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S
Rating: 1 out of 5
Package delivered to another pickup point and not close to home.
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Customer reviews of Lepetitrongeur.com
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 810 published reviews
Summary of reviews
Customers highlight fast and reliable delivery, with orders arriving on or ahead of schedule and items well packaged. They praise attentive and efficient customer service, kindness and empathy from staff, and the care taken in handling orders. Product quality is repeatedly described as very good, with items matching descriptions and loved by small animals. The store is presented as a specialized, trustworthy source for small-animal products, offering careful preparation and a wide range loved by owners.
1 star review
Reset filtersN
Rating: 1 out of 5
Order still not received
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L
Rating: 1 out of 5
I found lots of insects in my rabbit's hay even before I opened it, there were some on the bag. I contacted customer service but nothing was done...
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P
Rating: 1 out of 5
package not received
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A
Rating: 1 out of 5
Broken package received, no response to my email
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P
Rating: 1 out of 5
Problem with an unresolved product
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A
Rating: 1 out of 5
There was an error with the order, or maybe I made a mistake....
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J
Rating: 1 out of 5
Order not received as expected, and unsatisfactory feedback from customer service
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T
Rating: 1 out of 5
The product conforms but the box in the parcel was totally exploded with granules in the cardboard and pieces of plastic in the food.
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