The online store "LES ARTISTES PARIS" is celebrated for its beautiful and high-quality products, particularly water bottles that effectively keep drinks cool for extended periods. Customers consistently highlight the aesthetic appeal and practical design of these items, with many noting their satisfaction with the vibrant colors and sturdy construction. The ordering and shipping processes are described as efficient, with fast delivery times reported even for international orders like those to Germany.
Hello, Following my review, the company 'the artists' contacted me well. Once the photos were received, no further news from them, no proposal or follow-up on the problem, no information on what might have happened, really disappointed with the follow-up! If I had known, I wouldn't have even replied to their email!
Translated reviews
C
Chartier M.
Rating: 4 out of 5
following a purchase from 09/02/2023
Fast order, the bottle corresponds perfectly to my expectations but it's a shame that one of the 2 straws was cracked. But it doesn't hinder its use at all.
Translated reviews
A
Adeline
Rating: 2 out of 5
following a purchase from 06/02/2023
I am a bit disappointed with the quality. Quite a few small defects in the paint and a small dent on the cup.
Translated reviews
C
Cindy C.
Rating: 4 out of 5
following a purchase from 22/01/2023
I received a Les Artistes bottle for the holidays 2022. I use it every day at work (I am a nurse) and I am delighted. I even convinced some colleagues to buy it for the quality. I only use it for cold water and I find it very effective at keeping it cool. However, I am a bit disappointed with the cap with a plastic interior that broke when it fell. I still remain loyal and bought a cap on the site. Regarding the delivery, I find the packaging of the parcel disproportionate to deliver a cap and a piece of charcoal. I continue to recommend this brand!
Translated reviews
D
Dominique D.
Rating: 4 out of 5
following a purchase from 04/01/2023
Spare parts for repair are available.
Translated reviews
A
Alexandra L.
Rating: 4 out of 5
following a purchase from 29/12/2022
the sport cap is not compatible with hot drinks. This was not specified.
Translated reviews
S
S B.
Rating: 1 out of 5
following a purchase from 24/12/2022
One canteen does not match my order
Translated reviews
N
Nicole B.
Rating: 4 out of 5
following a purchase from 08/12/2022
Delivery times were respected, well packaged, perfect. A bit surprised that the appearance of the bottle does not quite match the photo on the internet which looks like a textured surface.
Translated reviews
C
ch. H.
Rating: 4 out of 5
following a purchase from 05/12/2022
It is quite easy to connect to the shopping site even if you are not comfortable with computers like me. My granddaughter had spotted this site and sent me the link. I found what she wanted quite easily and received the package three days later, well packaged. Christmas gift ready to be placed under the tree!
Translated reviews
O
OLIVIER P.
Rating: 1 out of 5
following a purchase from 17/12/2022
We still have not received our order from 11/12/2022 even though we were told it has been shipped.
Translated reviews
M
Marie G.
Rating: 1 out of 5
following a purchase from 27/11/2022
I received the wrong bottle in my order. The customer service is responsive but I ordered it last Monday, the return procedure is pending and I have to place a new order to get a new bottle because they do not do exchanges. I hope the procedure will speed up.
Translated reviews
P
Patricia
Rating: 1 out of 5
following a purchase from 03/11/2022
I bought a lunch box from Les Artistes because it is a French brand and it shows its commitment to a more sustainable planet. But it turns out that this product is Made in PRC, namely People's Republic of China. I expect a French brand to clearly state where it manufactures its products and that its communication is consistent with its actions by owning its choices.
Translated reviews
M
Mathieu H.
Rating: 1 out of 5
following a purchase from 18/09/2022
There is no option to cancel an order on the site. And the complaint sent requesting cancellation has not been taken into account.
Translated reviews
K
Karinne C.
Rating: 1 out of 5
following a purchase from 22/09/2022
The item is not the one. I made a complaint.
Translated reviews
A
Al A.
Rating: 1 out of 5
following a purchase from 15/09/2022
Impression of the defective bottle. Complaint made for an exchange and no response from customer service!
Translated reviews
M
michel R.
Rating: 4 out of 5
following a purchase from 06/09/2022
Very satisfactory product. Delivery problem with Chronopost, deadlines not respected, made me lose a day waiting for them. More and more problems with Chronopost.
Translated reviews
B
BOISROULOU
Rating: 4 out of 5
following a purchase from 08/09/2022
Too bad there is no explanation regarding the cap. Its functionalities?
Translated reviews
D
Delphine V.
Rating: 2 out of 5
following a purchase from 31/08/2022
Very very disappointed with customer service! I wrote on June 24 because my country, Switzerland, did not exist. I received a response a month later (!) to tell me that I should use Sweden, so Sweden... uh no, I live in Switzerland, so Switzerland! And then I wait again for them to tell me to wait for them to correct it, and tonight, zero response...
Translated reviews
N
Nathalie C.
Rating: 1 out of 5
following a purchase from 29/08/2022
I bought 2 cans of this brand a few months ago. One cap started leaking shortly after my purchase. I sent 2 emails that went unanswered!!!! So I ordered a cap on the site. This is starting to get expensive for the mug considering it is not old!!!!!
Translated reviews
H
Hélène
Rating: 4 out of 5
following a purchase from 06/08/2022
I already knew your products, having already a 500ML bottle for which I wanted to change the cap. I am very satisfied. I just regret the amount of waste due to packaging. Do you think you can reduce the size of the box?
Translated reviews
G
Gregory P.
Rating: 1 out of 5
following a purchase from 03/08/2022
The outside of the bottle got damaged very quickly, after 2 days, without any particular use. I immediately sent an email to customer service with a photo attached. No response, radio silence. I am really disappointed.
Translated reviews
T
Thibaut
Rating: 4 out of 5
following a purchase from 22/07/2022
The product was this time the right size. It's a shame not to offer delivery to pickup points to reduce shipping costs. Finally, the dimensions of the bottle are mentioned when choosing a replacement cap. Overall happy with the experience.
Translated reviews
R
Rémi C.
Rating: 1 out of 5
following a purchase from 04/07/2022
I still haven't received my package.
Translated reviews
C
Clémence P.
Rating: 1 out of 5
following a purchase from 18/07/2022
I never received the package and the customer service remains silent when I ask them to refund me. I love their products but I will not order from you again.
Translated reviews
A
Arthurios
Rating: 4 out of 5
following a purchase from 17/07/2022
Very nice quality item, the bottle keeps things cool as indicated. I haven't tried it with hot liquids yet but I think it will work as indicated. I noticed that the bottle leaks at the cap when it is lying down, I don't know if this is normal but it can be annoying if it spills in a bag or elsewhere. That's why I don't give it the best rating.
Translated reviews
R
Roger
Rating: 4 out of 5
following a purchase from 28/06/2022
Unless I'm mistaken, the option to have delivery to a pickup point is missing.
Translated reviews
G
Gutfreund G.
Rating: 2 out of 5
following a purchase from 21/06/2022
I still haven't received a response from customer service.
Translated reviews
P
Pascal
Rating: 2 out of 5
following a purchase from 02/06/2022
Nothing to complain about the products. But no precision on the accessories, hence a bad order and the customer service is not very responsive and even non-existent.
Translated reviews
J
Justin J.
Rating: 2 out of 5
following a purchase from 04/04/2022
I am very satisfied with the products but not at all with the customer service, very haughty responses and not at all listening to the customer. Moreover, we returned a product ordered due to an error on the site, we reordered directly with the correction but still no refund despite the proof of return a month ago.... They probably earn too much to care about their customers... Very disappointing as it does not make me want to recommend the brand.
Translated reviews
C
Cecile
Rating: 4 out of 5
following a purchase from 07/05/2022
Beautiful object faithful to the model but no order tracking. Even after 2 emails sent to which no one replied. I regret the lack of consideration for the customer.
Translated reviews
C
client(e)
Rating: 4 out of 5
following a purchase from 09/04/2022
Tighten the lid well to avoid leaks when shaking, otherwise unlike the old systems the "straw" is thicker in the mouth, you either like it or not... Overall satisfied like the old ones.
Translated reviews
J
Jojones
Rating: 4 out of 5
following a purchase from 02/04/2022
Delivered on time and the bottle is clearly solid and well made but the photo of the tracksuit is not faithful to the result. It's a shame there aren't several with real situational setups because I was disappointed by the print that smudged in places. It literally seems poorly printed. I still give 4 stars because it's a good value for money.
Translated reviews
A
Aganaëlle L.
Rating: 4 out of 5
following a purchase from 26/02/2022
Practical and efficient.
Translated reviews
L
Ludmilla
Rating: 4 out of 5
following a purchase from 05/02/2022
Good idea, nice design, responsive customer service, a downside, a bit too wide for the car cup holder. We'll see over time for durability.
Translated reviews
J
Julien
Rating: 4 out of 5
following a purchase from 07/01/2022
Very modern and nice design and really practical. Good idea to replace all these plastic bottles with durable bottles.
Translated reviews
A
Aurelien V.
Rating: 2 out of 5
following a purchase from 07/01/2022
I wanted to change the size of the bottle but I have been waiting for 10 days for the validation of my return request by the team...
Translated reviews
J
john V.
Rating: 1 out of 5
following a purchase from 05/01/2022
Product purchased at a pharmacy with supposedly a quality guarantee. The paint on the bottle chipped within 2 weeks of use. This bottle is real junk. I do not recommend
Translated reviews
A
Antoine
Rating: 1 out of 5
following a purchase from 31/12/2021
Leaking product. Non-existent customer service Avoid!
Translated reviews
P
Phœbé T.
Rating: 2 out of 5
following a purchase from 31/12/2021
The thermoses are great and work very well, however the return process for packages is long before confirmation for return and you have to do a Colissimo to make the return so pay an extra..
Translated reviews
E
elodie
Rating: 1 out of 5
following a purchase from 22/12/2021
One of the 2 products delivered is not the model ordered. However, it was for gifts for children. I was told that humans make mistakes. No commercial gesture in return. Proposal to return the product, in exchange for the right one.. My mistake was ordering these products. I will not reorder and will not buy from 'the artists of Paris' again
Translated reviews
We use cookies for audience measurement and improving user experience.
English 