Reviews Le Comptoir de Mathilde

Disappointed. Bought 3 sweet calendars and box warped in transit. The chocolates were scattered everywhere and the quality dropped. The after-sales service is not responsive. Too bad, I will not repeat the experience.

Hello, the advent calendar is great except that it lacks a little notice to know what you can use it with.

Fine

Excellent, I'm delighted with my purchase 😋

CLEAR

Very satisfied

Product in package broken. No response from customer service after two reminders.

Fast delivery and very good spread.

Very satisfied!

Perfect delivery and calendars appreciated by all who received them

Hello, I received an incomplete package, I made a claim on the site, no news for several days.

Perfect 👍

Very good! I just wanted a little more choice

Simple, effective. Promises kept, so RAS. Yapluka déguster...

The calendar was a sensation, very nice product

Very satisfied with the kindness of the person who solved the delivery problem.

Very happy with my order: quality products!

The advent calendar is very disappointing both in quality and quantity ... I will not repeat the experience next year ... I was so far satisfied with your products but for the calendar it would have been better to put a little more expensive and more generous ...

EVERYTHING IS PERFECT!

No surprise At the top ....

Xoxox

Order received incomplete

Easy site, items as described. Everything is very well protected and packaged. Fast shipping, nothing to complain about.

Perfect quality and delivery times

My order arrived with broken containers. I refused the parcel.

Fast, accurate delivery

Out of 3 advent calendars ordered, one was damaged and another had one of the sides empty of chocolates!!!! Big disappointment

Very happy and delighted

Perfect

Two items missing and no return despite several reminders!

I'm a little disappointed by the advent calendar. I would have liked more variety in the terrines and tapenades and less mustard and pepper salts, which are certainly good but too present.

The best savory advent calendar I've ever ordered. Variety and interesting portions. Good value for money.

Expensive for what it is and empty box 13 (I hope it wasn't a joke ...)

2nd year ordering... first year 1 bottle broken. Returned with no problem. This year a package of confectionery arrived stale (it was for a Christmas hamper). I send an e-mail to customer service, who never reply, so I call after a week. The answer: they can't send me back the item in question because it's too late (December 10) and they're forcing me to get a refund... I gave them a 2nd chance but I'll never order from them again.

COMPLETELY SATISFIED AS ALWAYS

Item arrived broken, after-sales service not very accessible.

What a shame 2 calendars bought for 64€ and when opening the plastic film the calendars don't hold open on both sides and the chocolates fall out, the chocolates ended up in a bowl and the calendars in the garbage can, impossible to repair. I found myself looking like an idiot in front of my sister-in-law and my daughter, because it was a gift. Never again

Received without problem

I contacted you following a problem with the delivery of the products (a product arrived broken) and I never got a reply.

Excellent products for a good quality/price ratio, you can treat yourself for a low price