The store consistently delivers top-notch product quality, with customers repeatedly citing effective, pleasant-to-use items and fragrances, including reliable performance and long-standing satisfaction with familiar products. Packaging and delivery are praised for being careful, fast, and reliable, with many orders arriving on time, well protected, and sometimes accompanied by a small gift. Online shopping experience is described as easy to navigate, with efficient order processing and repeat satisfaction across multiple orders, and customers express appreciation for responsive support and the ability to reorder familiar, trusted products. Overall, the reviews highlight dependable quality, swift and careful delivery, and a smooth, pleasant purchasing process.
I am very satisfied with the ordered products. I would have simply preferred a black lid for the night cream and a white or another color for the day cream. At first, I was distractedly taking the black lid for the night.
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MARIE-ODILE S.
Rating: 5 out of 5
following a purchase from 17/07/2026
Delivery time respected, products well packaged
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Jean Louis S.
Rating: 5 out of 5
following a purchase from 17/07/2026
Excellent as always
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Dominique I.
Rating: 5 out of 5
following a purchase from 12/07/2026
Products that smell delicious. All very natural and with a little extra that comes from the Abbey of Chantelle. I recommend.
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Blandine B.
Rating: 5 out of 5
following a purchase from 19/07/2026
very pleasant face cream, the flans are always delicious
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Cedric L.
Rating: 5 out of 5
following a purchase from 08/07/2026
Product shipped on time and very good
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Response from Les Bénédictines de Chantelle
Hello Cedric,
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the speed of shipping and the quality of our products. Your satisfaction is our greatest reward.
Best regards,
The shop team.
C
Colette L.
Rating: 5 out of 5
following a purchase from 03/07/2026
Fast and efficient
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Response from Les Bénédictines de Chantelle
Hello Colette,
We warmly thank you for your positive feedback. We are delighted to learn that you found our service quick and efficient. Your satisfaction is our priority, and your encouragement motivates us to continue in this direction.
Best regards,
The shop team.
C
Claire K.
Rating: 5 out of 5
following a purchase from 03/07/2026
Carefully packaged coli, arrived quickly, a small gift was added, the products smell very good and are pleasant to use. Superb experience
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Response from Les Bénédictines de Chantelle
Hello Claire,
We sincerely thank you for your warm feedback. We are delighted that your experience met your expectations and that you like our products. Your satisfaction is our greatest reward.
Best regards,
The boutique team
M
MARTINE D.
Rating: 5 out of 5
following a purchase from 02/07/2026
very well packaged and correct delivery according to the data
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Response from Les Bénédictines de Chantelle
Hello Martine,
We warmly thank you for your positive feedback. We are delighted that you appreciated the packaging and delivery of your order. Your satisfaction is our greatest reward.
Best regards,
The shop team
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Raymond F.
Rating: 5 out of 5
following a purchase from 02/07/2026
Very good
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Response from Les Bénédictines de Chantelle
Hello Raymond,
We warmly thank you for your positive feedback! We are delighted to know that you are satisfied with your experience at Les Bénédictines de Chantelle.
Best regards,
The boutique team
E
EMMANUEL B.
Rating: 5 out of 5
following a purchase from 25/06/2026
My childhood memories and the fear of seeing the abbey closed do not reassure me at all. Praying with you!
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Response from Les Bénédictines de Chantelle
Hello Emmanuel,
We warmly thank you for your positive feedback. It is a pleasure to know that the Abbey evokes such beautiful childhood memories for you. We assure you that we will continue to preserve this beautiful tradition. Furthermore, you have nothing to worry about, no closure is to be expected.
Best regards,
The shop team
C
Céline C.
Rating: 5 out of 5
following a purchase from 29/06/2026
Quality products. Easy online ordering. Fast shipping.
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Response from Les Bénédictines de Chantelle
Hello Céline,
We warmly thank you for your positive feedback. We are delighted that our products and our service have satisfied you. Your satisfaction is our greatest reward.
Best regards,
The boutique team.
V
viviane G.
Rating: 5 out of 5
following a purchase from 25/06/2026
Hello, very good product, the smell of rose is a bit strong for my taste, otherwise nothing to say, the little gift and points on purchases for gifts.
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Response from Les Bénédictines de Chantelle
Hello Viviane,
Thank you very much for your warm feedback! We are delighted that you like our product and that you appreciated the little gift. We hope to see you again soon to discover other fragrances that will charm you.
Best regards,
The boutique team
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Annie B.
Rating: 5 out of 5
following a purchase from 19/06/2026
Easy to navigate site and fast delivery
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Response from Les Bénédictines de Chantelle
Hello Annie,
We warmly thank you for your positive feedback. We are delighted that you found our site pleasant and that the delivery was fast.
Best regards,
The shop team
K
kate D.
Rating: 5 out of 5
following a purchase from 15/06/2026
Excellent products.
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Response from Les Bénédictines de Chantelle
Hello Kate,
We warmly thank you for your positive feedback and are delighted that you like our products. Your satisfaction is our greatest reward.
A big thank you for your very positive feedback! We are delighted that our products and the care taken with the packaging met your expectations. We would be thrilled to see you again soon in our shop.
Best regards,
The shop team.
L
Lydie J.
Rating: 5 out of 5
following a purchase from 08/06/2026
2nd order (following the visit to the Fontenay abbey) I am really very satisfied with the quality of the products as well as the seriousness in the preparation of the package and the speed of shipping. See you soon for a next purchase
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Response from Les Bénédictines de Chantelle
Hello Lydie,
We warmly thank you for your very positive feedback! We are delighted that our products and our service have met your expectations. We look forward to seeing you for your next purchase.
Sincerely,
The shop team.
H
Hubert H.
Rating: 5 out of 5
following a purchase from 29/05/2026
Of very good quality, commercial experience, pleasant, I think this will become a habit for body cleaning products
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Response from Les Bénédictines de Chantelle
Hello Hubert,
We sincerely thank you for your positive feedback and your perfect rating. It is a pleasure to know that you appreciate the quality of our products and that your experience with us has been pleasant. We will be happy to welcome you again for your future purchases.
The store team.
S
sylvie B.
Rating: 4 out of 5
following a purchase from 25/05/2026
Always a pleasure to order online Even though I prefer to go to the store and meet the sisters and have a little physical exchange
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Response from Les Bénédictines de Chantelle
Hello Sylvie,
We warmly thank you for your positive feedback! It is a pleasure to know that you appreciate your online orders, even if nothing replaces human interaction in the store. We hope to welcome you again very soon to share these privileged moments.
Best regards,
The boutique team.
D
didier V.
Rating: 4 out of 5
following a purchase from 20/05/2026
Hello, Quality products. It would be wise not to include the invoice when the delivery address is different from the billing address ... Otherwise, it's perfect.
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Response from Les Bénédictines de Chantelle
Hello Didier,
We warmly thank you for your feedback and your comments on the quality of our products. Your suggestion regarding the invoice is greatly appreciated and we will make sure to examine it carefully.
Best regards,
The shop team.
M
Marie-France P.
Rating: 5 out of 5
following a purchase from 20/05/2026
I received my order well packaged and on time. I already knew the products and I am satisfied with them.
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Response from Les Bénédictines de Chantelle
Hello Marie-France,
We warmly thank you for your positive feedback and are delighted to learn that your order met your expectations. Your satisfaction is our greatest reward and we are happy to count you among our loyal customers.
Best regards,
The boutique team.
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bernadette M.
Rating: 5 out of 5
following a purchase from 20/05/2026
I am very satisfied with my order I have known the products for many years Excellent to recommend
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Response from Les Bénédictines de Chantelle
Hello Bernadette,
We warmly thank you for your positive review and are delighted to learn that you are satisfied with your order. It is a pleasure to know that our products have met your expectations for so many years.
Best regards,
The shop team
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Marie-Claude D.
Rating: 5 out of 5
following a purchase from 18/05/2026
Very good products.
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Response from Les Bénédictines de Chantelle
Hello Marie-Claude,
A big thank you for your very positive feedback! We are delighted that you like our products and we hope to see you soon in our store.
Best regards,
The store team.
J
Julien V.
Rating: 5 out of 5
following a purchase from 19/05/2026
Quality products and fast and impeccable delivery. Thank you
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Response from Les Bénédictines de Chantelle
Hello Julien,
We sincerely thank you for your positive feedback. We are delighted that our products and our delivery service have met your expectations. See you very soon in our store, we would be happy to see you again!
Best regards,
The store team
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carlos D.
Rating: 5 out of 5
following a purchase from 16/05/2026
I recommend this site for the products it makes and which offers us the possibility of still having quality French products.
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Response from Les Bénédictines de Chantelle
Hello Carlos,
We warmly thank you for your positive feedback and your recommendation! It is a pleasure to know that you appreciate our products and their French quality. Your satisfaction touches us and motivates us to continue our work.
Best regards,
The boutique team
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valerie L.
Rating: 5 out of 5
following a purchase from 15/05/2026
Fantastic experience, highly recommended
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Délia V.
Rating: 5 out of 5
following a purchase from 15/05/2026
I love your products, very effective and a divine fragrance
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Response from Les Bénédictines de Chantelle
Dear Délia,
We sincerely thank you for your flattering review and your rating of 5/5. We are delighted to learn that you appreciate our products and their effectiveness, as well as their fragrance. Your satisfaction is our greatest reward. We hope to see you again very soon among our customers.
Best regards,
The Benedictines of Chantelle
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Nicole A.
Rating: 5 out of 5
following a purchase from 14/05/2026
Very satisfied with the package received.
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Response from Les Bénédictines de Chantelle
Dear Nicole,
We sincerely thank you for your flattering review and are delighted to learn that you are very satisfied with your package. Your satisfaction is our priority, and we hope to welcome you back soon on our site "Les Bénédictines de Chantelle".
Best regards,
The team of the Bénédictines de Chantelle.
D
Daniel B.
Rating: 4 out of 5
following a purchase from 12/05/2026
Usual perfection
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Response from Les Bénédictines de Chantelle
Hello Daniel,
Thank you very much for your positive feedback and for the rating of 4/5! We are delighted that you enjoyed your experience on our site "Les Bénédictines de Chantelle". Your satisfaction is our priority, and we will continue to work towards perfection. Please feel free to reach out to us if you have any suggestions or comments.
Best regards,
The team of Les Bénédictines de Chantelle
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christelle D.
Rating: 5 out of 5
following a purchase from 11/05/2026
everything is perfect and of quality this is the 2nd time I order from them I am satisfied I recommend them
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Response from Les Bénédictines de Chantelle
Dear Christelle,
We warmly thank you for your flattering review and for your loyalty. We are delighted to learn that you are satisfied with the quality of our products and that you recommend us. Your satisfaction is our greatest reward. We look forward to serving you again!
Best regards,
The Benedictines of Chantelle.
A
Audrey B.
Rating: 5 out of 5
following a purchase from 08/05/2026
Very good products delivered quickly. Nothing to add. Totally satisfied
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Response from Les Bénédictines de Chantelle
Dear Audrey,
We warmly thank you for your flattering review and your perfect rating! We are delighted to learn that our products and our delivery service met your expectations. Your satisfaction is our priority. We look forward to serving you again!
Best regards,
The team of the Benedictines of Chantelle
A
Anne-Cécile Q.
Rating: 5 out of 5
following a purchase from 01/05/2026
Soaps that smell good and are of quality
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Response from Les Bénédictines de Chantelle
Dear Anne-Cécile,
Thank you very much for your flattering review! We are delighted that you appreciate the quality and fragrance of our soaps. Your satisfaction is our priority, and your feedback encourages us to continue our work.
Best regards,
The team of the Benedictines of Chantelle
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Françoise B.
Rating: 5 out of 5
following a purchase from 02/05/2026
Perfect!
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Response from Les Bénédictines de Chantelle
Dear Françoise,
Thank you very much for your flattering review! We are delighted that your experience on our site "The Benedictines of Chantelle" was perfect. Your satisfaction is our priority.
We look forward to welcoming you again!
Best regards,
The team of the Benedictines of Chantelle
A
Anne Laure D.
Rating: 4 out of 5
following a purchase from 25/04/2026
I only give 4 not for the products, not for the shipping, not for the packaging of the package because for all that it was great. But I had a reception issue. My package had disappeared because the label had stuck to another parcel. The after-sales service asked me for proof for the claim. Which is normal. In the end, I received a new package and I thank the Benedictines of Chantelle for that. The only thing is that I would have liked more information on the progress of the claim. I had to send texts and emails to finally get answers. Nothing dramatic because it does not take away from the seriousness and work of the company. The staff has always been correct with me. I recommend the site.
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Response from Les Bénédictines de Chantelle
Dear Anne Laure,
We sincerely thank you for your feedback and for your recommendation. We are delighted to learn that you were satisfied with our products as well as the shipping service. We apologize for the inconveniences encountered during the receipt of your package and understand the importance of being kept informed in such situations. Your feedback is valuable and we will ensure to improve our communication regarding the progress of claims. Thank you again for your trust in the Benedictines of Chantelle.
Sincerely,
The team of the Benedictines of Chantelle.
G
Ghislaine D.
Rating: 5 out of 5
following a purchase from 29/04/2026
The products are excellent
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Response from Les Bénédictines de Chantelle
Dear Ghislaine,
We warmly thank you for your flattering review and your rating of 5/5. We are delighted that our products have met your expectations and bring you satisfaction. Your support is precious and encourages us to continue offering you the best. We look forward to serving you again!
Best regards,
The Benedictines of Chantelle
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ELISABETH S.
Rating: 4 out of 5
following a purchase from 26/04/2026
Ras
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Response from Les Bénédictines de Chantelle
Dear Élisabeth, we thank you for your feedback and are delighted that you enjoyed your experience on our site. If you have any suggestions or specific points you would like to see improved, please do not hesitate to let us know. Your opinion is valuable for continuously improving our service.
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bernard M.
Rating: 5 out of 5
following a purchase from 23/04/2026
delivery corresponding to the order
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Response from Les Bénédictines de Chantelle
Dear Bernard,
Thank you very much for your positive feedback! We are delighted to hear that your delivery matched your order. Your satisfaction is our priority.
Looking forward to seeing you soon on our site!
Best regards,
The team of the Benedictines of Chantelle
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MICHELLE F.
Rating: 4 out of 5
following a purchase from 24/04/2026
AS USUAL VERY SATISFIED WITH THE SHIPMENT
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Response from Les Bénédictines de Chantelle
Dear Michelle, we sincerely thank you for your positive feedback. We are delighted to learn that you are still satisfied with our shipments. Please feel free to share your suggestions to further improve your experience.
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Helene M.
Rating: 5 out of 5
following a purchase from 23/04/2026
Very good. Thank you!
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Response from Les Bénédictines de Chantelle
Dear Hélène, we sincerely thank you for your positive feedback and your rating of 5/5. Your satisfaction is our priority, and we are delighted that our site met your expectations. Please do not hesitate to reach out to us if you have any other questions or needs.
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patricia D.
Rating: 5 out of 5
following a purchase from 23/04/2026
Good product. Fast delivery
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Response from Les Bénédictines de Chantelle
Dear Patricia, we warmly thank you for your flattering review and are delighted to learn that you are satisfied with your experience on our site "Les Bénédictines de Chantelle". Your satisfaction is our priority, and we hope to see you again soon for new discoveries.
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