Customer reviews of Les Bénédictines de Chantelle

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 377 published reviews
5 2 217 93% 4 133 6% 3 17 1% 2 2 0% 1 8 0%

Summary of reviews

The store consistently delivers products of very good quality, with customers praising both the fragrances and the care taken in packaging. Shipping is fast and reliable, with many mentions of on-time delivery, careful packaging, and even thoughtful extras like welcome gifts. Customers repeatedly highlight pleasant, effective items such as face creams, serums, hand creams, and lavender cologne water, noting tangible benefits and a satisfying shopping experience. The overall impression is one of lasting trust and positive, repeat-ready service.

Reviews 1, 3, 4 and 5 stars

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J
Joëlle C.
Rating: 4 out of 5
following a purchase from 07/09/2026
Very satisfied with the products and the speed of shipping.
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Anne P.
Rating: 5 out of 5
following a purchase from 02/09/2026
Jaime the perfume
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Cleomenes R.
Rating: 5 out of 5
following a purchase from 02/09/2026
Very good products, thank you.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 30/08/2026
the products are of very good quality
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Christine D.
Rating: 5 out of 5
following a purchase from 14/08/2026
Perfect
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Alexandre M.
Rating: 5 out of 5
following a purchase from 28/08/2026
Everything was perfect. Thank you,
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Joelle D.
Rating: 5 out of 5
following a purchase from 26/08/2026
it had been a long time since I last ordered. this order from a few days ago did not disappoint me. still the same delicate scents, and quality products.
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Martine M.
Rating: 5 out of 5
following a purchase from 18/08/2026
I love these products
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Response from Les Bénédictines de Chantelle
Hello Martine,

We warmly thank you for your enthusiastic feedback! It is a great pleasure to know that you love our products. Your satisfaction is our greatest reward.

Best regards,
The boutique team
L
Liliane F.
Rating: 5 out of 5
following a purchase from 18/08/2026
Package received under the specified conditions. Perfect.
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Response from Les Bénédictines de Chantelle
Hello Liliane,

A big thank you for your positive feedback! We are delighted to know that your package arrived in perfect condition and within the announced deadlines. Your satisfaction is our priority and we hope to see you soon in our store.

Best regards,
The team of the Les Bénédictines de Chantelle store
M
Marie-Claude H.
Rating: 4 out of 5
following a purchase from 09/04/2026
Good products
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Response from Les Bénédictines de Chantelle
Hello Marie-Claude,

We sincerely thank you for your positive feedback and are delighted that you like our products. Your satisfaction is our priority and your support encourages us to continue offering the best.

Best regards,
The Benedictine Team
J
Jean C.
Rating: 5 out of 5
following a purchase from 06/08/2026
top
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Response from Les Bénédictines de Chantelle
Hello Jean,

A big thank you for your positive feedback! We are thrilled that you enjoyed your experience with us and we would be delighted to welcome you back very soon.

Best regards,
The shop team
S
Sophie F.
Rating: 5 out of 5
following a purchase from 05/08/2026
Everything went very well. I really appreciate the new serum and the anti-aging day cream!
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Response from Les Bénédictines de Chantelle
Hello Sophie,

We warmly thank you for your positive feedback! We are delighted to learn that you appreciate our products, especially the serum and the anti-aging day cream. Your satisfaction is our greatest reward.

Best regards,
The shop team
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 04/08/2026
Everything is great, delivery, product and welcome gift. Thank you. The hand cream is "miraculous" no more dry skin. All your products are of very good quality.
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Response from Les Bénédictines de Chantelle
Dear Isabelle,

Thank you very much for your positive feedback! We are delighted to hear that our hand cream had a "miraculous" effect and that you appreciate the quality of our products. Your satisfaction is our greatest reward.

Best regards,
The team at the Les Bénédictines de Chantelle shop
C
Christian K.
Rating: 5 out of 5
following a purchase from 26/07/2026
Chantelle lavender cologne water is a must-have in the toiletry bag. Timeless!
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Response from Les Bénédictines de Chantelle
Hello Christian,

A big thank you for your positive feedback! We are delighted to learn that the Chantelle lavender cologne has found its place in your toiletry bag and that you are so satisfied with it. Your appreciation touches us and motivates us to continue offering quality products.

Best regards,
The boutique team
F
Frédérique R.
Rating: 5 out of 5
following a purchase from 30/07/2026
Perfect
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Response from Les Bénédictines de Chantelle
Hello Frédérique,

A big thank you for your positive feedback! We are delighted to know that you found your experience perfect and we would be thrilled to welcome you again to our shop.

Warm regards,
The team at the Les Bénédictines de Chantelle shop
D
Daniel R.
Rating: 5 out of 5
following a purchase from 28/07/2026
I found the wine I was looking for. Bottles well protected for transport. Fast delivery.
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Response from Les Bénédictines de Chantelle
Hello Daniel,

We warmly thank you for your positive feedback! We are delighted to learn that you found the wine you were looking for and that our efforts to ensure a fast and secure delivery met your expectations.

We look forward to seeing you soon in our online store,

The store team
C
Carole B.
Rating: 5 out of 5
following a purchase from 29/07/2026
Satisfied (products, delivery, ...)
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Response from Les Bénédictines de Chantelle
Dear Carole,

We warmly thank you for your positive review. We are delighted to learn that our products and the delivery met your expectations. Your satisfaction is our greatest reward.

Best regards,
The shop team.
J
Jean Jacques C.
Rating: 5 out of 5
following a purchase from 28/07/2026
Paaaarfect!
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Response from Les Bénédictines de Chantelle
Hello Jean Jacques,

We warmly thank you for your positive review! It is a pleasure to know that you found your experience perfect. We would be delighted to welcome you back soon to our store.

Best regards,
The store team
P
Philippe P.
Rating: 5 out of 5
following a purchase from 10/07/2026
I use it regularly it is effective
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Response from Les Bénédictines de Chantelle
Hello Philippe,

We warmly thank you for your positive feedback! We are delighted to learn that our product satisfies you and meets your expectations. Your loyalty touches us and we hope to see you very soon in our online store.

Best regards,
The team of the Les Bénédictines de Chantelle store
M
Marie-Christine L.
Rating: 5 out of 5
following a purchase from 16/07/2026
I am very satisfied with the ordered products. I would have simply preferred a black lid for the night cream and a white or another color for the day cream. At first, I was distractedly taking the black lid for the night.
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Response from Les Bénédictines de Chantelle
Hello Marie-Christine,

We sincerely thank you for your positive feedback and are delighted to learn that you are satisfied with our products. We take your suggestion regarding the lids into account and will study it carefully to improve your experience.

Best regards,
The shop team
M
Marie-Odile S.
Rating: 5 out of 5
following a purchase from 17/07/2026
Delivery time respected, products well packaged
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Response from Les Bénédictines de Chantelle
Hello Marie-Odile,

We warmly thank you for your positive feedback. We are delighted to learn that you were satisfied with the delivery and packaging of our products. Your satisfaction is our greatest reward.

Best regards,
The shop team
J
Jean Louis S.
Rating: 5 out of 5
following a purchase from 17/07/2026
Excellent as always
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Response from Les Bénédictines de Chantelle
Hello Jean Louis,

Thank you for your very positive feedback! It is a real pleasure to know that you are satisfied with our products and our service. Your loyalty deeply touches us.

Best regards,
The boutique team.
D
Dominique I.
Rating: 5 out of 5
following a purchase from 12/07/2026
Products that smell delicious. All very natural and with a little extra that comes from the Abbey of Chantelle. I recommend.
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Response from Les Bénédictines de Chantelle
Hello Dominique,

We sincerely thank you for your flattering review. We are delighted that our products, imbued with the authenticity of the Abbey of Chantelle, please you so much. Your recommendation touches us and we hope to see you again very soon in our online store.

Best regards,
The team of the Les Bénédictines de Chantelle shop
B
Blandine B.
Rating: 5 out of 5
following a purchase from 19/07/2026
very pleasant face cream, the flans are always delicious
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Response from Les Bénédictines de Chantelle
Hello Blandine,

We sincerely thank you for your warm review. We are delighted that our face cream and our flans have satisfied you. Your enthusiasm encourages us to continue offering quality products, and we hope to see you very soon in our shop.

Best regards,
The team of the Benedictines of Chantelle
C
Cedric L.
Rating: 5 out of 5
following a purchase from 08/07/2026
Product shipped on time and very good
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Response from Les Bénédictines de Chantelle
Hello Cedric,

We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the speed of shipping and the quality of our products. Your satisfaction is our greatest reward.

Best regards,
The shop team.
C
Colette L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Fast and efficient
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Response from Les Bénédictines de Chantelle
Hello Colette,

We warmly thank you for your positive feedback. We are delighted to learn that you found our service quick and efficient. Your satisfaction is our priority, and your encouragement motivates us to continue in this direction.

Best regards,
The shop team.
C
Claire K.
Rating: 5 out of 5
following a purchase from 03/07/2026
Carefully packaged coli, arrived quickly, a small gift was added, the products smell very good and are pleasant to use. Superb experience
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Response from Les Bénédictines de Chantelle
Hello Claire,

We sincerely thank you for your warm feedback. We are delighted that your experience met your expectations and that you like our products. Your satisfaction is our greatest reward.

Best regards,
The boutique team
M
Martine D.
Rating: 5 out of 5
following a purchase from 02/07/2026
very well packaged and correct delivery according to the data
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Response from Les Bénédictines de Chantelle
Hello Martine,

We warmly thank you for your positive feedback. We are delighted that you appreciated the packaging and delivery of your order. Your satisfaction is our greatest reward.

Best regards,
The shop team
R
Raymond F.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good
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Response from Les Bénédictines de Chantelle
Hello Raymond,

We warmly thank you for your positive feedback! We are delighted to know that you are satisfied with your experience at Les Bénédictines de Chantelle.

Best regards,
The boutique team
E
Emmanuel B.
Rating: 5 out of 5
following a purchase from 25/06/2026
My childhood memories and the fear of seeing the abbey closed do not reassure me at all. Praying with you!
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Response from Les Bénédictines de Chantelle
Hello Emmanuel,

We warmly thank you for your positive feedback. It is a pleasure to know that the Abbey evokes such beautiful childhood memories for you. We assure you that we will continue to preserve this beautiful tradition. Furthermore, you have nothing to worry about, no closure is to be expected.

Best regards,
The shop team
C
Céline C.
Rating: 5 out of 5
following a purchase from 29/06/2026
Quality products. Easy online ordering. Fast shipping.
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Response from Les Bénédictines de Chantelle
Hello Céline,

We warmly thank you for your positive feedback. We are delighted that our products and our service have satisfied you. Your satisfaction is our greatest reward.

Best regards,
The boutique team.
V
Viviane G.
Rating: 5 out of 5
following a purchase from 25/06/2026
Hello, very good product, the smell of rose is a bit strong for my taste, otherwise nothing to say, the little gift and points on purchases for gifts.
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Response from Les Bénédictines de Chantelle
Hello Viviane,

Thank you very much for your warm feedback! We are delighted that you like our product and that you appreciated the little gift. We hope to see you again soon to discover other fragrances that will charm you.

Best regards,
The boutique team
A
Annie B.
Rating: 5 out of 5
following a purchase from 19/06/2026
Easy to navigate site and fast delivery
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Response from Les Bénédictines de Chantelle
Hello Annie,

We warmly thank you for your positive feedback. We are delighted that you found our site pleasant and that the delivery was fast.

Best regards,
The shop team
K
Kate D.
Rating: 5 out of 5
following a purchase from 15/06/2026
Excellent products.
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Response from Les Bénédictines de Chantelle
Hello Kate,

We warmly thank you for your positive feedback and are delighted that you like our products. Your satisfaction is our greatest reward.

Best regards,
The shop team.
A
Anne-Lise B.
Rating: 5 out of 5
following a purchase from 15/06/2026
Excellent products. Careful packaging. Quality monitored.
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Response from Les Bénédictines de Chantelle
Hello Anne-Lise,

A big thank you for your very positive feedback! We are delighted that our products and the care taken with the packaging met your expectations. We would be thrilled to see you again soon in our shop.

Best regards,
The shop team.
L
Lydie J.
Rating: 5 out of 5
following a purchase from 08/06/2026
2nd order (following the visit to the Fontenay abbey) I am really very satisfied with the quality of the products as well as the seriousness in the preparation of the package and the speed of shipping. See you soon for a next purchase
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Response from Les Bénédictines de Chantelle
Hello Lydie,

We warmly thank you for your very positive feedback! We are delighted that our products and our service have met your expectations. We look forward to seeing you for your next purchase.

Sincerely,
The shop team.
H
Hubert H.
Rating: 5 out of 5
following a purchase from 29/05/2026
Of very good quality, commercial experience, pleasant, I think this will become a habit for body cleaning products
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Response from Les Bénédictines de Chantelle
Hello Hubert,

We sincerely thank you for your positive feedback and your perfect rating. It is a pleasure to know that you appreciate the quality of our products and that your experience with us has been pleasant. We will be happy to welcome you again for your future purchases.

The store team.
J
Jose María L.
Rating: 4 out of 5
following a purchase from 30/05/2026
Very good product. Fast service. The only thing that could be improved is the shipping cost, which is quite high.
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Sylvie B.
Rating: 4 out of 5
following a purchase from 25/05/2026
Always a pleasure to order online Even though I prefer to go to the store and meet the sisters and have a little physical exchange
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Response from Les Bénédictines de Chantelle
Hello Sylvie,

We warmly thank you for your positive feedback! It is a pleasure to know that you appreciate your online orders, even if nothing replaces human interaction in the store. We hope to welcome you again very soon to share these privileged moments.

Best regards,
The boutique team.
D
Didier V.
Rating: 4 out of 5
following a purchase from 20/05/2026
Hello, Quality products. It would be wise not to include the invoice when the delivery address is different from the billing address ... Otherwise, it's perfect.
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Response from Les Bénédictines de Chantelle
Hello Didier,

We warmly thank you for your feedback and your comments on the quality of our products. Your suggestion regarding the invoice is greatly appreciated and we will make sure to examine it carefully.

Best regards,
The shop team.
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