The online store "LES ARTISTES PARIS" is celebrated for its beautiful and high-quality products, particularly water bottles that effectively keep drinks cool for extended periods. Customers consistently highlight the aesthetic appeal and practical design of these items, with many noting their satisfaction with the vibrant colors and sturdy construction. The ordering and shipping processes are described as efficient, with fast delivery times reported even for international orders like those to Germany.
A stopper did not allow for sealing, fortunately we were able to swap the two. On the other hand, misleading advertising regarding the origin of manufacture, made in China like all these products that I could have ultimately bought elsewhere and cheaper. Moreover, some of your sellers (in Lyon and Dijon) claim French manufacturing or pretend not to know. So it's a scam and I will make it known.
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CINZIA N.
Rating: 2 out of 5
following a purchase from 19/01/2026
I love your bottles in general but in the new models the cap has changed, it doesn't close well... impossible to give it to children... it's a shame!
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Evangelia B.
Rating: 2 out of 5
following a purchase from 10/01/2026
The bottle received blows
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kopp57
Rating: 2 out of 5
following a purchase from 08/11/2025
I received a notice that I would have been delivered, but I haven't received anything!!!! Can you check where the error might be? Thank you Kopp Jean-Luc
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Response from LES ARTISTES PARIS
Hello Sir,
We were able to resolve this delivery incident together and finally locate this package! Our delivery service provider has been notified.
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David
Rating: 2 out of 5
following a purchase from 02/10/2025
The neck is not practical
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Marc
Rating: 2 out of 5
following a purchase from 11/05/2025
Hello, I ordered a bottle based on the photos on your site showing a rubber cap with spikes... I received an aluminum cap with a small clock inside...!!!
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Lylou
Rating: 2 out of 5
following a purchase from 17/04/2025
The delivery is as expensive as the product I ordered, it's outrageous
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Chloë
Rating: 2 out of 5
following a purchase from 23/03/2025
I bought a water bottle that I gifted. The bottle leaks. We sent a message to customer service and we have no response. Very disappointed!!
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Claire C.
Rating: 2 out of 5
following a purchase from 10/12/2024
I ordered 2 insulated mugs that I received well. They are very beautiful and conform to what I ordered. That said, after the first wash, the paint on one of them got damaged. The color ran and started to disappear in some places. It's really a shame especially since I haven't used it yet!
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Xavier
Rating: 2 out of 5
following a purchase from 03/03/2024
I ordered a cap on 4-03, I'm still waiting to be delivered, no update message on my order.
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Rosalie Z.
Rating: 2 out of 5
following a purchase from 06/01/2024
The grip caps of 2 of the 3 bottles purchased about 2 or 3 years ago are leaking. The 3rd will probably follow the same path, so I am ordering 3 other 100% stainless steel caps to continue using the bottles. I hope the new ones will last longer. Note that the bottles do not keep drinks hot for the announced 12 hours. Otherwise, they are beautiful, the narrow neck allows drinking from the bottle, and I really appreciate your environmental commitment.
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solange L.
Rating: 2 out of 5
following a purchase from 17/09/2023
The received bottle is very pretty and my son likes it a lot, I am just disappointed with its origin. I came to the site 'Les artistes de Paris' looking for 'French bottles' and upon receipt, despite the tricolor flag on the kraft label, it is indicated in small 'made in RPC'. Really a shame when trying to be mindful of consumption. I will not order again. Too bad.
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client
Rating: 2 out of 5
following a purchase from 01/09/2023
The can is very beautiful but it leaks at the cap level so disappointed
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fany
Rating: 2 out of 5
following a purchase from 09/07/2023
I bought an insulated bottle with strawberry patterns. The shipping was relatively fast, the product seems to be of good quality but has several printing defects. An email was sent to customer service to request a refund and the return of a correct product 2 days ago... I am waiting for their response.
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Alexandra A.
Rating: 2 out of 5
following a purchase from 22/06/2023
The finishes of the designs are not nice at all
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MJ
Rating: 2 out of 5
following a purchase from 20/03/2023
Very satisfied with the delivery and packaging of the new products. But after one day of using the bottle and the lunch box that I had placed in my bag side by side, I see that the bottle is scratched due to the friction of the metal lid of the lunch box... the paint has come off!
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Adeline
Rating: 2 out of 5
following a purchase from 06/02/2023
I am a bit disappointed with the quality. Quite a few small defects in the paint and a small dent on the cup.
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Delphine V.
Rating: 2 out of 5
following a purchase from 31/08/2022
Very very disappointed with customer service! I wrote on June 24 because my country, Switzerland, did not exist. I received a response a month later (!) to tell me that I should use Sweden, so Sweden... uh no, I live in Switzerland, so Switzerland! And then I wait again for them to tell me to wait for them to correct it, and tonight, zero response...
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Gutfreund G.
Rating: 2 out of 5
following a purchase from 21/06/2022
I still haven't received a response from customer service.
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Pascal
Rating: 2 out of 5
following a purchase from 02/06/2022
Nothing to complain about the products. But no precision on the accessories, hence a bad order and the customer service is not very responsive and even non-existent.
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Justin J.
Rating: 2 out of 5
following a purchase from 04/04/2022
I am very satisfied with the products but not at all with the customer service, very haughty responses and not at all listening to the customer. Moreover, we returned a product ordered due to an error on the site, we reordered directly with the correction but still no refund despite the proof of return a month ago.... They probably earn too much to care about their customers... Very disappointing as it does not make me want to recommend the brand.
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Aurelien V.
Rating: 2 out of 5
following a purchase from 07/01/2022
I wanted to change the size of the bottle but I have been waiting for 10 days for the validation of my return request by the team...
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Phœbé T.
Rating: 2 out of 5
following a purchase from 31/12/2021
The thermoses are great and work very well, however the return process for packages is long before confirmation for return and you have to do a Colissimo to make the return so pay an extra..
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