Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 986 published reviews
5 2 809 94% 4 120 4% 3 38 1% 2 11 0% 1 8 0%

Summary of reviews

Les Nicolettes consistently delivers attractive, well-made jewelry with fast delivery and reliable service. Customers highlight the variety and charm of colors and styles, the ease of matching pieces to outfits, and the enjoyment of interchangeable charms, which keeps them returning for new colors and gifts. The customer service is described as responsive and helpful, with fast handling of orders, after-sales care, and positive resolutions to issues. Overall, shoppers praise the quality, appearance, and dependable shipping that make both personal purchases and gifts satisfying.

Reviews 2, 3 and 4 stars

Reset filters
B
Brigitte M.
Rating: 4 out of 5
following a purchase from 08/07/2025
Pretty but a bit disappointed by the quality of the creoles
Translated reviews
V
VERONIQUE B.
Rating: 3 out of 5
following a purchase from 02/07/2025
I can't get them on
Translated reviews
Response from Les Nicolettes
Hello Véronique,

First of all, thank you very much for your order :)

Are you saying you can't get them on?

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
M
Marie-Rose B.
Rating: 2 out of 5
following a purchase from 02/07/2025
Unfortunately, one of the earrings does not close. Too bad because they are really very pretty...
Translated reviews
Response from Les Nicolettes
Hello Marie-Rose,

First of all, thank you very much for your order :)

Then I apologize for this issue, it must have worked a bit during transport.

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair of hoops, to the same pickup point as your order :)

Thank you and have a nice day,
Lucie
M
Melia S.
Rating: 4 out of 5
following a purchase from 27/06/2025
The pants are light, pleasant to wear for summer, but seem to wrinkle easily! The top is quite thick, of good quality, but therefore more difficult to wear when it's very hot, and thus to pair with the pants. It is also a bit tight to tie. But the whole outfit is very beautiful!
Translated reviews
S
Sylvie D.
Rating: 3 out of 5
following a purchase from 19/06/2025
Price of the bracelet too high.
Translated reviews
Response from Les Nicolettes
Hello Sylvie,

Thank you very much for taking the time to share your opinion.
We understand that the price of our Ocean bracelets may seem high and we are sorry if this has affected your experience.

Each Ocean bracelet is handmade with quality materials, in order to offer unique and durable creations at a price we wish to be as fair as possible.

Your feedback is valuable and helps us improve our collections. If you wish, you can return the bracelet to us and we will refund you.

Have a nice day,
Lucie
M
MARJORIE T.
Rating: 4 out of 5
following a purchase from 18/06/2025
I am generally satisfied with the products ordered; I was just "disappointed" to realize that the hearts cannot be worn on the flower stems! Otherwise, nothing to say and I will undoubtedly order again, especially for small gifts!
Translated reviews
A
Alix C.
Rating: 4 out of 5
following a purchase from 10/06/2025
I bought the vague pants, they are really beautiful but be careful they are transparent! We'll see over time, I hope the colors won't fade too much... but very pleasant to wear, lightweight material.
Translated reviews
T
Thomas M.
Rating: 2 out of 5
following a purchase from 20/05/2025
I had forgotten that my daughter ordered the earrings for a friend but I still haven't received anything to this day nor has my daughter. Is this normal? Best regards, Mrs. Thomas Muriel
Translated reviews
Response from Les Nicolettes
Hello Muriel,

First of all, thank you very much for your order :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Your order dates from May 20, on May 21 your order was shipped and it was delivered on May 23: https://www.laposte.fr/outils/suivre-vos-envois?code=87001159513596H

I am sending you privately the validation of the address you provided during the order :)

Thank you and have a nice day,
Lucie
C
christine M.
Rating: 4 out of 5
following a purchase from 15/05/2025
It was for a gift! The person was very happy.
Translated reviews
P
Pascaline H.
Rating: 3 out of 5
following a purchase from 08/05/2025
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
Translated reviews
Response from Les Nicolettes
Hello Pascaline,

Ah I completely understand you, it's quite normal, sorry for this issue.

Please do not hesitate to contact us, we are here for that :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair:

Thank you and have a nice evening,
Lucie
M
Marine M.
Rating: 2 out of 5
following a purchase from 04/05/2025
I didn't receive my order Problem with delivery I think
Translated reviews
Response from Les Nicolettes
Hello Marine,

Yes indeed, as you explained to me, you had put your old address.

No worries, your envelope has been resent to your new address and you have received it: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19903054614.

Thank you very much for your order,
Have a nice day,
Lucie
S
SYLVIE B.
Rating: 4 out of 5
following a purchase from 27/04/2025
very well
Translated reviews
L
Lise B.
Rating: 4 out of 5
following a purchase from 15/04/2025
You have beautiful jewelry! However, they come at a price.
Translated reviews
A
Anaïs B.
Rating: 3 out of 5
following a purchase from 13/04/2025
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
Translated reviews
Response from Les Nicolettes
Hello Anaïs,

I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much for your order and have a nice day,
Lucie
A
Agathe V.
Rating: 4 out of 5
following a purchase from 12/04/2025
The clip is beautiful but it is made for fine hair. I have thick hair which means that the result of my hair tied up with the clip does not meet my expectations. However, the color is beautiful 🙂
Translated reviews
V
Valerie W.
Rating: 4 out of 5
following a purchase from 12/04/2025
I would have preferred thinner rings 😉. As for the rest, it's very good... By the way, I have been promoting you to those around me 🥰.
Translated reviews
C
Cecile M.
Rating: 4 out of 5
following a purchase from 10/04/2025
The earrings are very beautiful, and the ring is made from non-allergenic materials. The team's quick responsiveness is greatly appreciated! The only downside is the lack of uniformity in the Charms during their manufacturing, which forces us to place them in one direction only. It's a shame considering the price of the earrings...
Translated reviews
A
Aurelie C.
Rating: 3 out of 5
following a purchase from 06/04/2025
One of the loops is very hard to open
Translated reviews
Response from Les Nicolettes
Hello Aurélie,

Thank you very much for your order.

Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:

Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121

This was following our exchanges.

Thank you for your feedback and have a nice day,
Lucie
M
Mandy S.
Rating: 4 out of 5
following a purchase from 06/04/2025
I ordered the rings + 3 pairs of fancy ones, but to my great surprise, different rings are needed for the 'hearts'.. As a result, I still haven't been able to put the hearts on 😞 Otherwise, I am satisfied with the whole set.
Translated reviews
L
Laurence C.
Rating: 4 out of 5
following a purchase from 28/03/2025
Beautiful, too bad that on one of the loops the clasp does not close properly and opens.
Translated reviews
L
Laure C.
Rating: 2 out of 5
following a purchase from 02/04/2025
I did not receive the ordered colors, unless I am mistaken
Translated reviews
Response from Les Nicolettes
Hello Laure,

Thank you for your message, and sorry if there was an error in the order!

Feel free to get back to us, we are here for that and we offer 4 ways to contact us right here:
https://www.lesnicolettes.com/pages/contactez-nicolette

We can either send you the correct colors, or arrange an exchange or a refund, whichever you prefer

See you soon,
Lucie
L
Loïc P.
Rating: 4 out of 5
following a purchase from 02/04/2025
Easy to place the order, quickly received with ease via Mondial Relay. The only point preventing 5 stars is the packaging, not very glamorous for jewelry.
Translated reviews
F
Floriane L.
Rating: 4 out of 5
following a purchase from 27/03/2025
I ordered a pair of hoop earrings as well as some additional charms. The way the charms are presented made me think I had ordered a set of charms from the previous collection, as the photo showed several charms of different colors. However, upon receiving my package, I only had one additional pair of charms. I believe the explanation is not clear in the description and that the photo is misleading. It should be specified more clearly in the details of the photos. The return shipping costs at my expense also influenced my decision not to return the package.
Translated reviews
P
Pascale F.
Rating: 4 out of 5
following a purchase from 26/03/2025
It was a gift requested by my daughter, the purchase went well and she is happy, the exchanges with 'Lucie' were clear and cordial.
Translated reviews
S
Sabine M.
Rating: 4 out of 5
following a purchase from 29/01/2025
Very good, but shipping costs are too high😞
Translated reviews
E
Emilie P.
Rating: 2 out of 5
following a purchase from 27/03/2025
Disappointed with my "champagne" color charms, there is a majority of white glitter, I didn't imagine that when I saw them on the site.
Translated reviews
Response from Les Nicolettes
Hello Émilie,

Indeed, there is white glitter because you ordered the Ivory Champagne Tiaré charms — it is therefore a mix of champagne and white glitter.

Feel free to get back to me if you would like to exchange for the Champagne Tiaré charms or any other model :)

Thank you very much for your order and have a great day,
Lucie
C
Christelle L.
Rating: 4 out of 5
following a purchase from 26/03/2025
Light curls that make an impact!
Translated reviews
C
carole C.
Rating: 4 out of 5
following a purchase from 26/03/2025
Great
Translated reviews
M
Marylis G.
Rating: 4 out of 5
following a purchase from 20/03/2025
Despite being with the relay locker, you delivered it back to me. Thank you for your gesture.
Translated reviews
M
Marie D.
Rating: 4 out of 5
following a purchase from 18/03/2025
Very satisfied, however I would have preferred a thinner ring and a nicer gold shine on the ring, it seems 'dull' to me. That said, it remains very pretty.
Translated reviews
A
Anne-Line L.
Rating: 4 out of 5
following a purchase from 19/03/2025
Too pretty bag! Thank you
Translated reviews
J
Julie T.
Rating: 4 out of 5
following a purchase from 16/03/2025
I find your products really great. I am disappointed because my earring opened and I lost the flower. I bought another pair to replace it and I almost lost it again...
Translated reviews
A
Annie P.
Rating: 4 out of 5
following a purchase from 12/03/2025
Very pretty..
Translated reviews
F
Florence D.
Rating: 4 out of 5
following a purchase from 04/03/2025
Very happy with these curls 🥰 can't wait to improve my collection to vary the pleasures. I just hope the rings will last over time 🤞🏻
Translated reviews
S
Sylvie G.
Rating: 4 out of 5
following a purchase from 25/01/2025
Very good good quality
Translated reviews
L
lise L.
Rating: 3 out of 5
following a purchase from 17/02/2025
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
Translated reviews
H
Hulya S.
Rating: 2 out of 5
following a purchase from 19/02/2025
I'm really disapointed by the quality of the mettalic part of the earring and the heart shaped pieces cant be used with ring (is there a compatibility problem ?)
N
Nad C.
Rating: 4 out of 5
following a purchase from 05/02/2025
Very happy with my purchases
Translated reviews
M
Melanie G.
Rating: 4 out of 5
following a purchase from 05/02/2025
Beautiful earrings, but disappointed by the color, which doesn't look at all like what's on the site.
Translated reviews
S
SEVERINE E.
Rating: 4 out of 5
following a purchase from 07/02/2025
I had a problem with my first order with the creoles that wouldn't close, so I contacted the service department who immediately sent me what I needed. I recommend it because the after-sales service is very serious and the products are great.
Translated reviews
We use cookies for audience measurement and improving user experience.