Customer reviews of LES ARTISTES PARIS

I bought a can for a gift, I have one for 2 years and I find it more practical than a bottle and very effective. Quick processing of orders is very appreciated.

Perfect, no issues!

Difficult to drink from the spout. The liquid doesn't flow well.

The lunch box with the black lid is very difficult to open even after pressing the red button to let air into the box. The problem is the same with both lunch boxes purchased. Additionally, the customer service is not friendly at all and the Mother's Day promotion was misleading: it was stated that one tea infuser would be offered for every insulated container purchased, having ordered 2 lunch boxes I thought I would receive 2 infusers but that was not the case, Aurélie from customer service explained to me that it meant one infuser per household... Avoid!!

It is very difficult to open the lunch box (the lid is black) even after pressing the red button to release the air inside the box. Moreover, the customer service is unfriendly and the Mother's Day promotion was misleading: it was stated that one tea infuser would be offered per insulated container (having ordered 2 boxes, I thought I would receive 2 infusers) but the customer service representative kindly explained to me that it meant one infuser per household.

Very satisfied with my can bottle. The whole family has one! Only small downside, not enough color choices for the cans!

The insulated bottle Reference: A-4270 from Les Artistes de Paris is an excellent option for those looking to combine style and functionality. It is perfect for everyday use, whether for commuting, at the office, or during your outdoor activities. However, it is essential to note that, unlike the promotional images, the cap of the A-4270 bottle is not black with grip to facilitate opening. The actual model is equipped with a simple stainless steel cap, reference A-2255. Although this cap is functional and sturdy, it may disappoint those, like me, who have sweaty or wet hands during a sports session; it will be more difficult to open the bottle, which can pose a practical inconvenience. I would have preferred to receive the one presented in the site description. In summary, I gave 3 stars because the insulated bottle Reference: A-4270 from Les Artistes de Paris is a high-quality product that perfectly fulfills its promises in terms of temperature retention and design. However, consumers should be aware of the difference between the actual cap and the one illustrated in the promotional images. Despite this small divergence, the bottle remains an excellent choice for everyday use.

It's a 5-star product ⭐⭐⭐⭐⭐ Very good quality and waterproof! The cans are original. I love my new water bottles!

defect on the can

Used by children... I just exchanged the cutlery before 12 months of buying the bottles.

The Dalí design of the product is perfect and super pretty, but the problem is the heat retention of the drink. For tea, water set at 100 degrees is just lukewarm 2.5 hours later. For a tea lover and the need for a good break to get back to work, it's disappointing.

The ordered item has a defect making it unusable. I made a return request, which took more than a week to be accepted. However, the package must be returned within 14 days of receiving the order. How to deal with such a response time? I am left with a paid unusable item. Customer service needs improvement.

My bottle leaks water all the time.

I still haven't received the item

I bought a bottle in September, unfortunately the paint came off little by little. I contacted customer service and they sent me a bottle for free. Thank you for your commercial gesture

Order shipped very quickly, package very well wrapped. However, at first glance, the print of the pattern (heart) is really not great at the joint, you can see the crease. And let's talk about the mug itself, I got wet trying to drink. After several attempts thinking I wasn't using it correctly, I finally understood that it was leaking. So it wasn't a problem on my part. I contacted customer service for a refund and I'm still waiting...

I ordered a cap on 4-03, I'm still waiting to be delivered, no update message on my order.

I am very satisfied with the can I bought because I find it much more practical than a bottle. But I am also a bit disappointed because this can only keeps water hot for 5 hours instead of 7 or 8 for a bottle. That's why I only gave 4 stars.

I still haven't received my order, I called DPD, they have the correct address, it's been 15 days now, I think you chose the carrier and you should call them

Very beautiful models. Fast delivery.

It's a shame. They deliver a horribly poorly finished product. You have to wait hours to get a return slip! And on top of that, you have to pay return fees when they deliver you a defective product. Avoid.

I am delighted to have been able to change only the cap of my cans. Even though this item was out of stock for a long time

I received the parts quickly. However, the shipping cost is high.

I was not notified of the availability of my package at the Relay point and I did not receive the pickup code. I emailed to find out where my package was so I could pick it up on time. The product itself (280ml bottle) meets my expectations perfectly, I particularly appreciate the small capacity, so the small size of the bottle.

The product does not meet my expectations at all. The ice bucket lunchbox is advertised to keep things warm for 12 hours, but we are far from that after only 5.5 hours. I am super happy with the thermos bottles I own (280, 500, and 750ml). They keep things cold and hot (coffee, herbal teas, soups...). But here, a big disappointment with the lunchbox that does not do its job at all

My first purchase from Les Artistes was a can-shaped bottle for my son. After borrowing it from him, I bought one for myself! The can shape is great, it really keeps things cold and it's very easy to drink from. I am a tea lover and wanted a travel mug for work; in terms of keeping warm, it's perfect, I put my hot tea in at 7:30 and I still drink it hot at 1 PM. However, I find that the flow is not great, sometimes the liquid doesn't come out, and if I tilt the mug more, it spills too quickly and overflows. Either I don't have the technique, or there's a defect, but I don't necessarily recommend the mug format. I think my next purchase will again be the can format. I will also test the lunchbox for my son who doesn't like to eat cold and for whom we always struggle when organizing a picnic or for school outings. If the heat retention is like the mug, the product will be great!

Delivered product as described. Very good quality. Nothing to complain about. Just a pity that the patterns are not available on all models.

The mugs leak from the lid... not easy to drink without spilling everywhere. I will stick to the cans... Too bad I can't interchange the lids... Now I have 4 mugs that are useless. The quality of the cans made me invest in the mugs... Except that this time it's a big flop. Too bad! And the return policy is cumbersome! In short...

Hello, I bought a mug/travel mug 350ml yesterday that claims to keep things hot for 5 hours and cold for 10 hours. I directly filled it with two boiling coffees, after 45 minutes it was lukewarm and after 1 hour, it was cold. What a disappointment for a product that cost €25.

In testing... a first to see...

Sorry, I received my order but while the screw cap fits, the straws are too short to reach the bottom of the bottle. How can I receive straws of the right length? Best regards

The grip caps of 2 of the 3 bottles purchased about 2 or 3 years ago are leaking. The 3rd will probably follow the same path, so I am ordering 3 other 100% stainless steel caps to continue using the bottles. I hope the new ones will last longer. Note that the bottles do not keep drinks hot for the announced 12 hours. Otherwise, they are beautiful, the narrow neck allows drinking from the bottle, and I really appreciate your environmental commitment.

I was gifted the Bottle'UP 750ml in Indigo (Timeless) with a cap several weeks ago and I use it daily since (previously I used a 500ml insulated bottle of lesser quality). This blue-purple color is beautiful and the overall design is very nice. There is a lot of choice and apparently a renewal of colors, which is great. A crystal (or split) version in indigo would be appreciated. The reusable bottle is insulated so there is no condensation or cold/hot bottle to the touch even if the drink is. It keeps the cold well (I have never tried putting hot drinks in it as I don't drink them) and currently it does not leak and I see no rust. It is difficult to fill (especially completely if you have to hold it with one hand as it is large, heavy, without grip, but with a small neck). 75cl is the perfect capacity for me (no need for more) but once filled it is really heavy so care must be taken as if it falls it could surely get damaged and damage flooring for example. I saw pouches/bags that could improve maneuverability on the site but none seem to be compatible with the Bottle'UP 750ml. You have to unscrew the cap (then hold/place it) each time to drink (and the stainless steel is a bit noisy). But the grip cap (and its compact shape) is very practical: easy to hold and open. Being able to buy the cap alone is great if you need to replace yours (even if I hope not to have to do it and you have to be careful to take the right compatible cap). However, it is a pity that there is no choice/option for interchangeability as I would have liked other types of watertight grip caps (or compatible accessories in general) like a magnetic cap that sticks to the bottle wall and/or is attached and/or sporty and/or with a mobile handle and/or especially with an integrated boba straw (like on their cans so you don't need to tilt the bottle, which is more practical especially in the car) for my Bottle'UP 750ml. The

Time'Up

is useless for me and during cleaning, water can get into the cap through the pressing system to turn the time (at first I thought it was a real leak but in the end, nothing serious). The part where you put your mouth to drink is covered (by the cap when screwed on) which keeps this part clean and hygienic. The cap seems resistant with its stainless steel insert and can be stable when placed on its flat side, it is watertight but it is difficult to reach all the corners and clean the silicone seal. The inside of the bottle is quite easy to clean with a bottle brush (but it is difficult to see/inspect the inside well due to its depth and small neck). The outside being smooth is super easy to wash. Pleasant to drink from (little leakage compared to bottles with different necks) but the Bottle'UP 750ml is very deep so if you want to drink comfortably with a straw, you need a very long one (at least 28cm, which bends and folds inside the bottle once the cap is tightened and unfolds when you remove the cap to drink like a cuttable silicone straw, which they unfortunately don't seem to sell). Major negative point: I love drinking very cold/iced and: they indicate

Very nice product. The cans are original and are well liked by teenagers :)

Fast shipping, top product!

Huge disappointment and a feeling of having been well taken for a ride when I saw in the supermarket the displayed prices for the same products (mugs at 19.99 euros) while I had ordered them directly on your site at 25 euros each, thinking I was making a committed and ethical purchase! Not sure I will renew the experience! Mylène

The package never arrived in the mailbox.

The printing is not perfect