/10
★★★★★
based on 4749 reviews published
★★★★★
based on 4749 reviews published
Latest customer reviews
5
/5
★★★★★
As always impeccable delivery and very well packaged!
Acheteur Vérifié
purchased on 27/11/2021
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2
/5
★★☆☆☆
Good product but delivery time too long. I bought on November 27th and the parcel only left the warehouse on December 3rd! Too bad for an advent calendar...
Acheteur Vérifié
purchased on 27/11/2021
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Answer from Le Comptoir de Mathilde
Hello Mr Rouvillain, We're sorry that our products have taken so long to be delivered to you. Our teams do their utmost to process all orders as quickly as possible, which is why our processing times for the end of the year are 5 to 7 days. Having placed your order on the 27th, your parcel was processed and dispatched on time. Best regards, Le Comptoir De Mathilde team
5
/5
★★★★★
Very easy to access, simple to order, fast delivery, nothing to say.
Acheteur Vérifié
purchased on 13/11/2021
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5
/5
★★★★★
Simple site, fast delivery.
Acheteur Vérifié
purchased on 04/12/2021
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4
/5
★★★★☆
Fast delivery
Acheteur Vérifié
purchased on 30/11/2021
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5
/5
★★★★★
Fast shipping and delivery Products are well protected RAS
Acheteur Vérifié
purchased on 04/12/2021
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3
/5
★★★☆☆
The products were well packaged, but the Harry Potter product with the 4 houses of Hogwarts arrived damaged (two of the squares were stacked and the names of the houses were no longer visible (certainly due to rubbing).
Acheteur Vérifié
purchased on 30/11/2021
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5
/5
★★★★★
Package sent quickly, very well packaged. Highly recommend! 🙂
Acheteur Vérifié
purchased on 26/11/2021
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5
/5
★★★★★
Muy buena calidad. Y un embalaje perfecto
Acheteur Vérifié
purchased on 26/11/2021
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3
/5
★★★☆☆
The products are of very good quality, but it is absolutely necessary to re-examine the conditioning of the glass jars because I received a "baba au rhume caramel" opened in the parcel (photographs has the support). the iron lid took a shock and made all the product flow on the other products. if you communicate an address to me I could thus send you the photographs and to ask for a refunding of the damaged item thank you for your comprehension.
Acheteur Vérifié
purchased on 26/11/2021
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5
/5
★★★★★
Quite clear
Acheteur Vérifié
purchased on 26/11/2021
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5
/5
★★★★★
Very good service with top quality packaging
Acheteur Vérifié
purchased on 02/12/2021
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2
/5
★★☆☆☆
Order placed on 27/11 and delivered on 8/12....(for an advent calendar)
Acheteur Vérifié
purchased on 27/11/2021
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5
/5
★★★★★
Intuitive, easy-to-access site
Acheteur Vérifié
purchased on 26/11/2021
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5
/5
★★★★★
Delivery on time
Acheteur Vérifié
purchased on 06/11/2021
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5
/5
★★★★★
Good follow-up
Acheteur Vérifié
purchased on 01/12/2021
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5
/5
★★★★★
Muy buena
Acheteur Vérifié
purchased on 27/11/2021
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2
/5
★★☆☆☆
All the chocolates were broken
Acheteur Vérifié
purchased on 02/12/2021
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5
/5
★★★★★
Order received, Christmas present! Received super fast.
Acheteur Vérifié
purchased on 29/11/2021
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5
/5
★★★★★
Package arrived in perfect condition Products are very, very well protected Nothing to complain about
Acheteur Vérifié
purchased on 26/11/2021
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3
/5
★★★☆☆
Real inconsistencies between the communication tools available, giving a VERY poor impression of shipment tracking.
Acheteur Vérifié
purchased on 28/11/2021
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4
/5
★★★★☆
Plenty of choice, too bad everything was out of stock.
Acheteur Vérifié
purchased on 30/11/2021
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5
/5
★★★★★
I already knew the brand (which I love) but I needed to place an order on the site for the first time and everything arrived superbly packaged, with no risk of it being damaged in transit. Perfect for heavy glass packaging in particular.
Acheteur Vérifié
purchased on 30/11/2021
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3
/5
★★★☆☆
Delivery tracking information could be improved. It's hard to know if your parcel is being prepared, and there's no information on the expected delivery date...
Acheteur Vérifié
purchased on 29/11/2021
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2
/5
★★☆☆☆
Order placed on November 27 and received on December 8. For an advent calendar, this makes no sense... The delivery method should be reviewed to ensure greater satisfaction.
Otherwise, the dishes are well packaged and received in good condition.
Acheteur Vérifié
purchased on 27/11/2021
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3
/5
★★★☆☆
Disappointed a bit I received a broken item
Acheteur Vérifié
purchased on 03/12/2021
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5
/5
★★★★★
Very satisfied with my order, fast delivery. Some items were missing but customer service was very responsive and I received the rest quickly.
Acheteur Vérifié
purchased on 26/11/2021
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4
/5
★★★★☆
Package very well packed, but unfortunately several cardboard boxes arrived torn (but the products were in good condition).
Acheteur Vérifié
purchased on 26/11/2021
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5
/5
★★★★★
Delivery on time. Products well packaged and protected.
Acheteur Vérifié
purchased on 26/11/2021
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3
/5
★★★☆☆
I'm still waiting for a reply to the complaint e-mail sent to customer service on 02/12 for an order placed on 24/11 and still not received. It finally arrived on 07. Customer service non-existent, much more active on social networks responding to comments on sponsored publications.
Acheteur Vérifié
purchased on 24/11/2021
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