★★★★★
based on 6091 reviews published
Latest customer reviews
Very good experience
For me the praline a tartiner noisette du piemont is just delicious
Those to whom I offered them were very appreciative.
Perfect
Awesome!!!
Delighted with my order. Fast and careful shipping. Very good contact with customer service
The delivery arrived on time and well packaged, but despite this the marshmallows arrived broken. I don't have a photo to prove it because it was to send to a friend who lives far away and he didn't keep the photo.
VERY fast delivery, well-packaged products. Negative point: high cost of delivery as the Le Mans store has no retreat point, unlike other towns, which is a disadvantage when the product is no longer available locally.
Great products
It was a gift that was adored
Perfect
Fast delivery, matching our order. It's a pity that the parcel is collected from a relay and not delivered to your home (in the case of an elderly person).
Problem of breakage with my order, customer service really top notch, immediate replacement of broken jars. Products as good as ever.
Everything great and perfect as always!!!!
Impeccable wide selection of high-quality products
Fast shipping! Thank you
The gift box was appreciated, so I'm satisfied with my order.
Products received well packaged
Top!
Too bad the jar of lavender honey was poorly sealed. it leaked into the package .
We're very sorry about this incident with your jar of lavender honey. We always strive to pack our products well to avoid any inconvenience during delivery. We will be checking our packaging procedures to avoid this happening again in the future. We hope you are satisfied with the rest of your order. If you have any further questions or comments, please do not hesitate to contact us. We thank you for your confidence.
Yours faithfully
The Comptoir de Mathilde team
Well received in good condition very satisfied
Fast delivery, products are perfectly compliant and delicious.
Very satisfied
Very good products. The products were well protected during shipment, so they arrived in good condition.
The parcels were beautiful and we really liked them!
Extended delivery times due to Black Friday (even though Black Friday was over 1 week ago) and, above all, they only tell you about it once the order has been placed. And strangely enough, the order went out once I'd contacted customer service. During the holiday season, you need to clearly announce your lead times (before the order is placed) or significantly increase your staffing levels.
Delivery on time, product as expected. Thank you very much.
Perfect 👍
Fast and efficient service, a small welcome gift that I appreciate. I recommend this service.
Great discovery! Very satisfied.
Fast and careful shipping. Very satisfied with my order
I was satisfied in spite of a jar of aperitif found slightly opened and which thus leaked on the gift wrapping made by the preparer of the order... so I had to clean and redo it.
We are sincerely sorry for the inconvenience caused by your order on our website. We will pass this comment on to our logistics team so that they can pay more attention to the packaging of our products in the future. We would like to thank you for your satisfaction despite this incident. We hope to see you soon on our site.
Yours faithfully
Le Comptoir de Mathilde
.
Very good
Good products ideal for gift-giving
Very good
I received my parcel with a damaged product. I immediately e-mailed customer service. Three days later, my new product was in the relay point; I was able to give it as a Christmas present as planned! Serious and very responsive service. I'd recommend without a doubt.
Nothing to say, I've been ordering for two years and everything is perfect.
Order received quickly. I really liked the chocolates!
Well-packaged parcel, arrives quickly. Too bad there were so many products unavailable.