac cannelés opened and leaked in your package. We will pass this information on to our delivery service in order to improve our packaging. We are pleased that you enjoyed the products and hope to see you soon on our site. Have a nice day."
2
/5
★★☆☆☆
Unfortunately the glass "Barba au Rhum" - Medium size was leaking and spilled during transportation. If possible, we kindly ask for a replacement shipment.
Helmut H.
purchased on 03/12/2023
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5
/5
★★★★★
Order arrived before Christmas Nothing to complain Impeccable
Carole L.
purchased on 17/12/2023
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5
/5
★★★★★
Order received promptly. Everything was well packed. Satisfied with this first order.
Ghislaine T.
purchased on 14/12/2023
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5
/5
★★★★★
Fast delivery.the products are well packed in the parcel.and above all delicious.
Ghislaine D.
purchased on 01/12/2023
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5
/5
★★★★★
Perfect and excellent
Fabien P.
purchased on 09/12/2023
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2
/5
★★☆☆☆
Order received but not on time.
Valérie B.
purchased on 11/12/2023
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Answer from Le Comptoir de Mathilde
Hello Valérie, thank you for your feedback. We're sorry your order didn't arrive on time, and we'll do everything we can to make sure it doesn't happen again. We hope that despite this inconvenience, you have enjoyed our products. Please do not hesitate to contact us should you have any further comments or suggestions. Have a nice day.
5
/5
★★★★★
The milk hazelnut spread with sweetener is great! My only sorrow that you do not deliver to Hungary.
Istvan I.
purchased on 02/12/2023
4
/5
★★★★☆
Delicious
Nathalie C.
purchased on 11/12/2023
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4
/5
★★★★☆
Products always at the top, delivery time a little long.
Christelle M.
purchased on 07/12/2023
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5
/5
★★★★★
Very good value for money
Mélanie M.
purchased on 01/12/2023
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5
/5
★★★★★
This parcel was for my daughter and her little family and they were delighted.
Violette Z.
purchased on 09/12/2023
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5
/5
★★★★★
Perfect good product
Mimi M.
purchased on 09/12/2023
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3
/5
★★★☆☆
My order went well in the sense that the parcel arrived in the end at the right address, in good condition. Nevertheless, here are the points that make me not give a high mark: * The "Les comptoirs de Mathilde" site can be improved: impossible to consult the item sheet of the product ordered because the product is no longer visible on the site (as it obviously became out of stock during the life of the order), * The order, made for a Christmas present, was to be delivered to an address other than mine. The deliveryman did not deliver to the address indicated and left the parcel directly at the relay point.
Pierre-jean L.
purchased on 11/12/2023
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Answer from Le Comptoir de Mathilde
Hello Pierre-Jean,
Thank you for your review of Le Comptoir de Mathilde. We are sorry to hear that your experience was not as satisfying as you would have liked.
Concerning the consultation of the product sheet, it is true that our stocks can change quickly and that certain products can be out of stock. We strive to update our site as regularly as possible so that our customers have all the information they need before placing an order.
With regard to delivery, we are sorry that the deliveryman did not deliver the parcel to the address you requested. We will pass on your comments to our delivery department to prevent this from happening again.
Nevertheless, we are pleased to hear that your parcel has arrived at its destination.
Yours faithfully
internet customer service
Thank you for your review of Le Comptoir de Mathilde. We are sorry to hear that your experience was not as satisfying as you would have liked.
Concerning the consultation of the product sheet, it is true that our stocks can change quickly and that certain products can be out of stock. We strive to update our site as regularly as possible so that our customers have all the information they need before placing an order.
With regard to delivery, we are sorry that the deliveryman did not deliver the parcel to the address you requested. We will pass on your comments to our delivery department to prevent this from happening again.
Nevertheless, we are pleased to hear that your parcel has arrived at its destination.
Yours faithfully
internet customer service
2
/5
★★☆☆☆
Late delivery
Isabelle D.
purchased on 11/12/2023
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Answer from Le Comptoir de Mathilde
Hello Isabelle, we're sorry to hear that you've experienced a delivery delay with our boutique Le Comptoir de Mathilde. We take great pride in providing a quality service to our customers and will do our utmost to resolve this situation as quickly as possible. Thank you for your trust and understanding.
5
/5
★★★★★
Perfect, nothing to complain about! Plus the little gift makes me super happy
Célia L.
purchased on 10/12/2023
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3
/5
★★★☆☆
My order took more than 10 days to prepare. No advantage to order on the site it would have been much faster if I had sent it myself, no savings. Few products available on the site, and range of products often over 20€ To be improved!!!
Stéphanie C.
purchased on 29/11/2023
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Answer from Le Comptoir de Mathilde
Hello Stéphanie, thank you for your feedback. We're sorry for the delay in preparing your order at the end of 2023, but we're doing our best to reduce it as much as possible. Regarding the choice of products, we regularly update our catalog to offer a maximum variety of products at affordable prices. We take your comments into account to improve our service. Thank you for your confidence in Le Comptoir de Mathilde.
5
/5
★★★★★
Products received on time. And they pleased the recipient
Jerome C.
purchased on 14/12/2023
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5
/5
★★★★★
Perfect! Ras
Yannick N.
purchased on 10/12/2023
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4
/5
★★★★☆
Very good
Solène P.
purchased on 03/12/2023
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5
/5
★★★★★
Order received on time, product well packaged, delicious product
Selena D.
purchased on 10/12/2023
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5
/5
★★★★★
Order received in perfect condition and in time for Christmas
Veronique L.
purchased on 13/12/2023
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5
/5
★★★★★
We've tried a few peppers, and they're delicious.
Fabienne P.
purchased on 14/12/2023
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5
/5
★★★★★
Ottimo
Marisa S.
purchased on 18/12/2023
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