Customer reviews of LES ARTISTES PARIS

The delivery is as expensive as the product I ordered, it's outrageous

I bought a water bottle that I gifted. The bottle leaks. We sent a message to customer service and we have no response. Very disappointed!!

I bought bottles from Les Artistes Paris just under a year ago, and after less than two years of use, the plastic caps are already leaking. When I contacted their customer service, I was told that the wear was probably due to misuse, despite the 2-year warranty mentioned on the label. Instead of honoring their commitment, they offered me to buy caps again! Now, I noticed they have switched to steel caps. Strange coincidence, isn't it? Maybe they finally understood that their plastic caps don't hold up, but it's still an attempt to avoid addressing the real quality issue. Personally, I will recycle my bottles into vases, as they like to show on their social media. After all, their products are worth no more than that! I will never spend another cent on this so-called French brand, which, in reality, reflects no French quality and has its products made in Asia. If you are looking for durable and reliable products, run away from this brand.

Great choice of colors, several categories of products, perfect for making your choice. Fast delivery (small downside on the packaging of the package, I received a huge box for a very small water bottle, not cool in terms of cardboard savings) Very satisfied with my canteen that keeps both hot and cold well, no leaks detected, very practical I love it! However, the paint is fragile, it comes off at the slightest bump :/

I wanted to buy a new water bottle to stop using disposable containers. I am satisfied because my drink stays cold or hot for a very long time. Good temperature retention.

Unfortunately, the two thermos bottles I just bought do not close properly. I found myself twice with a hot drink in my handbag. Which is really not pleasant.

The coffee in the water bottle only lasts 4 hours. Too bad but the straw system is practical.

The printing is very poorly done at the top and bottom of my can. The pull tab is loose. The shoulder bag that "fits bottles and cans" according to the website. Yet on the label, it only says it fits bottles and it's quite difficult to fit the can inside.

I usually order cans. Very practical. I wanted to change and bought a mug. A bit disappointed. Not very practical. Either it doesn't pour, or it pours too much.

Fast and respected deadline

I still haven't received my package

A bit disappointed by the quality of the products, noticeably decreased compared to before. My previous can was very resistant. This one fell once and is already dented. And for the 2 I just bought, you have to play with the spout/straw to be well aligned and able to drink (otherwise you only suck air)

Even after a week, I haven't received the mugs!

I appreciated the order tracking and the relatively short shipping time. I haven't used my purchases yet. If the storage time at temperature is in line with what is advertised, I will definitely come back to you.

I ordered 2 insulated mugs that I received well. They are very beautiful and conform to what I ordered. That said, after the first wash, the paint on one of them got damaged. The color ran and started to disappear in some places. It's really a shame especially since I haven't used it yet!

I received my water bottle super well packaged with a small bag that I decided to keep to give as a gift.

I bought 750 ml water bottles and am very satisfied with their efficiency, the only weak point is that the caps wear out too quickly.

I bought the mug with the intention of being able to drink my coffee directly: maybe it is not designed for that, the fact is that I have to remove the lid if I want to drink my coffee. The part that seemed to be put in the mouth is too wide and too thick: the coffee spills out of my mouth... I still use it and love its look but not as I wished.

Excellent color quality and capacity but the only downside is the suction nipple with the integrated straw: not practical, you have to suck hard for little water with each sip and the maintenance of the straw is not great in terms of durability, I think. Otherwise, it is superb.

B2B not very practical, with an incessant question of emails during the order, it's annoying.

Hi, nice little bottle for my coffee. Behind a positive eco-friendly marketing, a 'company' that is French but produces in China like all the others in the sector. Shameful. To respond to your answer, your ecological commitment to minimize the environmental impact of your products honors you. However, it lacks civic fiber, as it is not the little Chinese who pay the pensions of our elders. I would like to be proud of my country. Thank you for reading me.

The container is of good quality but the design has many flaws. The quality of the decoration is not up to par. Moreover, at the time of ordering, the forced purchase of the cover is unacceptable!!!

I am disappointed with the product. The pattern is full of irregularities, like ink drips. According to customer service, it is related to the manufacturing technique and all bottles have this aspect. So the choices, the manufacturing methods, are not up to the qualitative image that the brand gives itself.

Everything is very good except the systematic distribution of free products, despite my request not to receive them (as they are not useful). This is a shame given the values promoted :)

I am very happy with my purchase and its fast delivery. A small regret, the lack of availability in large format cans ;)

Very good quality. Fast delivery. Adopted for a few years now.

I am very happy with my purchases. Just disappointed with the quality of the stainless steel inside the lunch box which does not match that of the stainless steel thermos bought 4 years ago in store.

Satisfied with the product! However, no follow-up during delivery, the package had already arrived at the relay point for several days but no email to inform me... Customer service contacted responds quickly.

I received a water bottle that works well this time, so I am delighted.

I had already bought 2 water bottles from the artists of Paris for my little girls, another for one of my little boys, I did not hesitate to take 2 more for the older ones for the start of school. They are very pretty and of very good quality. I recommend.

Package declared deposited in the mailbox on August 28 in bike parcel: FALSE! No delivery!

I appreciated being able to order "spare parts" for my cans, however, I find it unfortunate to have to change the entire cap when I only needed the seal for the central hole (air inlet).

Very disappointed: the insulated bottle seems to have already been used as it is so damaged. Moreover, the printing of the patterns looks fake and low quality. Hardly acceptable given the price... Additionally, I have tried several times to have exchanges with customer service regarding stock, and never received a response, no reactivity. I unfortunately do not recommend.

Nice purchase, sealing validated, great heat retention... just a downside on the paint, there are some whitened spots in places. A little disappointed by this aspect given the price.

We received a completely botched bottle... smudges, cut patterns, and we were explained that it was normal with your printing techniques... except that we already have Les Artistes bottles and nothing like this!!!

I discovered this brand by chance in a store and immediately loved the design of the products. I ordered (a mug and 2 cans) and I am happy with the fast shipping and their packaging which is minimalist and respects their values and the environment. If I have to share a less positive point: one of the cans had a defect and kept leaking. The printed designs could be of better quality in some places, but overall the products are very beautiful. To end on a positive note: I note that the after-sales service is great, they react quickly and try to find the best solution for the customer. I immediately received a new part for my defective can. I can't wait to test it hoping it will solve the problem... Thank you to the team of Artists and I recommend adopting their products which are very useful in everyday life and very beautiful! Everyone asks me where my mug and can come from.

I took a thermos can. I love it, it fits very well in the bag and keeps the product fresh (haven't tried hot yet). Product received in 2 days. No unnecessary over-packaging.

Fast shipping and very nice design. I took two insulated bottles that keep well cool. Just on one of the bottles, the cap seems warped and it screws slightly at an angle.

Impossible to make an exchange, transport costs to be paid 3 times by the customer: I was given a bottle, first shipping cost. I don't like the color, I want to exchange it: impossible. I have to return it: costs at the customer's expense (second). Then reorder, third shipping cost. It's ridiculous. Well, I'm just going to send your bottle back at my expense and I'll order elsewhere, well done.

I ordered a replacement cap for a 500ml bottle: it's great that we can change it. However, I am disappointed with the new 750ml bottle I bought, as I thought the "honeycomb" design was embossed. Instead, it is a print, like the others... In reality, the illusion is not great...