Customer reviews of Les Nicolettes

Trust Attestation
9,8 /10
Overall rating: 9,8 out of 10
Based on 2 986 published reviews
5 2 809 94% 4 120 4% 3 38 1% 2 11 0% 1 8 0%

Summary of reviews

Les Nicolettes consistently delivers attractive, well-made jewelry with fast delivery and reliable service. Customers highlight the variety and charm of colors and styles, the ease of matching pieces to outfits, and the enjoyment of interchangeable charms, which keeps them returning for new colors and gifts. The customer service is described as responsive and helpful, with fast handling of orders, after-sales care, and positive resolutions to issues. Overall, shoppers praise the quality, appearance, and dependable shipping that make both personal purchases and gifts satisfying.

3 star reviews

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A
Andrea M.
Rating: 3 out of 5
following a purchase from 07/05/2026
Delivery good, but the goods do not seem very little.
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Prescillia H.
Rating: 3 out of 5
following a purchase from 09/04/2026
Unfortunately, the earrings are of poor quality. The stones are very pretty but the earrings need to be reviewed.
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Dorothee M.
Rating: 3 out of 5
following a purchase from 01/04/2026
I am happy with the earrings but I am disappointed with the color. I can't find the red I chose on the site. But I like them anyway.
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Fanny B.
Rating: 3 out of 5
following a purchase from 13/03/2026
The earrings are very pretty and the fastening system is practical; however, the material used has sensitized my daughter's lobe and an abscess has appeared.
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Justine B.
Rating: 3 out of 5
following a purchase from 06/03/2026
Satisfied even if the free pair of flowers I received is the same color as the ones I ordered. Too bad
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Response from Les Nicolettes
Hello Justine,

First of all, thank you very much for your order :)

Then I am sorry if you received the gift pair of charms identical to the ordered charms, could you please send me a photo?

Because on my side, those were not the same ones that were scanned initially, this way I can report the error to the company that manages our orders:

Thank you and have a nice day,
Lucie
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Geraldine G.
Rating: 3 out of 5
following a purchase from 01/02/2026
Disappointed by the size, the earrings, I saw them much bigger
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Response from Les Nicolettes
Hello Geraldine,

First of all, thank you very much for your order :)

Then I am sorry for you, indeed you ordered the mini hoops so they are mini :)

Feel free to get back to me for an exchange, we offer 3 ways to contact us:

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
F
florence D.
Rating: 3 out of 5
following a purchase from 26/01/2026
A bit disappointed to see that the suns have a plastic effect while in the photo it looks golden.
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Julia P.
Rating: 3 out of 5
following a purchase from 25/12/2025
BO smalls
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Pauline D.
Rating: 3 out of 5
following a purchase from 22/12/2025
I received my order well, however I am a bit disappointed because the tip of the heart of the adult pair was broken so a bit disappointed given the price of the earrings. But otherwise the packaging was great and the pair of children's earrings very pretty.
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Response from Les Nicolettes
Hello Pauline,

First of all, thank you very much for your order :)

Then I am sorry for this issue, you should not hesitate to come back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I apologize for the delay in response, I rarely read reviews.

A new pair of hearts will be sent today by tracked letter :)

Thank you and have a nice day,
Lucie
M
Marie-Françoise R.
Rating: 3 out of 5
following a purchase from 19/12/2025
I received the hearts but I couldn't wear them on New Year's Day because one ring wouldn't close. I was told by email that I would receive it by tracked letter, It's been more than a week and I haven't received anything!!!
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Salvador Somont R.
Rating: 3 out of 5
following a purchase from 11/12/2025
I am very disappointed: I was just about to contact your customer service because I ordered 1 pair for my daughter at Christmas and one of the 2 loops is not provided with sequins like the other. It leaves empty spaces as if something is missing and mismatches with the other loop. I could send you a photo if you wish.
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Response from Les Nicolettes
Hello Rachel,

First of all, thank you very much for your order :)

Next, I am sorry for this issue, you should not hesitate to get back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I apologize for the delay in response, I rarely read reviews.

A new pair will be sent today by tracked letter with a small pair of charms as a gift for your daughter :)

Thank you and have a nice day,
Lucie
C
Carole C.
Rating: 3 out of 5
following a purchase from 18/12/2025
I have a loop that closes poorly and I thought they were more golden...despite that, they are very pretty and original to the ear
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Response from Les Nicolettes
Hello Carole,

First of all, thank you very much for your order :)

Then I am sorry for this issue, you should not hesitate to come back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I apologize for the delay in response, I rarely read reviews.

A new pair of rings will be sent today by tracked mail :)

Thank you and have a nice day,
Lucie
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Nelly O.
Rating: 3 out of 5
following a purchase from 07/12/2025
Order placed and received. Careful shipping, nice packaging. The only small downside for me is the resin finish of the flowers with straight edges that lacks "softness".
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Danielle Y.
Rating: 3 out of 5
following a purchase from 09/12/2025
Disappointed because the Creoles do not close
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Response from Les Nicolettes
Hello Danielle,

First of all, thank you very much for your order :)

Then I am really sorry for this issue, you should not hesitate to get back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

A new pair will be sent today by colissimo as with your order, you should receive it on Thursday :)

Thank you and have a nice day,
Lucie
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Florence E.
Rating: 3 out of 5
following a purchase from 23/11/2025
One of the earrings broke while I had only worn them 2 times! Too bad because they are beautiful!
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Response from Les Nicolettes
Hello Florence,

First of all, thank you very much for your order :)

Then I am sorry for this issue, you should not hesitate to get back to us, we are here for that, we offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

Unfortunately, we had a few breakages during transport with the knot charms.

A new pair will be sent tomorrow by colissimo, with a bit of luck, you should receive it before Christmas :)

Thank you and have a nice evening,
Have a joyful holiday,
Lucie
A
Alice H.
Rating: 3 out of 5
following a purchase from 15/10/2025
The product is nice but the clip is too thin for thick hair. The barrette doesn't stay in place, it slips even when taking fine strands.
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Maryse G.
Rating: 3 out of 5
following a purchase from 20/09/2025
The loops are bigger than they appear
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Sophie D.
Rating: 3 out of 5
following a purchase from 21/09/2025
In the end, average quality, the glasses looked bigger in the photos and the earrings are of poor quality. I am disappointed with my purchases.
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Response from Les Nicolettes
Hello Sophie,

Thank you very much for your order and for your feedback.

I am really sorry that the glasses and earrings do not meet your expectations. I completely understand your disappointment, this is never what we wish for our customers.

Sorry for the delay in responding to your review, I rarely check reviews. Please do not hesitate to contact us directly, we offer 4 simple and quick ways to do so. We always find a solution
https://www.lesnicolettes.com/pages/contactez-nicolette

I just sent you an email to facilitate the return of the concerned items as much as possible. Upon receipt, I will proceed with the refund. If you could just include your order number 31232 in the return, that would be perfect :)

Thank you and have a nice day,
Lucie
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Annick L.
Rating: 3 out of 5
following a purchase from 19/09/2025
Yes, happy but the RED Nicolettes are rather PINK J. I take this opportunity to inform you that my package received at the relay point was open upon receipt.
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Elodie C.
Rating: 3 out of 5
following a purchase from 26/08/2025
One of the jewelry has a hole. Too bad
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Response from Les Nicolettes
Hello Élodie,

First of all, thank you very much for your order.

Next, I am really sorry that one of the jewelry has a defect, it’s frustrating and I completely understand your disappointment.

I rarely check reviews, please do not hesitate to contact us directly as soon as an issue arises. We are here for that and we always find a simple and quick solution for our customers.

Here are the 4 ways to reach us:
https://www.lesnicolettes.com/pages/contactez-nicolette

Get back to me at your convenience and I will take care of sending you a brand new piece of jewelry or processing a refund, depending on what you prefer.

Thank you and have a nice day,
Lucie
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Daphne G.
Rating: 3 out of 5
following a purchase from 10/08/2025
Delivery time too long
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Response from Les Nicolettes
Hello Daphné,

I take this opportunity to thank you for your second order, which this time was delivered in 2 days. Mondial Relay made up for the slight delay of your first order.

Thank you for your trust and have a nice day,
Lucie
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Marine R.
Rating: 3 out of 5
following a purchase from 23/07/2025
The charms were very pretty, however one of them was a bit damaged on the back and it was a gift.
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Response from Les Nicolettes
Hello Marine,

First of all, thank you very much for your order :)

Next, I apologize for the delay, I don't read the reviews every day but very rarely, please don't hesitate to reach out to us, we are here for that :)

https://www.lesnicolettes.com/pages/contactez-nicolette

I am sending you back the pair of charms, by tracked letter as with your order.

Thank you again and have a great day,
Lucie
V
VERONIQUE B.
Rating: 3 out of 5
following a purchase from 02/07/2025
I can't get them on
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Response from Les Nicolettes
Hello Véronique,

First of all, thank you very much for your order :)

Are you saying you can't get them on?

For your future orders, please do not hesitate to contact us directly in case of any issues: we do not always see reviews immediately. You will find our 4 contact methods here: https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you and have a nice day,
Lucie
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Sylvie D.
Rating: 3 out of 5
following a purchase from 19/06/2025
Price of the bracelet too high.
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Response from Les Nicolettes
Hello Sylvie,

Thank you very much for taking the time to share your opinion.
We understand that the price of our Ocean bracelets may seem high and we are sorry if this has affected your experience.

Each Ocean bracelet is handmade with quality materials, in order to offer unique and durable creations at a price we wish to be as fair as possible.

Your feedback is valuable and helps us improve our collections. If you wish, you can return the bracelet to us and we will refund you.

Have a nice day,
Lucie
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Pascaline H.
Rating: 3 out of 5
following a purchase from 08/05/2025
Happy with part of my order. I bought a surprise pack that was the same as the model I purchased. I would have liked a different one.
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Response from Les Nicolettes
Hello Pascaline,

Ah I completely understand you, it's quite normal, sorry for this issue.

Please do not hesitate to contact us, we are here for that :)

We offer 4 ways to contact us: https://www.lesnicolettes.com/pages/contactez-nicolette

I will send you another pair:

Thank you and have a nice evening,
Lucie
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Anaïs B.
Rating: 3 out of 5
following a purchase from 13/04/2025
I am satisfied with the bag but not with the earrings: the hoop is too big and hurts my ear, I can't wear them.
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Response from Les Nicolettes
Hello Anaïs,

I am sending you rings for the hearts: they have the same diameter, but are much thinner and will probably be better suited to your ears:
https://www.lesnicolettes.com/pages/zoom-sur-nos-creoles-en-acier-inoxydable

We offer 4 ways to contact us. Next time, please do not hesitate to write to us: it allows us to resolve an issue immediately. Reviews, on the other hand, are read less frequently :)

https://www.lesnicolettes.com/pages/contactez-nicolette

Thank you very much for your order and have a nice day,
Lucie
A
Aurelie C.
Rating: 3 out of 5
following a purchase from 06/04/2025
One of the loops is very hard to open
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Response from Les Nicolettes
Hello Aurélie,

Thank you very much for your order.

Just to clarify: you did not receive the 2nd pair of rings that I sent you on 04/16 and which was delivered on 04/19, as indicated here:

Colissimo tracking: https://www.laposte.fr/outils/suivre-vos-envois?code=6C19789727121

This was following our exchanges.

Thank you for your feedback and have a nice day,
Lucie
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lise L.
Rating: 3 out of 5
following a purchase from 17/02/2025
Very satisfied with my order, very beautiful product, I will quickly place another order 😁😉👍
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elke R.
Rating: 3 out of 5
following a purchase from 11/02/2025
De hartjes kunnen niet in de hangertjes van de andere oorbellen
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Patricia D.
Rating: 3 out of 5
following a purchase from 25/01/2025
I find the curls a bit too thick.
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Nathalie L.
Rating: 3 out of 5
following a purchase from 09/01/2025
Disappointed by the pearly champagne color which is too light I haven't put them on yet
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Clemence C.
Rating: 3 out of 5
following a purchase from 08/01/2025
One of the two pairs is very hard to close The stem is slightly offset from the hole
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Christopher D.
Rating: 3 out of 5
following a purchase from 10/12/2024
Product conforms to order. There is no notice of shipment or tracking of the package, which in my opinion is mandatory. Sincerely, Christopher
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Response from Les Nicolettes
Hello Christopher,

First of all, thank you very much for your order :)

I'd like to come back to you following your review :)

You have indeed received 2 emails on this address [email protected], one being the order confirmation and the second the shipping confirmation email with the tracking link :)

Unfortunately, they must have slipped into your spam folder :)

Thank you and have a nice day,
Lucie
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Marie Françoise E.
Rating: 3 out of 5
following a purchase from 06/12/2024
Pretty earrings, too bad they don't come in a gift bag.
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Response from Les Nicolettes
Hello Marie-Françoise,

First of all, thank you very much for your order! 😊

As indicated in the shopping cart step, you need to specify that it's for a gift so that our teams can prepare your order in gift mode.

Thank you and have a nice day,
Lucie
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BELLA C.
Rating: 3 out of 5
following a purchase from 25/11/2024
No complaints
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Response from Les Nicolettes
Hello Bella :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of creoles or send you a return label for a refund :)
Thank you and have a nice day, Thomas
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Laetitia L.
Rating: 3 out of 5
following a purchase from 17/11/2024
I thought the colors were pretty but I'm a bit disappointed with the rendering - it's a bit too big for me.
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Response from Les Nicolettes
Hello Laetitia :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your charms or send you a return label for a refund :)
Thank you and have a nice day, Thomas
F
florence V.
Rating: 3 out of 5
following a purchase from 15/11/2024
I thought the flower would be smaller
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Response from Les Nicolettes
Hello Florence :) First of all, thank you very much for your order :) Then, don't hesitate to come back to us, we offer 5 ways to contact us, our only goal is the satisfaction of our customers :) We can change your pair of earrings or send you a return label for a refund :)
Thank you and have a nice day, Thomas
C
Clea D.
Rating: 3 out of 5
following a purchase from 10/08/2024
Mixed opinion, considering the price... the clip doesn't hold well in the hair.
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