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Rating: 4 out of 5
Easy to access, but you go for the familiar products, no suggestion to discover something else.
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Customer reviews of Les Bénédictines de Chantelle
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 2 357 published reviews
Summary of reviews
The store consistently delivers top-notch product quality, with customers repeatedly citing effective, pleasant-to-use items and fragrances, including reliable performance and long-standing satisfaction with familiar products. Packaging and delivery are praised for being careful, fast, and reliable, with many orders arriving on time, well protected, and sometimes accompanied by a small gift. Online shopping experience is described as easy to navigate, with efficient order processing and repeat satisfaction across multiple orders, and customers express appreciation for responsive support and the ability to reorder familiar, trusted products. Overall, the reviews highlight dependable quality, swift and careful delivery, and a smooth, pleasant purchasing process.
Reviews 1, 3 and 4 stars
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Rating: 4 out of 5
speed, well packaged... during a telephone contact concerning a product, very good reception. for the stamps??? it's complicated, moreover I mislaid quite a few and we don't really know what they correspond to.dommage.
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Response from Les Bénédictines de Chantelle
Hello Dominique, thank you for your feedback. The stamps are points to collect that allow you to unlock different gifts from 15, 30 or 50 points. Don't hesitate to call customer service again, we can send you the loyalty card by email if you don't already have it.
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Rating: 4 out of 5
not enough detail on the difference between body lotion and body cream
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Rating: 4 out of 5
Very easy to order on the site. Order received on time and welcome gift much appreciated. Thank you so much!
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Rating: 4 out of 5
Simple navigation
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Rating: 4 out of 5
Very clear website Fast order processing
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Rating: 4 out of 5
statisfaite
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Rating: 3 out of 5
I agree with rating but I don't appreciate the obligation to give an opinion.
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Rating: 4 out of 5
I find that it's not fluid enough. I still have trouble finding the products directly.
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Rating: 3 out of 5
A product ordered was not included in the delivery because it was sold out, even though it was in stock on the website.
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Rating: 4 out of 5
The site is pleasant and well informed about the products. I received my parcel on time. The personalized note and a welcome gift made me very happy...
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Rating: 4 out of 5
Very pleasant cream, but my skin is not very dry, but I still apply it in the evening. It smells very good.
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Rating: 4 out of 5
Easy navigation
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Rating: 4 out of 5
No problem.y
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Rating: 4 out of 5
Satisfied with my order on all my products except the body lotion which I find too thick. It has trouble penetrating. As for the day and night creams, I've only been using them for a short time, but I really like the packaging, the jar is light, the scent is very pleasant and the cream is fine and creamy. Perfect all in all.
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Rating: 4 out of 5
Interesting products
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Rating: 4 out of 5
I'd love to have the paper version
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Rating: 4 out of 5
pleasant
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Rating: 4 out of 5
Good . I received the parcel in good condition and in a normal time.
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Rating: 4 out of 5
Overall 18/20 and Youpi !!!!
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Rating: 4 out of 5
Loose items in the box, with just one small piece of paper to hold it all together.
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Rating: 4 out of 5
Pleasant navigation correct delivery but still expensive for some sometimes
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Rating: 4 out of 5
Order packed with care, received in good time!
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Rating: 4 out of 5
The product itself is fine, but the shipping costs are exorbitant.
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Rating: 4 out of 5
Easy-to-use site
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Rating: 4 out of 5
Satisfaction.
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Rating: 4 out of 5
very satisfied, too bad we have to use collissimo
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Rating: 4 out of 5
good presentation
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Rating: 4 out of 5
Pleasant, well-designed site, but the search for specific products is not always very user-friendly. With a little practice, you'll find what you're looking for. Easy payment. Fast delivery. Careful packaging.
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Rating: 4 out of 5
not always easy to read
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Rating: 4 out of 5
A pleasant site to visit and use. Quality products, like all products made by religious women and men.
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Rating: 4 out of 5
Very nice store! But prices are still a bit high.
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Rating: 4 out of 5
Damoiselle gift box with interesting content to discover the products
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Rating: 4 out of 5
Easy to place and quickly shipped.
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Rating: 4 out of 5
Easy to use and self-explanatory
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Rating: 3 out of 5
it would be good to specify where the products come from when they don't come from france
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Rating: 4 out of 5
Good. Easy navigation.
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Rating: 4 out of 5
Fast delivery and well packaged.
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Rating: 4 out of 5
easy access to the site; very satisfied with your products. delivery by colissimo a little long.
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Rating: 4 out of 5
I'm a loyal customer who switched easily from paper to digital. It seems to me that your basket is missing a few masculine products: deodorant, beard soap...
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