★★★★★
based on 5105 reviews published
Latest customer reviews
Very careful and secure shipment to ensure no breakage, it's great. We can't wait to try the products.
An item arrived damaged and I have no response from the customer service department I contacted for an exchange. I'm very disappointed. I love your products but I can't offer damaged packaging.
Make it easy to order with a variety and choice of products
The products are good, but delivery takes a long time. We need more manpower to prepare the parcels so that they don't take 2 weeks to arrive.
The order (during black friday) went well, delivery a little slow, but as expected.
Good products. A small problem with the preparation of the order: check that the jars are well sealed before dispatch. One jar of honey was not sealed and leaked into the parcel.
Everything is fine, but shipping costs are very high.
Quick delivery and well-protected products.
Very good except that I haven't received the franchouillard box set, I've sent you an e-mail but no reply so far.
Just be aware that liqueurs are composed mainly of water and are 12% alcohol.
Very good
Parcel arrived safely and on time. Products were well protected
I know the products well, having bought them in the store. However, on the internet I was very disappointed because all the chocolate bars arrived broken. 3 of them might be ok because there aren't too many breaks, but one is completely broken and the other is split all the way through. Not great for gifts... The packaging needs to be stronger....
Very good chocolate, perfect delivery, only problem the 3 boxes of chocolates to break arrived already broken and for a gift it's unpleasant, for the other items everything was perfect.
Fast delivery, the jars are very well protected. I contacted customer service via messenger and they were really quick to respond.
Super well packed and no breakages. Delivery on time. Can't wait to taste everything.
Super order well packaged, nice product fast shipping
R A S
Delivery to a collection point other than the one selected
Fast shipping and very well packaged products.
Delivery a little longer than expected Pleasant site to visit
Very good. Great selection of quality products, fast shipping, very well packaged.
Good site, happy with customer service.
Delicious products. Ordered arrived quickly and well packaged. Having ordered for nearly €90, a free product was offered: a small milk chocolate with mini marshmallows on top... Not good!
Very clear, easy-to-use site
Delivery as expected.
Order arrived quickly, in several packages. 1 item arrived broken despite relatively careful packaging, which was returned to me the day after I contacted the service. Difficult to evaluate the items in my order since they are gifts for the holidays.
A small problem with the shipment tracking, the parcel was not given to the carrier even though I had an e-mail telling me that the parcel was being delivered, no return from customer service following my e-mail, the parcel arrived 3 days later....
For a Christmas gift it could pay attention and when you look for the order to check what is i in it impossible the page has disappeared
Perfect
Very functional. Makes you want to buy everything
Delivery times too long.
Easy to navigate, delivery was on time and the products are top-notch.
Very good site
Efficient service!
Quality products, meticulous packaging of each product . I am delighted
A jar of jam arrived damaged and leaking, no doubt as a result of impact. I alerted customer service with a photo. No response from them.
Order shipped quickly and very well packaged.
Easy to use website and fast delivery. All products are well packaged
Ordered with ease, beautiful and good products, trouble-free delivery