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M
Rating: 4 out of 5
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Customer reviews of Les Bénédictines de Chantelle
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 377 published reviews
Summary of reviews
The store consistently delivers products of very good quality, with customers praising both the fragrances and the care taken in packaging. Shipping is fast and reliable, with many mentions of on-time delivery, careful packaging, and even thoughtful extras like welcome gifts. Customers repeatedly highlight pleasant, effective items such as face creams, serums, hand creams, and lavender cologne water, noting tangible benefits and a satisfying shopping experience. The overall impression is one of lasting trust and positive, repeat-ready service.
Reviews 1, 2 and 4 stars
Reset filtersM
Rating: 4 out of 5
I appreciated the welcome gift.
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M
Rating: 4 out of 5
Day cream and night cream very good...just a little problem when I ordered, I couldn't remove the gift wrapping, so I paid a little more with wrapped jars, even though it was for me...
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J
Rating: 4 out of 5
Insufficient packaging for jarred products
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M
Rating: 4 out of 5
Very clear. Order received quickly
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E
Rating: 4 out of 5
Easy navigation between sections. Easy to buy.
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J
Rating: 4 out of 5
in accordance with the given text
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C
Rating: 4 out of 5
excellent packaging fast delivery perfect
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E
Rating: 4 out of 5
Very interesting site, excellent product, perfect and fast delivery. Very good service.
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G
Rating: 4 out of 5
Good,
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M
Rating: 4 out of 5
The site is clear and easy to use.
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R
Rating: 4 out of 5
Too bad you still can't use your loyalty points online.
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H
Rating: 4 out of 5
Easy-to-use site. Another point: the catalog sent out by post for the 70th anniversary is refined and well presented. The format is reminiscent of a sketchbook. Very tasteful and striking. A job well done!
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M
Rating: 4 out of 5
easy to use, smooth delivery.
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S
Rating: 4 out of 5
very well done, the site is clear, well documented and warm.
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T
Rating: 4 out of 5
Very fast turnaround time from order to receipt of parcel.
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R
Rating: 4 out of 5
Excellent products, correct delivery. It's a pity that you can't use the discount points online (it's not the first time I've made this remark, but nothing's changed).
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J
Rating: 4 out of 5
Good, but the products are effective but expensive...
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N
Rating: 4 out of 5
I am very satisfied with this first order. The products are of high quality and I even received a small bottle of body lotion as a gift, which I really appreciate. And the delivery was well prepared and fast. THANK YOU
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I
Rating: 1 out of 5
Very good
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O
Rating: 4 out of 5
I order regularly from the Benedictines and appreciate the natural composition of their products.
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B
Rating: 4 out of 5
Satisfactory order RAS
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C
Rating: 4 out of 5
well
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C
Rating: 4 out of 5
As always, it's a bit hard to find your way around these sites, which go off in all directions... but that's the law of hypertext, and your site isn't too confusing. As for orders, it's a bit early to assess products that haven't yet been consumed (or hardly at all).
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D
Rating: 4 out of 5
I'm glad she's now offering a few groceries.
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C
Rating: 4 out of 5
Perfect speed packaging quality
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M
Rating: 4 out of 5
Whilst we are pleased to receive these items, we are disappointed that you no longer appear to supply the lavender fragrance in shower gel or in the larger soap which were our favourites!
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A
Rating: 4 out of 5
Good, but for several years I have accumulated 219 loyalty points and I can't figure out how to use them.
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Response from Les Bénédictines de Chantelle
Hello Madam, first of all, thank you for your loyalty revealed in this number of points! The loyalty program is explained on this page of the website: https://boutique.benedictines-chantelle.com/fr/content/31-faq-questions-frequentes . Someone will get in touch with you. In general, don't hesitate to call us if you encounter any difficulties!
A
Rating: 4 out of 5
well
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A
Rating: 4 out of 5
Well, I'm satisfied.
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A
Rating: 4 out of 5
I think these are very good products. Enjoy, and give a review later.
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A
Rating: 4 out of 5
Clear website Fast delivery
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A
Rating: 4 out of 5
Easy navigation, products well described but a little expensive, easy ordering and payment, very fast delivery in relay point.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
clear, well-designed site, but I often have trouble logging in with my username, even though it's correct.
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A
Rating: 4 out of 5
Easy to access, but you go for the familiar products, no suggestion to discover something else.
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A
Rating: 4 out of 5
speed, well packaged... during a telephone contact concerning a product, very good reception. for the stamps??? it's complicated, moreover I mislaid quite a few and we don't really know what they correspond to.dommage.
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Response from Les Bénédictines de Chantelle
Hello Dominique, thank you for your feedback. The stamps are points to collect that allow you to unlock different gifts from 15, 30 or 50 points. Don't hesitate to call customer service again, we can send you the loyalty card by email if you don't already have it.
A
Rating: 4 out of 5
not enough detail on the difference between body lotion and body cream
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A
Rating: 4 out of 5
Very easy to order on the site. Order received on time and welcome gift much appreciated. Thank you so much!
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A
Rating: 4 out of 5
Simple navigation
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