★★★★★
based on 5106 reviews published
Latest customer reviews
Perfect.
Careful shipping and excellent products
Perfect! Perfect as usual!
The interface is intuitive!
Fast delivery but major problems with orders: wrong products delivered or delivered in poor condition. Customer service not very responsive.
Order received promptly Well packaged Conforms
Nothing to report
Fast, complete and quickly delivered
1st order with this brand! Satisfied
The only downside is the delivery charge, which is a shame, as it doesn't encourage people to order, otherwise there's nothing to say.
Perfect
Satisfied
You'll find the site's products cheaper in other stores... the last straw. The advent calendar is a big disappointment (very expensive for what little there is inside. What's more, the products are redundant and not individually wrapped, so they're all dry by the time you eat them). As for customer service, it leaves a lot to be desired (long and unsatisfactory responses).
This is the 1st time I've ordered and I'm not disappointed. When I placed my order, the follow-up was very well organized. From start to finish, you receive an SMS telling you the route. And as soon as the delivery is ready to be delivered, it works the same way, because you are notified of the day to sign the voucher. Thank you very much.
Speed, good products
Cool gifts
Excellent products. Only downside: products and shipping costs knives.
Perfect, fast shipment, well protected
Perfect, fast delivery and beautiful products Thank you
Extremely fast and careful shipment. I recommend it!
I received a leaky jar which spilled in transit and I contacted to organise a replacement or partial refund, but there was no reply. Delicious product but Very disappointing customer service.
Nice store. If you want to make a remote gift online, the shipping costs are a bit high, but the service is very fast.
Trop super Je suis un de vos chauffeurs qui deliver votre marchandises et habite a 2 km de chez vs j'avais besoin d'envoyer un cadeau a 1 personne importante Elle a été plus-que-parfait ravie de votre colis Encore merci patricia N
Nothing to report.
If I can recommend the products on the site, I can't recommend the site itself. Two years in a row I went through them for an order to be delivered to my parents as a gift. Two years in a row the parcel was not delivered, the first never arrived and I was billed for it, and this year it could not be delivered by the post office, which notified me. It was only by contacting the postal services that I was able to have the address incorrectly noted by the site changed - they had noted only the surname and the town of delivery. I'd like to thank the post office for delivering the parcel, but certainly not Mathilde's counter. I like their products but I will never order via their website again, sorry.
Gourmet surprise = recipe ?
Order received as expected
The delivery was very fast unfortunately my items arrived broken, it's a shame they were to offer.
Fast delivery, as ordered. I recommend
The site is easy to use
The site is very easy to use, the order I placed super and fast and above all very well packaged and very good product I recommend
Package received on time and very well packaged
Package arrived quickly, as described and very, very well packaged.
Very good
A box arrived torn
Very good, impeccable service, careful and attentive. I recommend it!
Super. Fast delivery. Products very well packaged.
Fast. Efficient. Very good.
Quality products. It's a pity that two of the packages were torn, which wasn't great as a gift...
Fast delivery, product conforms