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P
Rating: 4 out of 5
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Reviews 1, 2, 3 and 4 stars
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Rating: 3 out of 5
In fact, the loyalty discount only covers the shipping costs.
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C
Rating: 4 out of 5
Very good products
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A
Rating: 4 out of 5
Good products but I haven't tasted everything yet.
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J
Rating: 4 out of 5
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
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C
Rating: 4 out of 5
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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J
Rating: 4 out of 5
Pleasant whisky.
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D
Rating: 1 out of 5
I had to go pick up my package myself at a pickup point and never received a response to my dissatisfaction email messages
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N
Rating: 1 out of 5
-the maple butter shortbread cookies were expired since 6/6/25 -the chocolate-covered blueberries were a large deformed and whitish mass with melted chocolate. I would never buy edibles again in this store
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Y
Rating: 1 out of 5
I ordered from the Les Trésors d'érable shop the Sortilège pack. Upon receipt at the relay point, one of the bottles had a pierced cap and was leaking: about a third of the content had spilled in the box. Impossible to make a reservation with UPS, but the problem seems to come from the packaging (box too loaded).
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S
Rating: 1 out of 5
More than two weeks and still nothing received. You proposed firm UPS relays!!! I will not order again and I will not recommend the site to my relatives.
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M
Rating: 4 out of 5
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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C
Rating: 4 out of 5
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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M
Rating: 4 out of 5
The products are a good value for money and the delivery is fast.
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G
Rating: 3 out of 5
we are not satisfied UPS it took several days to find our package not to mention the time spent on the phone Best regards
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M
Rating: 2 out of 5
Order not received to date...
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M
Rating: 1 out of 5
I am disappointed with the cake expiration date 09/25, plus I have a batch of 3 packages. Nowhere was a short expiration date specified. Everything else is fine because I know the products.
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A
Rating: 3 out of 5
I had ordered a bottle of rum which I learned during the receipt of my other items was no longer available and therefore refunded. I would have preferred to wait and receive it and simply a message indicating this before shipping...
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J
Rating: 1 out of 5
The cookies order they were all melted
P
Rating: 4 out of 5
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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P
Rating: 1 out of 5
The products I received are expired! It's a shame given the price!
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M
Rating: 2 out of 5
I had contacted you to tell you that a bottle of maple syrup was broken. And I never received a response.
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L
Rating: 4 out of 5
It's a shame there was plastic packaging inside the box.
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D
Rating: 4 out of 5
Very good this maple syrup
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Y
Rating: 2 out of 5
I ordered 3 bottles but only received 2 and paid for 3.
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B
Rating: 4 out of 5
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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C
Rating: 4 out of 5
Good product, very responsive customer service
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A
Rating: 3 out of 5
satisfaction yes and no - no because the metal biscuit box I ordered to open arrived dented.
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F
Rating: 1 out of 5
Only 4 bottles delivered (ordered 6) already written 3 emails for clarification... so far not a single response... One can only say A W F U L
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M
Rating: 1 out of 5
I still haven't received my order!!
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A
Rating: 4 out of 5
Good
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F
Rating: 1 out of 5
A client for several years, the site Les Trésors d'Érable ensured both quality products and customer experience. Today, it is a disaster. One time out of two, the ordered products are not available, and customer service is absent, especially regarding refunds.
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J
Rating: 3 out of 5
Only received 1 out of 4 liters, but they shipped the missing syrup fast
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M
Rating: 1 out of 5
No delivery received
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F
Rating: 4 out of 5
Package arrived as agreed, original products but I am waiting for feedback on one not "fresh"
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J
Rating: 2 out of 5
I only received a confirmation of my order by email but then no shipping information. Therefore, I asked by email for the shipping information but I never got a response.
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A
Rating: 2 out of 5
The products are excellent but the delivery is deplorable
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M
Rating: 2 out of 5
I had a hard time recovering my order. The pickup point was closed every time I went there (4 times) I sent you a help request twice without any response from you!!! This is not serious!!!
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M
Rating: 4 out of 5
The expiration dates are too close to the limit
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C
Rating: 4 out of 5
Great thanks :)
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