Customer reviews of Les Bénédictines de Chantelle

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 377 published reviews
5 2 217 93% 4 133 6% 3 17 1% 2 2 0% 1 8 0%

Summary of reviews

The store consistently delivers products of very good quality, with customers praising both the fragrances and the care taken in packaging. Shipping is fast and reliable, with many mentions of on-time delivery, careful packaging, and even thoughtful extras like welcome gifts. Customers repeatedly highlight pleasant, effective items such as face creams, serums, hand creams, and lavender cologne water, noting tangible benefits and a satisfying shopping experience. The overall impression is one of lasting trust and positive, repeat-ready service.

Reviews 1, 2, 3 and 4 stars

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P
Paulette D.
Rating: 4 out of 5
following a purchase from 21/11/2024
well
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Catherine D.
Rating: 4 out of 5
following a purchase from 01/12/2024
user-friendly site
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Muriel D.
Rating: 4 out of 5
following a purchase from 29/10/2024
The site is easy to use, and the presentation of the products pleasant.
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Marie-Claude H.
Rating: 4 out of 5
following a purchase from 26/09/2024
Thank you for all the good products you sent me.
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Marie-Christine B.
Rating: 4 out of 5
following a purchase from 14/09/2024
Very fast delivery
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Franz S.
Rating: 4 out of 5
following a purchase from 14/09/2024
Very good as usual
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Michel Andre P.
Rating: 4 out of 5
following a purchase from 01/09/2024
XXXX
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Marcelle M.
Rating: 4 out of 5
following a purchase from 21/08/2024
I appreciated the welcome gift.
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Martine F.
Rating: 4 out of 5
following a purchase from 15/07/2024
Day cream and night cream very good...just a little problem when I ordered, I couldn't remove the gift wrapping, so I paid a little more with wrapped jars, even though it was for me...
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Jean G.
Rating: 4 out of 5
following a purchase from 08/07/2024
Insufficient packaging for jarred products
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Marie Cecile P.
Rating: 4 out of 5
following a purchase from 05/07/2024
Very clear. Order received quickly
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Elisabeth G.
Rating: 4 out of 5
following a purchase from 16/06/2024
Easy navigation between sections. Easy to buy.
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Joop V.
Rating: 4 out of 5
following a purchase from 24/05/2024
in accordance with the given text
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Colette V.
Rating: 4 out of 5
following a purchase from 08/05/2024
excellent packaging fast delivery perfect
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Etienne D.
Rating: 4 out of 5
following a purchase from 14/05/2024
Very interesting site, excellent product, perfect and fast delivery. Very good service.
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Georges C.
Rating: 4 out of 5
following a purchase from 10/05/2024
Good,
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Muriel D.
Rating: 4 out of 5
following a purchase from 13/04/2024
The site is clear and easy to use.
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Robert P.
Rating: 4 out of 5
following a purchase from 08/04/2024
Too bad you still can't use your loyalty points online.
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Hélène B.
Rating: 4 out of 5
following a purchase from 02/04/2024
Easy-to-use site. Another point: the catalog sent out by post for the 70th anniversary is refined and well presented. The format is reminiscent of a sketchbook. Very tasteful and striking. A job well done!
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Martine V.
Rating: 4 out of 5
following a purchase from 13/03/2024
easy to use, smooth delivery.
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Sylvie L.
Rating: 4 out of 5
following a purchase from 26/02/2024
very well done, the site is clear, well documented and warm.
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Tiziana R.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very fast turnaround time from order to receipt of parcel.
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Robert P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Excellent products, correct delivery. It's a pity that you can't use the discount points online (it's not the first time I've made this remark, but nothing's changed).
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Josiane P.
Rating: 4 out of 5
following a purchase from 20/01/2024
Good, but the products are effective but expensive...
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Nathalie B.
Rating: 4 out of 5
following a purchase from 27/11/2023
I am very satisfied with this first order. The products are of high quality and I even received a small bottle of body lotion as a gift, which I really appreciate. And the delivery was well prepared and fast. THANK YOU
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Isabelle F.
Rating: 1 out of 5
following a purchase from 10/12/2023
Very good
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Odette N.
Rating: 4 out of 5
following a purchase from 08/12/2023
I order regularly from the Benedictines and appreciate the natural composition of their products.
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Brigitte P.
Rating: 4 out of 5
following a purchase from 04/01/2024
Satisfactory order RAS
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Charline P.
Rating: 4 out of 5
following a purchase from 28/12/2023
well
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Ch. D.
Rating: 4 out of 5
following a purchase from 15/08/2023
As always, it's a bit hard to find your way around these sites, which go off in all directions... but that's the law of hypertext, and your site isn't too confusing. As for orders, it's a bit early to assess products that haven't yet been consumed (or hardly at all).
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Danielle H.
Rating: 4 out of 5
following a purchase from 14/07/2023
I'm glad she's now offering a few groceries.
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Ch D.
Rating: 3 out of 5
following a purchase from 07/08/2023
Products and speed: TB Disappointed by the packaging: one in polycarbonate instead of glass. The second in plastic. Cardboard overwrapping very large in relation to the contents of the shipment.
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Bernadette S.
Rating: 3 out of 5
following a purchase from 03/07/2023
It was to offer, unfortunately the boxes of each lotion were deformed because the bottles are higher than the box... Not serious...
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Colette V.
Rating: 4 out of 5
following a purchase from 08/07/2023
Perfect speed packaging quality
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Martin H.
Rating: 4 out of 5
following a purchase from 23/07/2023
Whilst we are pleased to receive these items, we are disappointed that you no longer appear to supply the lavender fragrance in shower gel or in the larger soap which were our favourites!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
Good, but for several years I have accumulated 219 loyalty points and I can't figure out how to use them.
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Response from Les Bénédictines de Chantelle
Hello Madam, first of all, thank you for your loyalty revealed in this number of points! The loyalty program is explained on this page of the website: https://boutique.benedictines-chantelle.com/fr/content/31-faq-questions-frequentes . Someone will get in touch with you. In general, don't hesitate to call us if you encounter any difficulties!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2023
Well, I'm satisfied.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/02/2023
Good response from the sales department despite the failure of the Chronopost delivery service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/01/2023
I think these are very good products. Enjoy, and give a review later.
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