Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2, 3 and 4 stars

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Amandine P.
Rating: 4 out of 5
following a purchase from 16/03/2023
Gift for my spouse who had tasted this whisky on the Christmas market of Toulouse, he is delighted! I just expected to have it in the box as it was presented on the market, for a bottle at this price it would have been more appropriate
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Francis R.
Rating: 2 out of 5
following a purchase from 11/03/2023
Very good cookie but the price of delivery is too high.
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Lise G.
Rating: 4 out of 5
following a purchase from 10/03/2023
Hello I'm interested in your products and I'm thinking of taking a regular order for maple syrup ducks. I find your promotions not very clear.
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Catherine P.
Rating: 1 out of 5
following a purchase from 08/03/2023
I refused my stale order upon arrival
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C. B.
Rating: 1 out of 5
following a purchase from 05/03/2023
I had to chase the package to several points that were actually not the delivery person's relay points. This is nonsense. Result a lot of time wasted for nothing.
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Laurence M.
Rating: 3 out of 5
following a purchase from 03/03/2023
One of the 2 boxes containing the bottles of whisky was damaged. It's a pity when you know that these are boxes that we want to offer and that the boxes are invoiced.
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Jan S.
Rating: 4 out of 5
following a purchase from 01/03/2023
Great stuff that maple water and everything went as expected.
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Jacques D.
Rating: 4 out of 5
following a purchase from 27/02/2023
Fast delivery and good products, thank you
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Christine L.
Rating: 4 out of 5
following a purchase from 25/02/2023
I received the products well. I have tried the cookies, but have not used the other products yet.
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Mélanie T.
Rating: 4 out of 5
following a purchase from 26/02/2023
This is the 2nd time I've bought your products and it's always so good. I especially like the ice wine candies and the maple syrup cookies. Too bad you don't make the blueberry candies anymore.
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Francoise B.
Rating: 4 out of 5
following a purchase from 24/02/2023
I love the cookies as usual, but I am disappointed with the maple candies,
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Anaïs O.
Rating: 3 out of 5
following a purchase from 23/02/2023
I ordered a nice box of Sortilège cream whiskey. Visually I was supposed to receive a beautiful black bottle with a maple leaf on it. At the reception I discover a banal bottle all black without leaf, box exploded fortunately the glasses were packed separately. This box was a gift to offer, I was really disappointed, I will not recommend.
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Jean-Jacques L.
Rating: 4 out of 5
following a purchase from 19/02/2023
Ok
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Daniel E.
Rating: 4 out of 5
following a purchase from 11/02/2023
I have read about the 10% discount on my first order but I can't find out how to apply for it. Thank you for your products.
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frédéric M.
Rating: 4 out of 5
following a purchase from 08/02/2023
Perfect product, very fast delivery. On the other hand, only 8 days to get the package... I was away. I went there on the 8th day and it was a little complicated hence the star in less (using another transport network?). Otherwise everything was perfect I recommend
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Jean-Pierre V.
Rating: 3 out of 5
following a purchase from 31/01/2023
There was a problem of delivery from 24 to 48h, we passed to 7 days. Your products are excellent, remains the gin to taste but delivery 24 to 48h we passed to 7 days. Scalded cat fears cold water
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Fabienne B.
Rating: 3 out of 5
following a purchase from 30/01/2023
I am missing two packages of chocolate cookies not received make the package and already reported Thank you for seeing and answering me because I paid in full
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CAROLE L.
Rating: 4 out of 5
following a purchase from 22/01/2023
The delivery leaves something to be desired...
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Sophie K.
Rating: 3 out of 5
following a purchase from 23/01/2023
Beautiful products that unfortunately are not readily available if you do not live in or near a major city.
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Tania K.
Rating: 4 out of 5
following a purchase from 20/01/2023
Order received quickly, a pleasure to be able to find the flavor of real Canadian product.
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BERTIN J.
Rating: 4 out of 5
following a purchase from 22/01/2023
Very good
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Sylvie M.
Rating: 4 out of 5
following a purchase from 15/01/2023
I really like maple syrup and I'm glad to find all this range of products on the maple treasures website, even if their prices are a bit high.
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Nadine M.
Rating: 1 out of 5
following a purchase from 15/01/2023
A box of cookies completely broken, box also damaged, in a nickel package. I have 3 other boxes ordered with ok box. As it's for gifts, I didn't check. I hope no bad surprises. I will refrain from rating
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Myriam G.
Rating: 4 out of 5
following a purchase from 13/01/2023
Very responsive after sales service!
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Annie S.
Rating: 4 out of 5
following a purchase from 12/01/2023
Great product. Just a problem with the delivery place, too far from my home. Prefer Lodève. Thanks
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Jocelyn H.
Rating: 4 out of 5
following a purchase from 09/01/2023
Fast delivery
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LYDIE B.
Rating: 1 out of 5
following a purchase from 08/01/2023
I have been a customer of Maple Treasures for several years, the maple syrup is always of very good quality and exceptional but the maple leaf cookies have dropped dramatically in quality and when we opened the boxes we noticed the manufacturing date June 2019, we are in 2023!
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Response from Les Trésors d’Érable
2019 ? Unsere Website existierte zu diesem Zeitpunkt noch nicht! Dies ist nicht möglich. Wir haben 2020 eröffnet. Die Kuchen kommen von unserem Lieferanten in Kanada, der im September 2022 in Frankreich empfangen wurde.
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JF F.
Rating: 4 out of 5
following a purchase from 08/01/2023
Good value for money product, really from Quebec and good service
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jean-pierre C.
Rating: 3 out of 5
following a purchase from 08/01/2023
Since a few months, the mention GOLDEN TASTE is no longer engraved on the box but replaced by a sticky label. Inside the syrup is BORNE with a pronounced taste that I like much less. I have the feeling to have been deceived. It is unpleasant.
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JEAN-PIERRE F.
Rating: 4 out of 5
following a purchase from 08/01/2023
Thank you for providing the maple tins with opening tabs. Many cakes arrived broken.
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Aurore B.
Rating: 3 out of 5
following a purchase from 05/01/2023
Hello. I am quite happy with my order but I am still one to have received a batch of cookies with an expiration date so short. That is to say almost 1 month before eating the cookies. While I brought back 3 weeks ago from Canada, the same brand and they have an expiration date of several months.
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PATRICE P.
Rating: 4 out of 5
following a purchase from 02/01/2023
short
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Vincent C.
Rating: 2 out of 5
following a purchase from 29/12/2022
I order on this site for a specific brand of maple syrup. Not available individually... So I order the batch of 5 which is available. And the opening of the package I have a copy of the syrup that I ordered and 4 of another brand. Commercial manipulation, hello.
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Andre R.
Rating: 4 out of 5
following a purchase from 07/11/2022
Since I tasted it I can't do without it
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ORELIE S.
Rating: 2 out of 5
following a purchase from 20/12/2022
Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.
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Laurence S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Fast service
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Aloyse C.
Rating: 4 out of 5
following a purchase from 16/12/2022
very well packed, delivered quickly
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Jean Claude M.
Rating: 4 out of 5
following a purchase from 22/12/2022
Product conforms, but a little expensive
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Julie M.
Rating: 4 out of 5
following a purchase from 01/12/2022
Delivery was pretty fast, all the items are there and in good condition. Only drawback: I paid a little extra for them to be wrapped as gifts, but they arrived in a simple box, no gift wrap! Apart from that, very satisfactory service
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Norbert B.
Rating: 4 out of 5
following a purchase from 15/12/2022
Pleasantly surprised by the discovery of Cannadian wine
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