★★★★★
based on 5067 reviews published
Latest customer reviews
R A S
Disappointed, pistachio paste tastes very chemical, broken salt mill and chocolate half melted because delivered during a heatwave
Perfect order
A delight!
Top
This is in no way a problem with the Comptoir de Mathilde but with its deliveries via DPD: due to the failure to organize the routes according to the opening hours of the pickup points, the package is marked as unable to be delivered because the pickup point is closed. Day after day they are able to attempt delivery without ever succeeding. When you call customer service, the only response is that the hours do not allow for delivery; at no point do you receive a message to indicate the situation and you can wait a long time! The only solution proposed after several calls is to deliver to another pickup point that is less convenient in terms of proximity, but open during wider hours. Second order at Le Comptoir de Mathilde and second disappointment with DPD; in the long run, this may discourage me from ordering from the counters.
Everything received and on time! Carefully sent and received in good condition despite the heat
I placed an order at Mathilde's counter for Father's Day. Given the heat, I was worried about receiving the chocolate bars a bit melted and broken, but no!! My entire order (several different items) was very well packaged and protected, everything was perfect thank you
Very good black cherry jam
Happy with my purchase, very good Father's Day gift
My husband was delighted with his gifts for Father's Day! Excellent beer! After a very muscular opening of the jar of rum babas, he was able to enjoy this dessert.... For my part, I found the rum way too strong!!
Satisfied
The packaging and delivery were good, but my rum babas arrived all mushy, while the rum babas were fine, in the same box. Either the rum babas were already damaged before packaging, or they are not made with the same recipe as the rum babas. I was a bit disappointed with the rum baba jar, the mushiness looks very ugly as a gift.
A bit disappointed with the gardener's package being too small
Top super good spreads
Very well
Navigation on the site is simple and delivery is fast, and above all, the products are well packaged.
Package received in great condition. Everything fragile is well secured. And the chocolate in an express bag. The products are safe.
Perfect
Fast delivery, didn't taste it, it was for a gift
Perfect
Super box!
Fast delivery Very good products I recommend
Top of the top
Perfect
It was a gift. The delivery went well. The chocolates are obviously very good!
Good quality product
Fast and careful shipping Quality products
Perfect
All products received. Unfortunately, 3 chocolate products were broken. Contacted Le Comptoir de Mathilde in various ways. But unfortunately, nothing has been heard back.
Two chocolates from my order were broken
Very good products see for larger accounts
Quality products fast delivery I recommend
Package received on time. Packaging and products impeccable.
Perfect
Perfect
Always good products, fast and very careful shipping. We just want to unpack and taste. Tomorrow it will be my father who will taste it. Thank you.
False information.
EXCELLENT !!!!!
Very happy with my order