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I
Rating: 4 out of 5
Unfortunately, the goods did not arrive exactly as I ordered. Instead of six half-liter maple water, I received three 1-liter packages.
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Package and product of quality, in good condition, but the delivery company DPD delivers wherever it wants, this is a recurring problem
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P
Rating: 5 out of 5
Very good product, it meets my expectations
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I
Rating: 5 out of 5
Great! I highly recommend
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S
Rating: 5 out of 5
Ok
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I
Rating: 5 out of 5
Very fast delivery. Careful packaging. Thank you!
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P
Rating: 5 out of 5
Problem with DPD but the Maple Treasures corrected by sending another package
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S
Rating: 5 out of 5
Products that meet our expectations Authentic
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F
Rating: 5 out of 5
very satisfied
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E
Rating: 5 out of 5
Perfect exactly what I expected. Thank you
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C
Rating: 5 out of 5
Light overshirt to wear but warm.
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F
Rating: 5 out of 5
Fast and careful delivery and excellent products
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A
Rating: 5 out of 5
Very happy with my order. An item is out of stock, I am eagerly waiting for the item
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V
Rating: 3 out of 5
Impeccable product, however delivery issue, and I waited a while before the reshipment, overall I received the order 1.5 months later
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M
Rating: 5 out of 5
Very satisfied, see you soon to make another order :)
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D
Rating: 1 out of 5
I was not delivered the ordered products but something else, because supposedly out of stock, but online and available at the time of my order. Fortunately, products were returned and refund processed.
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M
Rating: 5 out of 5
It's delicious
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M
Rating: 5 out of 5
Everything was perfect Simple order but with bottle purchase, very suitable packaging so zero breakage!!! Thank you very much
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V
Rating: 5 out of 5
Very good, it reminds me of my trip to Quebec.
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C
Rating: 5 out of 5
Everything went great, very tasty
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C
Rating: 5 out of 5
Perfect
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F
Rating: 2 out of 5
Upon receiving my order, I noticed that an item was missing. I was still charged the initial amount. No information was provided to me.
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R
Rating: 1 out of 5
Charges delivery fees and does not meet deadlines. Not even a commercial gesture or a refund of delivery fees. This company would benefit from being more customer-friendly.
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A
Rating: 5 out of 5
Always very satisfied with the products
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C
Rating: 1 out of 5
Customer service is not responding to my messages. My money is gone, and it looks like I will never receive my package. I will definitely not be ordering from here again.
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M
Rating: 5 out of 5
Super
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J
Rating: 5 out of 5
Super
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P
Rating: 5 out of 5
Very good Order and delivery impeccable Bravo and thank you
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D
Rating: 5 out of 5
Never disappointed. Orders received quickly without issues and quality products.
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B
Rating: 1 out of 5
An order No. 46431 placed on January 16 still has not arrived at its destination. In a letter dated 01/19, you inform me that the order with reference DUXSZMHUV is on its way. The very dark syrup can (1 L) was announced to be in stock at the time of my order, but following my complaint on 01/21, you replied that there is a delay at the port of Le Havre... If you are unable to fulfill my order, I will ask you to refund me so that I can turn to another provider capable of satisfying me. Thank you
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D
Rating: 5 out of 5
I am satisfied with the quality of the biscuits. They are very good. The delivery was very fast. I recommend this site
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Y
Rating: 5 out of 5
Nothing
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D
Rating: 4 out of 5
I am not satisfied with my last order. I received an email giving me a 15% discount with a minimum around 65€. When I took advantage of this offer, the minimum had risen to 115€! And all this while respecting the deadline. I reported it during my order. No reaction from you! Otherwise, I received the ordered products, but with a 10% discount. Thank you for responding.
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P
Rating: 2 out of 5
The maple syrup boxes were all crushed while the carton was intact.
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J
Rating: 5 out of 5
Perfect
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P
Rating: 1 out of 5
Upon receiving my order, one box was completely dented. I sent two emails, with photos for a response. To this day, still nothing. Zero for after-sales service.
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E
Rating: 5 out of 5
fast and efficient
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N
Rating: 5 out of 5
Fast delivery, well packaged, quality product, I have 3 orders to my credit never disappointed.
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J
Rating: 4 out of 5
Very good
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