Customer reviews of Les Bénédictines de Chantelle

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 357 published reviews
5 2 200 93% 4 130 6% 3 17 1% 2 2 0% 1 8 0%

Summary of reviews

The store consistently delivers top-notch product quality, with customers repeatedly citing effective, pleasant-to-use items and fragrances, including reliable performance and long-standing satisfaction with familiar products. Packaging and delivery are praised for being careful, fast, and reliable, with many orders arriving on time, well protected, and sometimes accompanied by a small gift. Online shopping experience is described as easy to navigate, with efficient order processing and repeat satisfaction across multiple orders, and customers express appreciation for responsive support and the ability to reorder familiar, trusted products. Overall, the reviews highlight dependable quality, swift and careful delivery, and a smooth, pleasant purchasing process.

Reviews 1, 3, 4 and 5 stars

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rené B.
Rating: 5 out of 5
following a purchase from 31/07/2023
Excellent products, perfectly suited to delicate skin, with a natural feel ....
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Marie-Christine C.
Rating: 5 out of 5
following a purchase from 28/07/2023
Fast and accurate service
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Martin H.
Rating: 4 out of 5
following a purchase from 23/07/2023
Whilst we are pleased to receive these items, we are disappointed that you no longer appear to supply the lavender fragrance in shower gel or in the larger soap which were our favourites!
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PATRICK G.
Rating: 5 out of 5
following a purchase from 22/07/2023
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/06/2023
Very good quality products. Easy ordering and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2023
Fast shipping and always well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Easy navigation. No problem at all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2023
fast and efficient. perfect packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2023
All received with nothing broken in the parcel.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2023
Satisfaction all the way!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2023
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2023
I like to look at it, it's not cheap often, but honest products have their price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2023
Fruit pasta, a delight.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2023
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2023
This is the first time I've ordered. The linden and verbena tea is excellent. Finally herbal teas with a real taste, nothing to do with shop-bought herbal teas which have no taste. Perfect, careful packaging and fast delivery. Highly recommend. Yvette
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2023
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2023
Very good service - thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2023
easily accessible site, well-presented products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2023
Very satisfied with the products received, the information on the site is clear I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2023
Always satisfied.
Fast delivery and the products are very well packaged. Of course, the quality of the products is always there.
I wish you continued success.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Order prepared with care and fast. I recommend and the products are great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2023
Very good products, I'm very happy. I recommend them.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2023
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2023
Order conformed and received very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2023
Very good, parcel received quickly and very well packed!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/03/2023
all's well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2023
The site is clear, with lots of explanations about the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/03/2023
I've been a loyal customer for years, and always receive top-quality, perfectly packaged items. As a result, my three children, all in their thirties, raid my cupboard when they come and stock up on the best products. A must: the very gentle hand wash and the blackberry and honeysuckle shower gels.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2023
I first heard about Bénédictines on TF1's Sunday afternoon news program. After trying them out, I'm completely satisfied. They're quality products, completely fulfilling their role! I intend to try many more!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2023
Good, but for several years I have accumulated 219 loyalty points and I can't figure out how to use them.
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Response from Les Bénédictines de Chantelle
Hello Madam, first of all, thank you for your loyalty revealed in this number of points! The loyalty program is explained on this page of the website: https://boutique.benedictines-chantelle.com/fr/content/31-faq-questions-frequentes . Someone will get in touch with you. In general, don't hesitate to call us if you encounter any difficulties!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2023
Very good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2023
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2023
well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
Totally satisfied with my parcel. I love your products. Thank you very much Myriam.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2023
Impeccable service. Highly recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2023
no problem. I found the products I used to buy directly from the Chantelle boutique.
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