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Rating: 5 out of 5
Hello, Product as described, however, please try to improve the durability of your packaging. The package arrived completely shattered. Fortunately, the contents were not fragile.
Translated reviews
Response from LEM-AGRI
Hello,
Thank you for your feedback. We are sincerely sorry that your package arrived in a damaged state. We place great importance on the quality of our packaging, and we do our best to ensure that every order is shipped under the best conditions.
Your comment has been duly noted, and we will investigate to understand what may have happened with your shipment. Rest assured that we will do everything possible to prevent this from happening again in the future.
Fortunately, as you pointed out, the contents were not fragile — but we understand that this can still be disappointing.
Thank you again for your message, it helps us improve.
Best regards,
Customer Service
Thank you for your feedback. We are sincerely sorry that your package arrived in a damaged state. We place great importance on the quality of our packaging, and we do our best to ensure that every order is shipped under the best conditions.
Your comment has been duly noted, and we will investigate to understand what may have happened with your shipment. Rest assured that we will do everything possible to prevent this from happening again in the future.
Fortunately, as you pointed out, the contents were not fragile — but we understand that this can still be disappointing.
Thank you again for your message, it helps us improve.
Best regards,
Customer Service