Customer reviews of Les Bénédictines de Chantelle

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 357 published reviews
5 2 200 93% 4 130 6% 3 17 1% 2 2 0% 1 8 0%

Summary of reviews

The store consistently delivers top-notch product quality, with customers repeatedly citing effective, pleasant-to-use items and fragrances, including reliable performance and long-standing satisfaction with familiar products. Packaging and delivery are praised for being careful, fast, and reliable, with many orders arriving on time, well protected, and sometimes accompanied by a small gift. Online shopping experience is described as easy to navigate, with efficient order processing and repeat satisfaction across multiple orders, and customers express appreciation for responsive support and the ability to reorder familiar, trusted products. Overall, the reviews highlight dependable quality, swift and careful delivery, and a smooth, pleasant purchasing process.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
Precise presentation to help you make the right choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2020
well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/11/2020
I had trouble ordering with my second order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2020
Very good, good products, on time, strong packaging. But a little surprise gift would also be nice upon receipt.
Loyalty points difficult to use with online ordering, to be reviewed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2020
Delivery is very fast. The site is very simple to navigate. But I don't receive the exact gift bags I order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
pleasant telephone reception, order arrived quickly, thanks for the gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Easy purchase
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/11/2020
Some products are a bit expensive...but well packaged, ..nice catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/10/2020
No problem with the use of the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
no problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2020
almost perfect! there was a discount on shipping and that was good because otherwise shipping costs are very (too!) high.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2020
Good discovery thanks to the radio. pleasant products .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
Very well presented site. A little tedious ordering small soaps. But for the rest very practical
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2020
Serious site and good products: I order regularly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
Easy navigation, consultation of past orders possible, simple and explicit product descriptions, easy ordering and quick payment.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/06/2020
I used to buy this product in 250ml bottles at the Anduze monastery at almost half the price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Pleasant, fluid site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2020
we are well served.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
Soaps that smell good even in the shipping box. I will definitely recommend them!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2020
Excellent products....just wish they weren't packed for delivery in those bulky, polluting foam plastic shavings.
Thank you so much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2020
Satisfied with your products, especially the day cream. Fast delivery. Thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/08/2020
the large bag of custard was torn open in the parcel and smelled of the letter carrier's car
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2020
very satisfied with my order which I received quickly. large choice of products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2020
Easy to use, I quickly found the product I was looking for. It's a product I treasure, as it was the one used by my grandmother, and the products and scents of our childhood are precious. Thank you so much!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2020
Your site changed my shipping address in Australia to Francoise's address in Givry, France; this is annoying. I ordered online; thank you very much.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/07/2020
The day cream does not suit me ... dries too quickly and therefore makes my face dry too and an unpleasant impression The deodorant seems ineffective ... Sorry
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