Customer reviews of The CBD Wholesaler Shop

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 475 published reviews
5 456 96% 4 14 3% 3 3 1% 2 0 0% 1 2 0%

Summary of reviews

The reviews highlight consistent, high-quality products with clear value and variety, including potent and enjoyable cannabis-derived items and natural, well-presented offerings. Delivery is described as fast and reliable, with multiple mentions of on-time shipping, ultra-fast handling, and efficient order processing. Customer service and the overall shopping experience are praised for professionalism, attentive support, thorough information, and helpful assistance that enhances confidence and satisfaction. The store’s reliability and reputation are emphasized by strong endorsements, repeat purchases, and words like top-notch, best shop, and highly recommended.

Reviews 1, 2 and 3 stars

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C
Christopher H.
Rating: 3 out of 5
following a purchase from 09/02/2026
Nepalese THCX resin received. Correct taste but no conclusive effect on this batch of 40 g, I feel bananaed. I almost abandoned ship. But you made up for it with the Jack Herrer and the Critical in THCX which are top with a real chill effect. High and guaranteed relaxation. Thank you to the wholesaler team, keep this consistency.
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Response from The CBD Wholesaler Shop
Hello Christopher !

Thank you for your honest feedback. We totally understand about the Nepalese THCX, it happens that a batch speaks less to some. The important thing is that you found your happiness with the Jack Herer and the Critical.

Thank you for giving the ship a second chance :D. Since we are nice, we left you a little gift in cashback

See you very soon.
The Team Le Grossiste du CBD
E
Emilie S.
Rating: 1 out of 5
following a purchase from 11/01/2026
Poor quality product, the buds are full of leaves, the product smells like hay, I am very disappointed with my order
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Response from The CBD Wholesaler Shop
Hello Emilie,

Thank you for your feedback. The products in question are part of our green-house selection offered at super sales, at deliberately very attractive prices. These are end-of-stock items, which explains this particularly low pricing.

In this context, it is important to clarify that these references cannot be compared to our usual premium flowers, especially the Critical Hydro that you have already ordered from us, which is one of our best qualities. The cultivation methods, sorting, and final rendering are very different.

These offers are primarily aimed at customers looking for a low-priced product, and not the level of finishing and aromatic intensity found in our high-end references.

We prefer to be transparent on this subject and remain available to guide you towards products more in line with your expectations.

Best regards,
Sophie
B
Benjamin L.
Rating: 3 out of 5
following a purchase from 16/12/2025
Disappointed with the THCX product, 40 and 60% that do not produce the desired effects at all, an impression of simple CBD
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Response from The CBD Wholesaler Shop
Hello Benjamin,

Thank you for your message and your feedback. We understand your disappointment and we will respond to you transparently.

When you are a regular consumer of THC cannabis, it is important to know that, even at 40% or 60%, THCX will not always produce the same sensations as a product highly dosed in classic THC. THCX acts differently, with more gradual effects, and shorter, and an intensity that may be perceived as insufficient for profiles very tolerant to THC.

In this case, it is possible that the THCX flowers seemed close to a CBD feeling, not due to lack of quality or dosage, but simply because your tolerance is high. Thus, for some profiles very accustomed to THC, even high dosages of THCX may not be enough to recreate the expected sensations.

THCX flowers are primarily aimed at consumers looking for a legal alternative to THC.

Thank you anyway for your feedback, it is legitimate and also allows us to better inform our customers in advance.

Best regards,
Sophie
S
Samy M.
Rating: 3 out of 5
following a purchase from 07/12/2025
The quality of the flower is good, but it was not dry at all upon receipt, so it was not consumable right away and out of 15 grams, there were 12 left once dry and ready to consume. It's a shame, hence my rating of only 3 stars.
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Response from The CBD Wholesaler Shop
Hello Samy,
Thank you for your feedback. After checking, Californian flowers are a bit less dry than European ones. We have added 3g to your next order as a goodwill gesture ;). Hoping you will give us a great rating next time!
N
Nawel B.
Rating: 1 out of 5
following a purchase from 03/09/2025
Very disappointed with the response I received from customer service regarding my request for a refund for my resin order. Customer service only replied to my first email explaining that it was not possible to return the flower, while I had specified in my email the variety of CBD. I replied to their email saying that it was resin and not flower, and then there was no further response.
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Response from The CBD Wholesaler Shop
Hello Nawel,

We completely understand your disappointment and want to assure you that we have taken note of your request as well as your feedback.

Regarding your CBD resin order, once the product is opened, we unfortunately cannot take it back. These are sensitive products, comparable to perishable goods, for which regulations do not allow returns after opening, except in cases of defect or observed problem.

This is why we asked you if the product was damaged, non-compliant, or had a particular issue. You indicated that everything was in perfect condition and that your request was simply due to a change of mind.

In this context, we cannot proceed with a refund, and we are truly sorry about that.

We remain at your disposal for any questions or to assist you in choosing a product that would better meet your expectations in the future.

Best regards,
Customer service
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