Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 986 published reviews

Summary of reviews

Les Nicolettes consistently delivers attractive, well-made jewelry with fast delivery and reliable service. Customers highlight the variety and charm of colors and styles, the ease of matching pieces to outfits, and the enjoyment of interchangeable charms, which keeps them returning for new colors and gifts. The customer service is described as responsive and helpful, with fast handling of orders, after-sales care, and positive resolutions to issues. Overall, shoppers praise the quality, appearance, and dependable shipping that make both personal purchases and gifts satisfying.

Reviews 1, 3 and 4 stars

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Carole C.
Rating: 3 out of 5
following a purchase from 18/12/2025
I have a loop that closes poorly and I thought they were more golden...despite that, they are very pretty and original to the ear
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Response from Les Nicolettes
Hello Carole,

First of all, thank you very much for your order :)

Then I am sorry for this issue, you should not hesitate to come back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I apologize for the delay in response, I rarely read reviews.

A new pair of rings will be sent today by tracked mail :)

Thank you and have a nice day,
Lucie
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Etienne R.
Rating: 4 out of 5
following a purchase from 17/12/2025
Good,
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Françoise M.
Rating: 4 out of 5
following a purchase from 14/12/2025
Perfect
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Murielle C.
Rating: 4 out of 5
following a purchase from 13/12/2025
In accordance with the catalog. Received on time
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Nathalie H.
Rating: 4 out of 5
following a purchase from 13/12/2025
-
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Sophie P.
Rating: 4 out of 5
following a purchase from 13/12/2025
Beautiful but not the ordered colors
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Christine F.
Rating: 4 out of 5
following a purchase from 13/12/2025
Pretty earrings. Very good communication from the seller. The only downside is that I was a bit surprised by the packaging of the earrings in a simple plastic pouch considering the price of the earrings!
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Marceline P.
Rating: 4 out of 5
following a purchase from 06/12/2025
Good
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Nelly O.
Rating: 3 out of 5
following a purchase from 07/12/2025
Order placed and received. Careful shipping, nice packaging. The only small downside for me is the resin finish of the flowers with straight edges that lacks "softness".
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Fabienne L.
Rating: 4 out of 5
following a purchase from 10/12/2025
well corresponds to the request
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Claude B.
Rating: 4 out of 5
following a purchase from 10/12/2025
the person who received them as a gift was delighted.
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Danielle Y.
Rating: 3 out of 5
following a purchase from 09/12/2025
Disappointed because the Creoles do not close
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Response from Les Nicolettes
Hello Danielle,

First of all, thank you very much for your order :)

Then I am really sorry for this issue, you should not hesitate to get back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

A new pair will be sent today by colissimo as with your order, you should receive it on Thursday :)

Thank you and have a nice day,
Lucie
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Francoise R.
Rating: 4 out of 5
following a purchase from 05/12/2025
Order arrived quickly and well packaged. The gift was appreciated.
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Agathe B.
Rating: 4 out of 5
following a purchase from 04/12/2025
The shipment was very fast and the earrings are perfect. I am nevertheless a bit disappointed with the packaging (a small detail that can make a difference when you have the time and means to improve this point)
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PATRICIA C.
Rating: 4 out of 5
following a purchase from 29/11/2025
Pretty curls.
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Sabine I.
Rating: 4 out of 5
following a purchase from 29/11/2025
Very good
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Isabelle J.
Rating: 4 out of 5
following a purchase from 26/11/2025
Very beautiful soundtrack
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Danielle H.
Rating: 4 out of 5
following a purchase from 24/11/2025
Received on time, the product corresponds to my expectations.
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Florence E.
Rating: 3 out of 5
following a purchase from 23/11/2025
One of the earrings broke while I had only worn them 2 times! Too bad because they are beautiful!
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Response from Les Nicolettes
Hello Florence,

First of all, thank you very much for your order :)

Then I am sorry for this issue, you should not hesitate to get back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Unfortunately, we had a few breakages during transport with the knot charms.

A new pair will be sent tomorrow by colissimo, with a bit of luck, you should receive it before Christmas :)

Thank you and have a nice evening,
Have a joyful holiday,
Lucie
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Estebanez M.
Rating: 4 out of 5
following a purchase from 20/11/2025
very good. To renew Thank you
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Alice H.
Rating: 3 out of 5
following a purchase from 15/10/2025
The product is nice but the clip is too thin for thick hair. The barrette doesn't stay in place, it slips even when taking fine strands.
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Pascale D.
Rating: 4 out of 5
following a purchase from 14/10/2025
In accordance with the photo
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Sarah H.
Rating: 1 out of 5
following a purchase from 10/10/2025
I would have liked to give a 5-star rating but it was impossible, surely a computer problem. I am 100% won over by the jewelry and what a joy the packaging is! Fineness, delicacy, and originality! Thank you
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Laurence Sophie A.
Rating: 4 out of 5
following a purchase from 04/10/2025
Fast delivery and pretty earrings to give for Christmas
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Laurence C.
Rating: 4 out of 5
following a purchase from 23/09/2025
Very pretty fantasy that makes a lot of effect when we wear them
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NATHALIE G.
Rating: 4 out of 5
following a purchase from 22/09/2025
HAPPY
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Maryse G.
Rating: 3 out of 5
following a purchase from 20/09/2025
The loops are bigger than they appear
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Sophie D.
Rating: 3 out of 5
following a purchase from 21/09/2025
In the end, average quality, the glasses looked bigger in the photos and the earrings are of poor quality. I am disappointed with my purchases.
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Response from Les Nicolettes
Hello Sophie,

Thank you very much for your order and for your feedback.

I am really sorry that the glasses and earrings do not meet your expectations. I completely understand your disappointment, this is never what we wish for our customers.

Sorry for the delay in responding to your review, I rarely check reviews. Please do not hesitate to contact us directly, we offer 4 simple and quick ways to do so. We always find a solution
https://www.lesnicolettes.com/pages/contactez-nicolette

I just sent you an email to facilitate the return of the concerned items as much as possible. Upon receipt, I will proceed with the refund. If you could just include your order number 31232 in the return, that would be perfect :)

Thank you and have a nice day,
Lucie
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Annick L.
Rating: 3 out of 5
following a purchase from 19/09/2025
Yes, happy but the RED Nicolettes are rather PINK J. I take this opportunity to inform you that my package received at the relay point was open upon receipt.
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sarah P.
Rating: 4 out of 5
following a purchase from 18/09/2025
Quick, complete. Nothing to report.
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Isabelle L.
Rating: 4 out of 5
following a purchase from 13/09/2025
Ras
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Elodie C.
Rating: 3 out of 5
following a purchase from 26/08/2025
One of the jewelry has a hole. Too bad
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Response from Les Nicolettes
Hello Élodie,

First of all, thank you very much for your order.

Next, I am really sorry that one of the jewelry has a defect, it’s frustrating and I completely understand your disappointment.

I rarely check reviews, please do not hesitate to contact us directly as soon as an issue arises. We are here for that and we always find a simple and quick solution for our customers.

Here are the 4 ways to reach us:
https://www.lesnicolettes.com/pages/contactez-nicolette

Get back to me at your convenience and I will take care of sending you a brand new piece of jewelry or processing a refund, depending on what you prefer.

Thank you and have a nice day,
Lucie
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Louise F.
Rating: 4 out of 5
following a purchase from 15/08/2025
Product conforms to the order and is nicely packaged
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Josiane Z.
Rating: 1 out of 5
following a purchase from 06/08/2025
I ordered earrings that I received and then a matching bracelet, why do I still not have it? After contacting you twice about this, still nothing. Not serious.
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Response from Les Nicolettes
Hello Josiane,

First of all, thank you very much for your order :)

Next, I take this opportunity to respond to your feedback, I replied to your 2 emails, my 2 emails went unanswered, then I called you 2 times without success.

There was no bracelet in your order.

Thank you and have a nice day,
Lucie
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nancy L.
Rating: 4 out of 5
following a purchase from 09/08/2025
A bit disappointed with the delivery: the envelope was open when I picked it up (fortunately no item was missing) ... as for the earrings, I am disappointed with the size of the hoop, I find it too big, too bad we can't choose its thickness. The earrings are very pretty.
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Response from Les Nicolettes
Hello Nancy,

First of all, a big thank you for your order and for your feedback.

We indeed offer 3 thicknesses of rings to suit all styles. I will gladly send you a pair of the thinnest ones so that you can compare and see if they suit you better.

Thank you again and have a very nice day,
Lucie
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Daphne G.
Rating: 3 out of 5
following a purchase from 10/08/2025
Delivery time too long
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Response from Les Nicolettes
Hello Daphné,

I take this opportunity to thank you for your second order, which this time was delivered in 2 days. Mondial Relay made up for the slight delay of your first order.

Thank you for your trust and have a nice day,
Lucie
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Nicole M.
Rating: 4 out of 5
following a purchase from 29/07/2025
Well received! Everything is ok!
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Marine R.
Rating: 3 out of 5
following a purchase from 23/07/2025
The charms were very pretty, however one of them was a bit damaged on the back and it was a gift.
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Response from Les Nicolettes
Hello Marine,

First of all, thank you very much for your order :)

Next, I apologize for the delay, I don't read the reviews every day but very rarely, please don't hesitate to reach out to us, we are here for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

I am sending you back the pair of charms, by tracked letter as with your order.

Thank you again and have a great day,
Lucie
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Danielle M.
Rating: 4 out of 5
following a purchase from 19/07/2025
Very pretty
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Mariette M.
Rating: 4 out of 5
following a purchase from 23/07/2025
Elles sont jolies, mais je les trouve un peu épaisses.
Response from Les Nicolettes
Bonjour Mariette,

Tout d’abord, un grand merci pour votre commande 🙂

Je suis désolée, je viens seulement de découvrir votre avis. N’hésitez pas à revenir directement vers moi la prochaine fois, nous mettons à votre disposition 4 moyens simples de nous contacter : https://www.lesnicolettes.com/pages/contactez-nicolette

Par ailleurs, nous proposons 3 types d’anneaux différents : https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

Je vais vous envoyer les n°1, plus fins que ceux que vous avez reçus.

Encore merci pour votre confiance et belle journée à vous 🌸
Lucie