The online store "LES ARTISTES PARIS" is celebrated for its beautiful and high-quality products, particularly water bottles that effectively keep drinks cool for extended periods. Customers consistently highlight the aesthetic appeal and practical design of these items, with many noting their satisfaction with the vibrant colors and sturdy construction. The ordering and shipping processes are described as efficient, with fast delivery times reported even for international orders like those to Germany.
Fast delivery. I know the insulated bottle and appreciate its quality. I bought it this time as a gift. As for the charcoal stick: to be tested. However, the site advertised a tea filter as a gift with the purchase of a bottle. And it was not in the package.
Translated reviews
S
S B.
Rating: 1 out of 5
following a purchase from 24/12/2022
One canteen does not match my order
Translated reviews
O
OLIVIER P.
Rating: 1 out of 5
following a purchase from 17/12/2022
We still have not received our order from 11/12/2022 even though we were told it has been shipped.
Translated reviews
M
Marie G.
Rating: 1 out of 5
following a purchase from 27/11/2022
I received the wrong bottle in my order. The customer service is responsive but I ordered it last Monday, the return procedure is pending and I have to place a new order to get a new bottle because they do not do exchanges. I hope the procedure will speed up.
Translated reviews
P
Patricia
Rating: 1 out of 5
following a purchase from 03/11/2022
I bought a lunch box from Les Artistes because it is a French brand and it shows its commitment to a more sustainable planet. But it turns out that this product is Made in PRC, namely People's Republic of China. I expect a French brand to clearly state where it manufactures its products and that its communication is consistent with its actions by owning its choices.
Translated reviews
M
Mathieu H.
Rating: 1 out of 5
following a purchase from 18/09/2022
There is no option to cancel an order on the site. And the complaint sent requesting cancellation has not been taken into account.
Translated reviews
K
Karinne C.
Rating: 1 out of 5
following a purchase from 22/09/2022
The item is not the one. I made a complaint.
Translated reviews
J
Jésahel S.
Rating: 3 out of 5
following a purchase from 07/09/2022
Too bad Intersport Villeurbanne was not referenced on your site as a retailer, I would have saved €5.50 on shipping costs.
Translated reviews
A
Al A.
Rating: 1 out of 5
following a purchase from 15/09/2022
Impression of the defective bottle. Complaint made for an exchange and no response from customer service!
Translated reviews
N
Nathalie C.
Rating: 1 out of 5
following a purchase from 29/08/2022
I bought 2 cans of this brand a few months ago. One cap started leaking shortly after my purchase. I sent 2 emails that went unanswered!!!! So I ordered a cap on the site. This is starting to get expensive for the mug considering it is not old!!!!!
Translated reviews
G
Gregory P.
Rating: 1 out of 5
following a purchase from 03/08/2022
The outside of the bottle got damaged very quickly, after 2 days, without any particular use. I immediately sent an email to customer service with a photo attached. No response, radio silence. I am really disappointed.
Translated reviews
R
Rémi C.
Rating: 1 out of 5
following a purchase from 04/07/2022
I still haven't received my package.
Translated reviews
C
Clémence P.
Rating: 1 out of 5
following a purchase from 18/07/2022
I never received the package and the customer service remains silent when I ask them to refund me. I love their products but I will not order from you again.
Translated reviews
T
Thomas L.
Rating: 3 out of 5
following a purchase from 30/06/2022
Half satisfied with my purchase, it's not the first time I've ordered from the artists (4th time). One of the bottles is very good but the other has defects... For now a week and a half, I've been trying to contact customer service and it's impossible to reach them, 0 response... Customer service needs to be reviewed.
Translated reviews
N
Nathalie F.
Rating: 3 out of 5
following a purchase from 29/05/2022
Very good product, great temperature retention. However, a bad note for the plastic cap which is too fragile for daily use. It does not withstand the shock in my daughter's backpack! The separately sold stainless steel cap seems to fit better.
Translated reviews
E
Eric
Rating: 3 out of 5
following a purchase from 12/05/2022
The product is good and this is the 2nd can I buy. I ordered, in addition to a can, 2 caps with straws, especially to replace the damaged one from my other can. But in the received package, the 2 caps did not come with their straw. I sent a message to Les Artistes Paris, but unfortunately no response, and no possible contact! Very disappointed with this lack of customer service!
Translated reviews
J
john V.
Rating: 1 out of 5
following a purchase from 05/01/2022
Product purchased at a pharmacy with supposedly a quality guarantee. The paint on the bottle chipped within 2 weeks of use. This bottle is real junk. I do not recommend
Translated reviews
A
Antoine
Rating: 1 out of 5
following a purchase from 31/12/2021
Leaking product. Non-existent customer service Avoid!
Translated reviews
E
elodie
Rating: 1 out of 5
following a purchase from 22/12/2021
One of the 2 products delivered is not the model ordered. However, it was for gifts for children. I was told that humans make mistakes. No commercial gesture in return. Proposal to return the product, in exchange for the right one.. My mistake was ordering these products. I will not reorder and will not buy from 'the artists of Paris' again
Translated reviews
C
Catherine L.
Rating: 1 out of 5
following a purchase from 16/12/2021
Package never received!!! €60
Translated reviews
B
Bouvier N.
Rating: 1 out of 5
following a purchase from 16/12/2021
2 products ordered. 2 products with defects. No response from customer service. Given the price, avoid
Translated reviews
F
Floriane F.
Rating: 1 out of 5
following a purchase from 16/12/2021
The bottle leaks
Translated reviews
We use cookies for audience measurement and improving user experience.
English 