9.3/10
★★★★★
based on 5105 reviews published

Latest customer reviews

3 /5
★★★☆☆

I have only received half of my order. It's a problem with Colissimo. I'm waiting for more information. The help I received at Colissimo was very good in analyzing the source of the problem. Without this problem, your service, which I've used before, is perfect.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Attractive, well-presented box. Not yet tasted the products. Fast and careful delivery.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Original, good quality products. I buy in store or on the site regularly, and I'm never disappointed!

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Acheteur Vérifié
purchased on 26/11/2021
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4 /5
★★★★☆

I placed an order for more than 100€ on the internet and the week before 50€ in store. No commercial gesture or leaflet in my order, no loyalty card. It's a shame, I'd go elsewhere.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Very satisfied

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Acheteur Vérifié
purchased on 26/11/2021
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3 /5
★★★☆☆

Disappointingly, I'm missing the olivades and proivronades and I can't reach your company.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Serious, fast and well packaged

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Acheteur Vérifié
purchased on 26/11/2021
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3 /5
★★★☆☆

Correct delivery time! But I received a broken item from my order.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Nothing to say it's perfect

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Very well

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Smooth, easy navigation

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 26/11/2021
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3 /5
★★★☆☆

Contents poorly packed

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Acheteur Vérifié
purchased on 25/11/2021
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1 /5
★☆☆☆☆

A lot of my products got shocked in the box, some of which I wanted to give for Christmas...impossible to give them in this condition!!! a jar of jam spilled all the juice, caramelized apples...my jar of Piedmont hazelnuts dented and some spread came out...I took pictures of it...a LE TRAPPEUR drink I think..the plastic bag that was on it as I couldn't get it off properly the bottle opened...although I wanted to give it as a present too...in 2 words I'd go to the Fontainebleau store as I usually did...I'd like to point out that the parcel box wasn't damaged...

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Simple, ergonomic navigation!

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

Excellent and fast! Thank you so much!

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

I am very happy with my order. Delivery on time, careful packaging and a product that lived up to my expectations. The only IC is that I would have ordered again, but there's no stock on most of the items after BF. It's a shame.

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Acheteur Vérifié
purchased on 26/11/2021
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4 /5
★★★★☆

Good overall, I only regret the high cost of postage as I don't have a store nearby (certainly justified by the careful packaging) but it was the equivalent of my order.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Fast and careful delivery.

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Very pleasant site

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

Fast delivery, on time, very good product

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Acheteur Vérifié
purchased on 24/11/2021
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5 /5
★★★★★

Very simple site. Top customer service. Super pour cadeaux de fin d'année et autre

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Just what I expected.

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Acheteur Vérifié
purchased on 25/11/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

Super store! I've been ordering from them for years and I'm a fan! Nothing negative to say. Even the times I've had a little trouble, their customer service has been top notch!

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Acheteur Vérifié
purchased on 26/11/2021
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5 /5
★★★★★

The products are beautiful, perfectly packaged, perfect

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Acheteur Vérifié
purchased on 23/11/2021
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5 /5
★★★★★

The products are high quality, as described. For a gift or a treat, they're all there.

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Acheteur Vérifié
purchased on 22/11/2021
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5 /5
★★★★★

Detailed catalog. Prompt delivery. Products always appreciated. Always satisfied. Thank you

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Acheteur Vérifié
purchased on 22/11/2021
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5 /5
★★★★★

A tablet a little small I am disappointed cordially

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Acheteur Vérifié
purchased on 25/11/2021
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5 /5
★★★★★

Fast delivery, careful packaging of the products, the site is easy to use...as my order was for Christmas, no one has been able to taste it...I'm keeping my fingers crossed!

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Acheteur Vérifié
purchased on 25/11/2021
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3 /5
★★★☆☆

Unfortunately, the item I ordered was missing and the item in the box was broken. Customer service seems reactive, so I'm waiting to see what happens next. So overall disappointed considering the price. Items arrived in good condition, as described.

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Acheteur Vérifié
purchased on 18/11/2021
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5 /5
★★★★★

Really satisfied by the service. Delivered fast. The hand written message added a particular attention, extremely appreciated. I recommend it!

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Acheteur Vérifié
purchased on 19/11/2021
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3 /5
★★★☆☆

The gingerbread milk chocolate bar was opened when the parcel arrived.

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Acheteur Vérifié
purchased on 21/11/2021
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5 /5
★★★★★

Perfect Fast and efficient

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Acheteur Vérifié
purchased on 23/11/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 12/11/2021
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 20/11/2021
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2 /5
★★☆☆☆

Broken products or other damaged packaging.

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Acheteur Vérifié
purchased on 22/11/2021
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Answer from Le Comptoir de Mathilde
Hello Mrs Durez, We are sorry to hear about your experience with the delivery of your parcel following the purchase of our products on the website. In order to compensate you for the loss of these products, please allow us to send you a voucher to use on our website. If you agree. Or would you prefer to add a gift to your next order? We look forward to hearing from you. Sincerely, Le Comptoir De Mathilde team
5 /5
★★★★★

Fast shipping, extremely well packaged items

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Acheteur Vérifié
purchased on 19/11/2021
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5 /5
★★★★★

Great products.

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Acheteur Vérifié
purchased on 20/11/2021
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