Customer reviews of Les Trésors d’Érable

9,5 /10

Based on 7 723 published reviews

5 6 673 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2, 3 and 5 stars

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Sandrine R.

Published on 19/12/2023 à 19h31 following a purchase from 09/12/2023

Order arrived promptly, well packaged. Still need to taste everything, but we'll see at the holidays!

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Nathalie T.

Published on 19/12/2023 à 18h56 following a purchase from 09/12/2023

VERY CAREFULLY PACKED AND PROMPTLY DELIVERED

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Nigel C.

Published on 19/12/2023 à 18h51 following a purchase from 05/12/2023

Bons souvenirs de la maison à l’extérieur du pays.

Sabrina H.

Published on 19/12/2023 à 18h48 following a purchase from 09/12/2023

Order received very quickly. Very friendly driver. Everything well packed and in good condition. Looking forward to giving all these beautiful boxes for Christmas. Will recommend in the future. Thank you

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Christine R.

Published on 19/12/2023 à 18h42 following a purchase from 08/12/2023

Delivery time respected. Well-prepared parcel. Especially fragile items are well protected. Bravo

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Annick M.

Published on 19/12/2023 à 18h37 following a purchase from 09/12/2023

Very happy with my purchase despite a product being out of stock; shipping was quicker than expected.

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Isabelle D.

Published on 19/12/2023 à 18h31 following a purchase from 09/12/2023

Perfect

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Mathieu R.

Published on 19/12/2023 à 18h29 following a purchase from 09/12/2023

Top delivery, excellent products

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emilie L.

Published on 19/12/2023 à 18h24 following a purchase from 08/12/2023

The products were very well packaged and received fairly quickly. I am happy with my purchases. However I was missing an item (gift box charged 6 €) A message was made a week ago directly on the mailbox of their website to request the refund. I haven't heard back yet. Maybe they're overwhelmed with the holidays coming up, which I can understand. I hope to hear back from them.

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Christine V.

Published on 19/12/2023 à 18h12 following a purchase from 09/12/2023

Perfect order received on time nothing to complain just highly recommend

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dominique Q.

Published on 19/12/2023 à 18h02 following a purchase from 09/12/2023

Good products. Fast delivery

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Julie C.

Published on 19/12/2023 à 18h01 following a purchase from 09/12/2023

Perfect

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Benjamin C.

Published on 19/12/2023 à 15h53 following a purchase from 04/12/2023

There was an item missing from the delivery package, I'm waiting for it to be sent back to me, everything else is OK.

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Shana R.

Published on 19/12/2023 à 15h18 following a purchase from 28/11/2023

Honestly, it's been 2 times that I've placed an order and 2 times that I've had a problem with my order. Either the packaging is completely damaged or my product is received with the tape open (which is what happened with this recent order), and finally the fault of the opened package was put back on the deliveryman whereas the parcel was delivered nickel (better than the products inside) I find that not terrible level SAV. When you buy as a gift, you're not obliged to receive products in a box that's already been opened. A refund was planned on 01/12 but I still haven't received it as of 19/12. E-mail sent but no response and a refund that apparently takes 2 to 8 days to be delivered. I wouldn't recommend it. Otherwise the delivery is well respected.

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Response from Les Trésors d’Érable Published on 03/01/2024

Hello Madam.
The product was reimbursed and offered to you, you mustn't abuse it, a thank you would be the least you could do ... what do you want? 100€ maybe?

SABINE C.

Published on 19/12/2023 à 07h07 following a purchase from 06/12/2023

Package received on time Everything perfectly packagedVery satisfied.

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Jeannine L.

Published on 18/12/2023 à 23h40 following a purchase from 03/12/2023

Non-respect of the requested delivery location, the drop-off points for these parcels are overwhelmed and have little space, so you have to go to the ups warehouse, which is hard to find and difficult to access, and not near your home. Disappointed by this delivery. I will not repeat the experience.

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Jim P.

Published on 18/12/2023 à 23h39 following a purchase from 29/11/2023

I ordered from here after seeing caribou liquor on a travel channel. I was hesitant but gave it a shot. Everything was as it should. Shipping high into the USA but it was expected

Sabine V.

Published on 18/12/2023 à 22h20 following a purchase from 07/12/2023

Responsive enough to send the package. And to manage a problem. Nothing to complain about. Tre s bon site.

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Wendy C.

Published on 18/12/2023 à 18h35 following a purchase from 07/12/2023

Very happy with my 1st purchase. This was the only website I could find that would ship my favorite, hard to find, whiskey to me in Las Vegas, USA. I will be a return customer!

séverine L.

Published on 18/12/2023 à 18h17 following a purchase from 07/12/2023

Very good as always

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Aurore D.

Published on 18/12/2023 à 17h58 following a purchase from 06/12/2023

Very pleasant to find here in France the same products as in Canada. Very satisfied. Thank you very much.

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Mical S.

Published on 18/12/2023 à 16h55 following a purchase from 05/12/2023

Fast delivery and as ordered. Quality product

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charline Q.

Published on 18/12/2023 à 15h24 following a purchase from 20/11/2023

There is a product missing from my parcel (walnuts). I would like a refund.

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Sonia S.

Published on 18/12/2023 à 14h05 following a purchase from 07/12/2023

Perfect! I can't wait to taste your maple treasures!

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Brigitte C.

Published on 18/12/2023 à 13h00 following a purchase from 07/12/2023

Very happy I recommend

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Marie-claudine B.

Published on 18/12/2023 à 11h55 following a purchase from 07/12/2023

Everything went smoothly from order to delivery.

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Laurélia G.

Published on 18/12/2023 à 11h40 following a purchase from 07/12/2023

Fast shipping, great price, excellent quality alcohol! I'll be back!

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Soline C.

Published on 18/12/2023 à 11h14 following a purchase from 07/12/2023

Very good

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Vambre J.

Published on 18/12/2023 à 11h05 following a purchase from 07/12/2023

Top

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Valérie P.

Published on 18/12/2023 à 10h40 following a purchase from 07/12/2023

My order is missing an item; I'm waiting to receive it before giving a positive or negative opinion.

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Heuts W.

Published on 18/12/2023 à 10h20 following a purchase from 07/12/2023

Fast service. Very good packaging. High quality product. Great product!

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Damien D.

Published on 18/12/2023 à 10h04 following a purchase from 01/12/2023

I had the pleasure of discovering this site where the prices are less expensive than others and moreover they are not out of stock and always have the chocolate cookies.

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Nadège D.

Published on 18/12/2023 à 10h01 following a purchase from 07/12/2023

Fast delivery, products as ordered.

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Cédric C.

Published on 18/12/2023 à 09h46 following a purchase from 07/12/2023

Very good

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Giovanni R.

Published on 18/12/2023 à 09h14 following a purchase from 07/12/2023

An excellent liquor

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Cédric L.

Published on 18/12/2023 à 09h12 following a purchase from 08/12/2023

Perfect

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Jimmy S.

Published on 18/12/2023 à 08h40 following a purchase from 02/12/2023

I recommend 100% very fast delivery in spite of some damage due to the delivery the soap is very reactive.

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Sabine W.

Published on 18/12/2023 à 05h15 following a purchase from 06/12/2023

TOP SERVICE - TOP PRICES - TOP QUALITY - HIGHLY RECOMMENDED!!!!!

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Suzanne H.

Published on 17/12/2023 à 21h36 following a purchase from 05/12/2023

I really like all these products that I discovered during a stay in Quebec... The parcel arrived safely and in good condition.

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Patrick B.

Published on 17/12/2023 à 20h57 following a purchase from 05/12/2023

Very reactive company and very tasty authentic maple syrup

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