Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 3 274 published reviews
5 3 080 94% 4 129 4% 3 44 1% 2 12 0% 1 9 0%

Summary of reviews

Les Nicolettes consistently delivers visually striking pieces with thoughtful design and varied options, including interchangeable charms and colorful finishes that many reviews highlight as delighting wearers and admirers alike. The shipping experience stands out for speed, careful handling, and reliable delivery, with multiple mentions of fast dispatch, careful packaging, and on-time or prompt reshipments when needed. Customer service is repeatedly praised for responsiveness and attentiveness, with examples of helpful, friendly support and professional handling of inquiries and orders. The product quality and aesthetics are repeatedly described as beautiful, well-made, and age-appropriate for children and teens, with numerous mentions of durable construction and lovely finishes that enhance everyday wear.

Reviews 1, 2 and 3 stars

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S
Sylvie D.
Rating: 3 out of 5
following a purchase from 19/06/2025
Price of the bracelet too high.
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Response from Les Nicolettes
Hello Sylvie,

Thank you very much for taking the time to share your opinion.
We understand that the price of our Ocean bracelets may seem high and we are sorry if this has affected your experience.

Each Ocean bracelet is handmade with quality materials, in order to offer unique and durable creations at a price we wish to be as fair as possible.

Your feedback is valuable and helps us improve our collections. If you wish, you can return the bracelet to us and we will refund you.

Have a nice day,
Lucie
T
Thomas M.
Rating: 2 out of 5
following a purchase from 20/05/2025
I had forgotten that my daughter ordered the earrings for a friend but I still haven't received anything to this day nor has my daughter. Is this normal? Best regards, Mrs. Thomas Muriel
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Response from Les Nicolettes
Hello Muriel,

First of all, thank you very much for your order :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Your order dates from May 20, on May 21 your order was shipped and it was delivered on May 23: https://www.laposte.fr/outils/suivre-vos-envois?code=87001159513596H

I am sending you privately the validation of the address you provided during the order :)

Thank you and have a nice day,
Lucie
P
Pascaline H.
Rating: 3 out of 5
following a purchase from 08/05/2025
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
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Response from Les Nicolettes
Hello Pascaline,

Ah I completely understand you, it's quite normal, sorry for this issue.

Please do not hesitate to contact us, we are here for that :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair:

Thank you and have a nice evening,
Lucie
M
Marine M.
Rating: 2 out of 5
following a purchase from 04/05/2025
I didn't receive my order Problem with delivery I think
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Response from Les Nicolettes
Hello Marine,

Yes indeed, as you explained to me, you had put your old address.

No worries, your envelope has been resent to your new address and you have received it: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19903054614.

Thank you very much for your order,
Have a nice day,
Lucie
A
Anaïs B.
Rating: 3 out of 5
following a purchase from 13/04/2025
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
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Response from Les Nicolettes
Hello Anaïs,

I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much for your order and have a nice day,
Lucie
A
Aurelie C.
Rating: 3 out of 5
following a purchase from 06/04/2025
One of the loops is very hard to open
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Response from Les Nicolettes
Hello Aurélie,

Thank you very much for your order.

Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:

Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121

This was following our exchanges.

Thank you for your feedback and have a nice day,
Lucie
L
Laure C.
Rating: 2 out of 5
following a purchase from 02/04/2025
I did not receive the ordered colors, unless I am mistaken
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Response from Les Nicolettes
Hello Laure,

Thank you for your message, and sorry if there was an error in the order!

Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette

We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer

See you soon,
Lucie
E
Emilie P.
Rating: 2 out of 5
following a purchase from 27/03/2025
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
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Response from Les Nicolettes
Hello Émilie,

Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.

Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model :)

Thank you very much for your order and have a great day,
Lucie
J
Joëlle P.
Rating: 1 out of 5
following a purchase from 03/03/2025
They are very nice and pretty.
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Jeanne Q.
Rating: 1 out of 5
following a purchase from 20/02/2025
So satisfied with my first order of 2 pairs, I reordered for 6 charms 🥰 Thank youuuu
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Lise L.
Rating: 3 out of 5
following a purchase from 17/02/2025
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
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Hulya S.
Rating: 2 out of 5
following a purchase from 19/02/2025
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
E
Elke R.
Rating: 3 out of 5
following a purchase from 11/02/2025
De hartjes kunnen niet in de hangertjes van de andere oorbellen
P
Patricia D.
Rating: 3 out of 5
following a purchase from 25/01/2025
I find the curls a bit too thick.
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Nathalie L.
Rating: 3 out of 5
following a purchase from 09/01/2025
Disappointed by the pearly champagne color which is too light I haven't put them on yet
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Clemence C.
Rating: 3 out of 5
following a purchase from 08/01/2025
One of the two pairs is very hard to close The stem is slightly offset from the hole
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Laurie L.
Rating: 2 out of 5
following a purchase from 17/12/2024
I didn't receive the earrings I ordered...
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Response from Les Nicolettes
Hello Laurie,

First of all, thank you very much for your order :)

I've just seen your review, which curls did you receive? Instead of which ones?

We'll send you back the right ones, of course :)

Don't hesitate to come back to us, we offer 4 ways to contact us for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
C
Christopher D.
Rating: 3 out of 5
following a purchase from 10/12/2024
Product conforms to order. There is no notice of shipment or tracking of the package, which in my opinion is mandatory. Sincerely, Christopher
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Response from Les Nicolettes
Hello Christopher,

First of all, thank you very much for your order :)

I'd like to come back to you following your review :)

You have indeed received 2 emails on this address [email protected], one being the order confirmation and the second the shipping confirmation email with the tracking link :)

Unfortunately, they must have slipped into your spam folder :)

Thank you and have a nice day,
Lucie
M
Marie Françoise E.
Rating: 3 out of 5
following a purchase from 06/12/2024
Pretty earrings, too bad they don't come in a gift bag.
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Response from Les Nicolettes
Hello Marie-Françoise,

First of all, thank you very much for your order! 😊

As indicated in the shopping cart step, you need to specify that it's for a gift so that our teams can prepare your order in gift mode.

Thank you and have a nice day,
Lucie
B
Bella C.
Rating: 3 out of 5
following a purchase from 25/11/2024
No complaints
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Response from Les Nicolettes
Hello Bella :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of creoles or send you a return label for a refund :)
Thank you and have a nice day, Thomas
L
Laetitia L.
Rating: 3 out of 5
following a purchase from 17/11/2024
I thought the colors were pretty but I'm a bit disappointed with the rendering - it's a bit too big for me.
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Response from Les Nicolettes
Hello Laetitia :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your charms or send you a return label for a refund :)
Thank you and have a nice day, Thomas
F
Florence V.
Rating: 3 out of 5
following a purchase from 15/11/2024
I thought the flower would be smaller
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Response from Les Nicolettes
Hello Florence :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of earrings or send you a return label for a refund :)
Thank you and have a nice day, Thomas
T
Tamara C.
Rating: 2 out of 5
following a purchase from 13/10/2024
Nice look but quality is poor, gold color is leaving after only a few days.
M
Maria H.
Rating: 1 out of 5
following a purchase from 20/08/2024
There was only one color but in the image it looked like several.
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Clea D.
Rating: 3 out of 5
following a purchase from 10/08/2024
Mixed opinion, considering the price... the clip doesn't hold well in the hair.
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