Customer reviews of Lepetitrongeur.com

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 810 published reviews

Summary of reviews

Customers highlight fast and reliable delivery, with orders arriving on or ahead of schedule and items well packaged. They praise attentive and efficient customer service, kindness and empathy from staff, and the care taken in handling orders. Product quality is repeatedly described as very good, with items matching descriptions and loved by small animals. The store is presented as a specialized, trustworthy source for small-animal products, offering careful preparation and a wide range loved by owners.

Reviews 1, 2, 3 and 4 stars

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Tiphaine H.
Rating: 4 out of 5
following a purchase from 24/05/2024
Fast
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Tournoux S.
Rating: 4 out of 5
following a purchase from 03/04/2024
Very good site! Product delivered very quickly. A small downside: I had chosen delivery to a relay point, which was accepted when I ordered. However, the parcel was too heavy, which was not possible in a relay point (which I understand). I was not informed of this by the company, but by the home delivery driver, and I couldn't be present for the delivery.
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Nathalie H.
Rating: 4 out of 5
following a purchase from 05/04/2024
Received the package in the right place The package was poorly taped but everything was in the collar without being damaged Thank you.
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