Customer reviews of Lepetitrongeur.com

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 784 published reviews

Summary of reviews

Excellent delivery speed and packaging are frequently praised, with items arriving quickly and as described, well protected and ready for use. Product quality and suitability for rabbits are highlighted through mentions of loved treats, hay, and organic options, with many noting the items meet expectations and are described as good or suitable for their pets. Reliability and service stand out, including fast shipping, timely deliveries, responsive after-sales support, and smooth order handling, with several mentions of clear communication and helpful problem resolution. The store is repeatedly described as a trustworthy, well-priced source for rabbit supplies, offering a broad selection and consistently positive shopping experiences.

2 star reviews

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Stéphane L.
Rating: 2 out of 5
following a purchase from 06/06/2026
The payment by credit card did not work, a bank transfer had to be made.
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Pascal C.
Rating: 2 out of 5
following a purchase from 18/06/2025
Too dry hay that is not green and too large
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Aurore C.
Rating: 2 out of 5
following a purchase from 10/05/2025
The order arrived late and the photo of the chip I bought was misleading, we think the bag is a large bag while it is actually barely half.
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Sandrine L.
Rating: 2 out of 5
following a purchase from 13/04/2025
I did not receive the correct item. I sent them 2 messages but I did not get a response in 8 days
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Cendrine M.
Rating: 2 out of 5
following a purchase from 23/02/2025
Everything has fallen apart!
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Ludivine M.
Rating: 2 out of 5
following a purchase from 30/07/2024
Delivery problem: I unfortunately picked up my parcel a month after the delivery date. Chronopost is a disaster: the relay point is unavailable, I call them to fix a new available point, the parcel will never arrive at this new point and goes back to the sender... I rescheduled a new delivery of this parcel, but the relay point was not the one indicated (same brand but not in the same place). Too bad, but I wouldn't recommend it again, as it was too time-consuming and I had to stock up urgently in the store in between.
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