The store consistently delivers fast and reliable service, with many customers noting quick shipping and well-protected packaging that keeps items in good condition. Product design and durability stand out, with multiple mentions of attractive aesthetics, varied designs, practical formats, and long-lasting cold retention that works well for hours. Customers frequently highlight the quality and usefulness of spare parts and accessories, such as replaceable caps and seals, which supports sustainability and easy maintenance. The overall experience is described as satisfying and dependable, with repeated praise for product quality, fast deliveries, and responsive service.
I ordered a cap because I lost the small red seal and it is no longer airtight. No issues with the order site and delivery. However, I find it unfortunate to have to order a cap for €11 (€6.50 + €4.50 shipping) for a simple seal. In the comments, I read that I was not the only one in this situation. Perhaps it would be wise to add this (expensive) spare part to the catalog!
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Stéphane L.
Rating: 1 out of 5
following a purchase from 08/07/2026
I bought the first models of cans whose system was much more ergonomic and simple. The glossy screen printing disappointed me. Again, the quality is much lower.
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Vanessa D.
Rating: 1 out of 5
following a purchase from 03/07/2026
The package was sent to the wrong address, no solution was proposed. I do not recommend.
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Laurence T.
Rating: 1 out of 5
following a purchase from 24/06/2026
Bottle too heavy and bulky, return at our expense, I will no longer recommend on your site
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Armelle D.
Rating: 1 out of 5
following a purchase from 15/06/2026
Hello, the cap is leaking... it seems that a gasket is missing.... I had to recover the gasket from my old cap... and with the gasket, it will be fine.
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Corinna B.
Rating: 4 out of 5
following a purchase from 11/06/2026
The delivery went great. Unfortunately, the bottle has dents and chips. I ordered a new bottle.
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Maïka T.
Rating: 2 out of 5
following a purchase from 18/05/2026
On my cap there is a defect it does not suck
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Irene K.
Rating: 1 out of 5
following a purchase from 30/04/2026
I have not received any goods until today.
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Assou D.
Rating: 1 out of 5
following a purchase from 10/05/2026
I am not happy at all I still have not recovered my package which was delivered to Grenoble while I live in Thonon-les-Bains
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Stéphanie P.
Rating: 4 out of 5
following a purchase from 20/04/2026
I had a problem with a defective cap. They sent me another one that works. Great bottle.
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Saimpont D.
Rating: 2 out of 5
following a purchase from 24/04/2026
A stopper did not allow for sealing, fortunately we were able to swap the two. On the other hand, misleading advertising regarding the origin of manufacture, made in China like all these products that I could have ultimately bought elsewhere and cheaper. Moreover, some of your sellers (in Lyon and Dijon) claim French manufacturing or pretend not to know. So it's a scam and I will make it known.
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Mª Carmen N.
Rating: 1 out of 5
following a purchase from 16/03/2026
I was missing a small bottle and I wanted to make a change as soon as I placed the order and they didn't let me anymore
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Rania P.
Rating: 1 out of 5
following a purchase from 15/03/2026
i was very satisfied with the product that i bought at the bigging, but i m not satisfied with the spare part that i just received. i think it is problematic
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Sophie G.
Rating: 1 out of 5
following a purchase from 12/03/2026
Not enough description about the products. My purchase will not be used because the return or refund is not interesting. I will not renew the experience, I am very disappointed
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Claudia Z.
Rating: 1 out of 5
following a purchase from 08/02/2026
Unfortunately, the item arrived damaged!
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Linda L.
Rating: 4 out of 5
following a purchase from 02/02/2026
Very good experience and top-notch customer service!! The only downside is that the bottle opener on one of the cans was not rigid and wobbles. This really bothered me. After exchanging with customer service, I was just given a code for free shipping to reorder a can cap since it is not defective for you. But I am very satisfied with the products!! Very good exchange with customer service, which is very professional.
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Κωνσταντινα Τ.
Rating: 1 out of 5
following a purchase from 10/01/2026
I am still waiting my order since 10th January
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Cinzia N.
Rating: 2 out of 5
following a purchase from 19/01/2026
I love your bottles in general but in the new models the cap has changed, it doesn't close well... impossible to give it to children... it's a shame!
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Evangelia B.
Rating: 2 out of 5
following a purchase from 10/01/2026
The bottle received blows
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Anais C.
Rating: 1 out of 5
following a purchase from 24/12/2025
Order received too late
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Christophe S.
Rating: 4 out of 5
following a purchase from 15/12/2025
Very satisfied
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Florence H.
Rating: 4 out of 5
following a purchase from 30/11/2025
Maybe you could replace the plastic straw with a metal straw to maximize the reduction of plastic use since it is in contact with boiling liquid
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Julien
Rating: 1 out of 5
following a purchase from 19/11/2025
The return site 'loops' on the same message without being able to know if your message has been sent correctly. Impossible to reach a human for a delivery issue, it smells like AI and chatbot.
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Response from LES ARTISTES PARIS
Hello Julien,
Thank you for taking the time to share your experience. It is very easy to contact us and reach our team by email at: [email protected]
I would be happy to assist you if needed.
Best regards,
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Kopp57
Rating: 2 out of 5
following a purchase from 08/11/2025
I received a notice that I would have been delivered, but I haven't received anything!!!! Can you check where the error might be? Thank you Kopp Jean-Luc
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Response from LES ARTISTES PARIS
Hello Sir,
We were able to resolve this delivery incident together and finally locate this package! Our delivery service provider has been notified.
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Chris.
Rating: 4 out of 5
following a purchase from 22/10/2025
Very satisfied with the products, too bad that out of 3 cups 2 packages are torn (to make a gift, it looks bad) I still recommend it.
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Angélique V.
Rating: 4 out of 5
following a purchase from 13/10/2025
I bought a water bottle at Intersport with a defective cap. I was able to replace it thanks to the online sale.
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Vanessa G.
Rating: 1 out of 5
following a purchase from 17/10/2025
Very poor customer service. I made a mistake when placing my order. I immediately contacted the site's customer service to ask to modify it. I never received a response, whether positive or negative. I then requested a return of the item and it has been 24 hours since my return request has been 'pending confirmation'. So I can do nothing but wait... We contact customer service which never responds to us
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David
Rating: 2 out of 5
following a purchase from 02/10/2025
The neck is not practical
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Sophie B.
Rating: 4 out of 5
following a purchase from 06/09/2025
A bit disappointed because I ordered a red snoppy tea filter and received a simple black one
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Magnus F.
Rating: 1 out of 5
following a purchase from 15/09/2025
Really shocking, I wrote several messages via the form on their site, I have had NO reaction from them. I have an insulated bottle whose lid is no longer watertight after a few uses, I just wanted to inquire about a spare part. Zero customer service, it's pathetic.
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Pauline B.
Rating: 4 out of 5
following a purchase from 25/08/2025
Meets what I ordered
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Chanaud L.
Rating: 4 out of 5
following a purchase from 26/08/2025
I love the shape and compact size of this bottle which makes it easy to carry everywhere, the color is great, the insulating layer keeps my tea warm throughout the day. Super product!
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Le B.
Rating: 1 out of 5
following a purchase from 03/08/2025
Hello, I only received one cap in my order when I ordered 3. I am waiting for a response from customer service following my complaint. Best regards,
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Serge
Rating: 1 out of 5
following a purchase from 24/07/2025
I still have not been delivered ...
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Marc S.
Rating: 1 out of 5
following a purchase from 03/07/2025
First order directly on this site, I ordered a thermos bottle with a tattoo design and received something else.
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Lydia D.
Rating: 4 out of 5
following a purchase from 01/07/2025
The water bottle is great, it keeps cold as well as hot. Its downside is that you can't lay it down without the risk of leaking... too bad! So be careful to keep it upright.
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Cm P.
Rating: 4 out of 5
following a purchase from 25/06/2025
Package arrived quickly once the order was placed. The invoice was also sent without needing to ask for it.
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Pascale B.
Rating: 1 out of 5
following a purchase from 24/06/2025
Order not compliant, no response to my emails, I am still waiting for a bottle that was not in the package, unacceptable.
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Andrea S.
Rating: 1 out of 5
following a purchase from 23/05/2025
Unfortunately, my order of two cans has not yet arrived. I hope it will be delivered soon.
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Marc
Rating: 2 out of 5
following a purchase from 11/05/2025
Hello, I ordered a bottle based on the photos on your site showing a rubber cap with spikes... I received an aluminum cap with a small clock inside...!!!
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