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Rating: 4 out of 5
easy access to the site; very satisfied with your products. delivery by colissimo a little long.
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Customer reviews of Les Bénédictines de Chantelle
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 357 published reviews
Summary of reviews
The store consistently delivers top-notch product quality, with customers repeatedly citing effective, pleasant-to-use items and fragrances, including reliable performance and long-standing satisfaction with familiar products. Packaging and delivery are praised for being careful, fast, and reliable, with many orders arriving on time, well protected, and sometimes accompanied by a small gift. Online shopping experience is described as easy to navigate, with efficient order processing and repeat satisfaction across multiple orders, and customers express appreciation for responsive support and the ability to reorder familiar, trusted products. Overall, the reviews highlight dependable quality, swift and careful delivery, and a smooth, pleasant purchasing process.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
I'm a loyal customer who switched easily from paper to digital. It seems to me that your basket is missing a few masculine products: deodorant, beard soap...
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Rating: 4 out of 5
I am satisfied with the order received and will now be able to use the products and appreciate their benefits.
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Rating: 4 out of 5
Very satisfied with Benedictine products, which I have been using for many decades. I don't give 5 stars because of the website which is not always very logical for a customer.
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Rating: 3 out of 5
I had a delivery problem with the Post Office: I received an SMS message saying that the delivery had been made, but I couldn't find the parcel in my letterbox. I had to alert the post office and fill in a claim form. Later that day, I discovered that the parcel had finally been delivered. I realized that the driver had probably flashed the parcel as he was leaving the lorry when he started his round, so his text message had gone off before he'd dropped off the parcel. I find this very disturbing and have wasted time trying to "find" my parcel. The Post Office should be warned, as I was, not to notify customers until the parcel has been physically deposited in the box.
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Rating: 3 out of 5
I am satisfied with my order as usual but I regret that there is no loyalty sheet to stick the points.
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Rating: 4 out of 5
I am very satisfied with my order but I prefer to go to your store of course in this wonderful site!
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Rating: 4 out of 5
Delay a bit long
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Rating: 4 out of 5
easy to order. On-time delivery
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Rating: 1 out of 5
Wrong
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Rating: 4 out of 5
Precise presentation to help you make the right choice
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Rating: 4 out of 5
well
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Rating: 4 out of 5
I had trouble ordering with my second order.
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Rating: 4 out of 5
Very good, good products, on time, strong packaging. But a little surprise gift would also be nice upon receipt.
Loyalty points difficult to use with online ordering, to be reviewed.
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Loyalty points difficult to use with online ordering, to be reviewed.
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Rating: 4 out of 5
Delivery is very fast. The site is very simple to navigate. But I don't receive the exact gift bags I order.
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Rating: 4 out of 5
pleasant telephone reception, order arrived quickly, thanks for the gift
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Rating: 4 out of 5
Easy purchase
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Rating: 4 out of 5
Some products are a bit expensive...but well packaged, ..nice catalog
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Rating: 4 out of 5
No problem with the use of the site.
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Rating: 4 out of 5
very satisfied
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Rating: 4 out of 5
no problem
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Rating: 4 out of 5
almost perfect! there was a discount on shipping and that was good because otherwise shipping costs are very (too!) high.
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Rating: 4 out of 5
Good discovery thanks to the radio. pleasant products .
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Rating: 4 out of 5
Very well presented site. A little tedious ordering small soaps. But for the rest very practical
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Rating: 4 out of 5
Serious site and good products: I order regularly
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Rating: 4 out of 5
Easy navigation, consultation of past orders possible, simple and explicit product descriptions, easy ordering and quick payment.
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Rating: 3 out of 5
I used to buy this product in 250ml bottles at the Anduze monastery at almost half the price.
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Rating: 4 out of 5
Pleasant, fluid site
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Rating: 4 out of 5
we are well served.
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Rating: 4 out of 5
Soaps that smell good even in the shipping box. I will definitely recommend them!
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Rating: 4 out of 5
Excellent products....just wish they weren't packed for delivery in those bulky, polluting foam plastic shavings.
Thank you so much!
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Thank you so much!
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Rating: 4 out of 5
Satisfied with your products, especially the day cream. Fast delivery. Thank you very much.
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Rating: 3 out of 5
the large bag of custard was torn open in the parcel and smelled of the letter carrier's car
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Rating: 4 out of 5
very satisfied with my order which I received quickly. large choice of products
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Rating: 4 out of 5
Easy to use, I quickly found the product I was looking for. It's a product I treasure, as it was the one used by my grandmother, and the products and scents of our childhood are precious. Thank you so much!
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Rating: 4 out of 5
Your site changed my shipping address in Australia to Francoise's address in Givry, France; this is annoying. I ordered online; thank you very much.
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Rating: 3 out of 5
The day cream does not suit me ... dries too quickly and therefore makes my face dry too and an unpleasant impression The deodorant seems ineffective ... Sorry
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