Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2, 3 and 5 stars

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D
Diane V.
Rating: 1 out of 5
following a purchase from 26/01/2026
I was not delivered the ordered products but something else, because supposedly out of stock, but online and available at the time of my order. Fortunately, products were returned and refund processed.
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Marie Claude T.
Rating: 5 out of 5
following a purchase from 26/01/2026
It's delicious
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Mika M.
Rating: 5 out of 5
following a purchase from 24/01/2026
Everything was perfect Simple order but with bottle purchase, very suitable packaging so zero breakage!!! Thank you very much
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valerie T.
Rating: 5 out of 5
following a purchase from 26/01/2026
Very good, it reminds me of my trip to Quebec.
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Cornelia G.
Rating: 5 out of 5
following a purchase from 24/01/2026
Everything went great, very tasty
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Christine M.
Rating: 5 out of 5
following a purchase from 23/01/2026
Perfect
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Frédéric A.
Rating: 2 out of 5
following a purchase from 21/01/2026
Upon receiving my order, I noticed that an item was missing. I was still charged the initial amount. No information was provided to me.
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Ram H.
Rating: 1 out of 5
following a purchase from 21/01/2026
Charges delivery fees and does not meet deadlines. Not even a commercial gesture or a refund of delivery fees. This company would benefit from being more customer-friendly.
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Andrée B.
Rating: 5 out of 5
following a purchase from 22/01/2026
Always very satisfied with the products
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Christian S.
Rating: 1 out of 5
following a purchase from 20/01/2026
Customer service is not responding to my messages. My money is gone, and it looks like I will never receive my package. I will definitely not be ordering from here again.
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Michel D.
Rating: 5 out of 5
following a purchase from 22/01/2026
Super
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Jacques T.
Rating: 5 out of 5
following a purchase from 23/01/2026
Super
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pascal V.
Rating: 5 out of 5
following a purchase from 22/01/2026
Very good Order and delivery impeccable Bravo and thank you
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Dorothee M.
Rating: 5 out of 5
following a purchase from 15/12/2025
Never disappointed. Orders received quickly without issues and quality products.
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BERNARD B.
Rating: 1 out of 5
following a purchase from 16/01/2026
An order No. 46431 placed on January 16 still has not arrived at its destination. In a letter dated 01/19, you inform me that the order with reference DUXSZMHUV is on its way. The very dark syrup can (1 L) was announced to be in stock at the time of my order, but following my complaint on 01/21, you replied that there is a delay at the port of Le Havre... If you are unable to fulfill my order, I will ask you to refund me so that I can turn to another provider capable of satisfying me. Thank you
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Dominique R.
Rating: 5 out of 5
following a purchase from 22/01/2026
I am satisfied with the quality of the biscuits. They are very good. The delivery was very fast. I recommend this site
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Yves L.
Rating: 5 out of 5
following a purchase from 20/01/2026
Nothing
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Patricia C.
Rating: 2 out of 5
following a purchase from 19/01/2026
The maple syrup boxes were all crushed while the carton was intact.
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JULIEN L.
Rating: 5 out of 5
following a purchase from 19/01/2026
Perfect
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Patrick M.
Rating: 1 out of 5
following a purchase from 19/01/2026
Upon receiving my order, one box was completely dented. I sent two emails, with photos for a response. To this day, still nothing. Zero for after-sales service.
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Emilie S.
Rating: 5 out of 5
following a purchase from 19/01/2026
fast and efficient
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Nathan L.
Rating: 5 out of 5
following a purchase from 17/01/2026
Fast delivery, well packaged, quality product, I have 3 orders to my credit never disappointed.
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Marie K.
Rating: 5 out of 5
following a purchase from 19/01/2026
Quality product and very fast delivery
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philippe M.
Rating: 5 out of 5
following a purchase from 18/01/2026
fast well packaged
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Fred F.
Rating: 5 out of 5
following a purchase from 17/01/2026
Ok
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Doriane D.
Rating: 5 out of 5
following a purchase from 16/01/2026
Very well packaged, very satisfied
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Armel S.
Rating: 5 out of 5
following a purchase from 17/01/2026
Good product! I could have been informed about the missing product, but the response was quick
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Monique R.
Rating: 5 out of 5
following a purchase from 18/01/2026
Very good quality products. Easy to access site and delivery within good time. Good follow-up!
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Denis V.
Rating: 1 out of 5
following a purchase from 17/01/2026
Package impossible to trace: "in preparation at the sender's". All my attempts to contact the shop have been in vain: no email response, no voicemail response. It seems I am not the only one in this situation. In short, I paid in full, but I received nothing. Very disappointing.
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Martin V.
Rating: 1 out of 5
following a purchase from 18/01/2026
I have not received my order, nor any answer to my 4 emails I sent asking for information about where it is. Cant do less then 1 star.
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Pascale G.
Rating: 5 out of 5
following a purchase from 17/01/2026
Fast and correct delivery
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Ninon D.
Rating: 5 out of 5
following a purchase from 18/01/2026
A quick and careful delivery, really satisfied.
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Charissa N.
Rating: 5 out of 5
following a purchase from 14/01/2026
I love their Maple Syrup!
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Kai P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Super fast delivery and very well packaged.
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Jean Marc F.
Rating: 5 out of 5
following a purchase from 13/01/2026
Very good product
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Gian Maria M.
Rating: 5 out of 5
following a purchase from 15/01/2026
all good excellent product and fast shipping
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Catherine L.
Rating: 5 out of 5
following a purchase from 15/01/2026
The package has arrived and brought joy to the person who received it for their birthday
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Michel K.
Rating: 5 out of 5
following a purchase from 02/01/2026
Excellent products
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Renata S.
Rating: 5 out of 5
following a purchase from 12/01/2026
Fast delivery and great cookies :-)
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Xavier C.
Rating: 5 out of 5
following a purchase from 15/01/2026
Fast and efficient really the best Thank you
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