Customer reviews of LES ARTISTES PARIS

I ordered a cap because I lost the small red seal and it is no longer airtight. No issues with the order site and delivery. However, I find it unfortunate to have to order a cap for €11 (€6.50 + €4.50 shipping) for a simple seal. In the comments, I read that I was not the only one in this situation. Perhaps it would be wise to add this (expensive) spare part to the catalog!

I bought the first models of cans whose system was much more ergonomic and simple. The glossy screen printing disappointed me. Again, the quality is much lower.

The package was sent to the wrong address, no solution was proposed. I do not recommend.

Bottle too heavy and bulky, return at our expense, I will no longer recommend on your site

Hello, the cap is leaking... it seems that a gasket is missing.... I had to recover the gasket from my old cap... and with the gasket, it will be fine.

The delivery went great. Unfortunately, the bottle has dents and chips. I ordered a new bottle.

I have not received any goods until today.

I am not happy at all I still have not recovered my package which was delivered to Grenoble while I live in Thonon-les-Bains

I had a problem with a defective cap. They sent me another one that works. Great bottle.

I was missing a small bottle and I wanted to make a change as soon as I placed the order and they didn't let me anymore

i was very satisfied with the product that i bought at the bigging, but i m not satisfied with the spare part that i just received. i think it is problematic

Not enough description about the products. My purchase will not be used because the return or refund is not interesting. I will not renew the experience, I am very disappointed

Unfortunately, the item arrived damaged!

Very good experience and top-notch customer service!! The only downside is that the bottle opener on one of the cans was not rigid and wobbles. This really bothered me. After exchanging with customer service, I was just given a code for free shipping to reorder a can cap since it is not defective for you. But I am very satisfied with the products!! Very good exchange with customer service, which is very professional.

I am still waiting my order since 10th January

Order received too late

Very satisfied

Maybe you could replace the plastic straw with a metal straw to maximize the reduction of plastic use since it is in contact with boiling liquid

The return site 'loops' on the same message without being able to know if your message has been sent correctly. Impossible to reach a human for a delivery issue, it smells like AI and chatbot.

Very satisfied with the products, too bad that out of 3 cups 2 packages are torn (to make a gift, it looks bad) I still recommend it.

I bought a water bottle at Intersport with a defective cap. I was able to replace it thanks to the online sale.

Very poor customer service. I made a mistake when placing my order. I immediately contacted the site's customer service to ask to modify it. I never received a response, whether positive or negative. I then requested a return of the item and it has been 24 hours since my return request has been 'pending confirmation'. So I can do nothing but wait... We contact customer service which never responds to us

A bit disappointed because I ordered a red snoppy tea filter and received a simple black one

Really shocking, I wrote several messages via the form on their site, I have had NO reaction from them. I have an insulated bottle whose lid is no longer watertight after a few uses, I just wanted to inquire about a spare part. Zero customer service, it's pathetic.

Meets what I ordered

I love the shape and compact size of this bottle which makes it easy to carry everywhere, the color is great, the insulating layer keeps my tea warm throughout the day. Super product!

Hello, I only received one cap in my order when I ordered 3. I am waiting for a response from customer service following my complaint. Best regards,

I still have not been delivered ...

First order directly on this site, I ordered a thermos bottle with a tattoo design and received something else.

The water bottle is great, it keeps cold as well as hot. Its downside is that you can't lay it down without the risk of leaking... too bad! So be careful to keep it upright.

Package arrived quickly once the order was placed. The invoice was also sent without needing to ask for it.

Order not compliant, no response to my emails, I am still waiting for a bottle that was not in the package, unacceptable.

Unfortunately, my order of two cans has not yet arrived. I hope it will be delivered soon.

I bought bottles from Les Artistes Paris just under a year ago, and after less than two years of use, the plastic caps are already leaking. When I contacted their customer service, I was told that the wear was probably due to misuse, despite the 2-year warranty mentioned on the label. Instead of honoring their commitment, they offered me to buy caps again! Now, I noticed they have switched to steel caps. Strange coincidence, isn't it? Maybe they finally understood that their plastic caps don't hold up, but it's still an attempt to avoid addressing the real quality issue. Personally, I will recycle my bottles into vases, as they like to show on their social media. After all, their products are worth no more than that! I will never spend another cent on this so-called French brand, which, in reality, reflects no French quality and has its products made in Asia. If you are looking for durable and reliable products, run away from this brand.

Great choice of colors, several categories of products, perfect for making your choice. Fast delivery (small downside on the packaging of the package, I received a huge box for a very small water bottle, not cool in terms of cardboard savings) Very satisfied with my canteen that keeps both hot and cold well, no leaks detected, very practical I love it! However, the paint is fragile, it comes off at the slightest bump :/

I wanted to buy a new water bottle to stop using disposable containers. I am satisfied because my drink stays cold or hot for a very long time. Good temperature retention.

Unfortunately, the two thermos bottles I just bought do not close properly. I found myself twice with a hot drink in my handbag. Which is really not pleasant.

The coffee in the water bottle only lasts 4 hours. Too bad but the straw system is practical.

The printing is very poorly done at the top and bottom of my can. The pull tab is loose. The shoulder bag that "fits bottles and cans" according to the website. Yet on the label, it only says it fits bottles and it's quite difficult to fit the can inside.

I usually order cans. Very practical. I wanted to change and bought a mug. A bit disappointed. Not very practical. Either it doesn't pour, or it pours too much.