★★★★★
based on 6037 reviews published
Latest positive customer reviews
Fast delivery and impeccable package
Excellent product a small question is that we can have on the same principle at Christmas and Easter it gives so much envy
Smooth navigation
One thing to review: I sent the parcel to a relay point near my parents' home because it was a Mother's Day gift. On your site, I could not indicate the name of the person who could collect the parcel. I had to send photos of my identity card. Thank you for your attention.
Super
The part to improve would be the customer service after ordering. Before ordering, I sent an e-mail with a question about a product, saying that I'd be ordering soon, and they replied within 10 minutes. Then, when I opened my parcel, I noticed a broken product, so I contacted customer service at the same e-mail address on Wednesday 25th at 1.57pm, and to date Tuesday 31st at 5.40pm there's been no reply... I don't think that's very cool. However for the rest of the order, absolutely not disappointed super products, special packaging perfect cold I did not expect it's great for the product during transport and even after, and delivery at the top
Good products and fast delivery
The site is well designed and delivery is fast.
Really excellent
The merchandise is of very good quality, which is why I order regularly. Too bad the post office ruins everything!
Very careful packaging for delivery - real anticipation of "shocks" or other hazardous handling- Good products -.
Clear website and good products
Very good
Very good, very good service, order received very quickly as always.
Everything is great.little extra gifts for 80euros order when store nothing for the same order. Everything is very well packaged and well protected.
Well-presented, appealing site, wide selection, easy to create orders
A wide choice of quality products. Delivered internationally.
Product conforms and arrived very quickly and in good condition. i recommend
Very satisfied the tastes are there the products are respected (packaging net top)
Everything is perfect 😉
The products are highly recommended. The website is fluid and very well illustrated. Delivery times are short.
Items delivered on time and well protected
Fast, meets my expectations, but too much packaging compared to my order!
Satisfied!!!
Good products, fast delivery and package in good condition
Very fast delivery
Very good and fast
Speed, relevance, quality of packaging... it's quite simply a quality service.
The delivery was fast and the chocolates are excellent.
Perfect
Thank you, it was perfect.
Die Lieferung ist trotz Bestellung aus dem Ausland doch ziemlich zügig angekommen. Alle bisher getesteten Produkte schmecken wirklich sehr gut, wir bestellen definitiv wieder!
We love this spread!!! and the service is top notch. Thank you
Everything was perfect
Very satisfied with my order
Very good 🤩
Excellent after-sales service; chocolate bunny arrived broken despite all the precautions taken by Le comptoir de Mathilde. We can't blame them for not doing everything possible to ensure that their Easter bunny arrived whole, but the carrier must not have been very careful with the package. But that's not up to Comptoir de Mathilde. Comptoir de Mathilde sent me back the same bunny, this time in one piece, without asking me any more questions, simply by sending an e-mail with a photo. A much appreciated after-sales service.
Very good, impeccable service, careful and attentive. I recommend it!
The site is easy to navigate, clean and clear, with quick access to the different product ranges. I also appreciate the detailed product descriptions. Another strong point is that I received my order in packaging that perfectly protected the chocolates.
My children were delighted with the Easter chocolates, and the crazy Easter baskets are varied. The chocolates are excellent and original, a treat for the taste buds.