Customer reviews of Les Trésors d’Érable

There was a problem of delivery from 24 to 48h, we passed to 7 days. Your products are excellent, remains the gin to taste but delivery 24 to 48h we passed to 7 days. Scalded cat fears cold water

I am missing two packages of chocolate cookies not received make the package and already reported Thank you for seeing and answering me because I paid in full

Beautiful products that unfortunately are not readily available if you do not live in or near a major city.

A box of cookies completely broken, box also damaged, in a nickel package. I have 3 other boxes ordered with ok box. As it's for gifts, I didn't check. I hope no bad surprises. I will refrain from rating

I have been a customer of Maple Treasures for several years, the maple syrup is always of very good quality and exceptional but the maple leaf cookies have dropped dramatically in quality and when we opened the boxes we noticed the manufacturing date June 2019, we are in 2023!

Since a few months, the mention GOLDEN TASTE is no longer engraved on the box but replaced by a sticky label. Inside the syrup is BORNE with a pronounced taste that I like much less. I have the feeling to have been deceived. It is unpleasant.

Hello. I am quite happy with my order but I am still one to have received a batch of cookies with an expiration date so short. That is to say almost 1 month before eating the cookies. While I brought back 3 weeks ago from Canada, the same brand and they have an expiration date of several months.

I order on this site for a specific brand of maple syrup. Not available individually... So I order the batch of 5 which is available. And the opening of the package I have a copy of the syrup that I ordered and 4 of another brand. Commercial manipulation, hello.

Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.

Always good products offered. A fast delivery. Just to note that it is a pity that the visual does not always correspond to the description, because it misleads the customer. (In other for the "blueberry paste"). It would be wise to pay attention to this to avoid any misunderstanding. E-mails remained unanswered, but the problem was solved by phone; i.e. waiting for reimbursement and reception of a new box .... for the 5 stars.

Excellent product. 2 delivery problems on the same order. No response from customer service. Too bad....

Problem with the delivery. The deliveryman did not find the relay package indicated in the order, so he was late and was delivered in another relay.

Very fast shipping. Quality product. But do not know the allergens in the products. Too bad. The family will enjoy it.

The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.

Very good, very fast. But one of the ingredients ordered and paid for, was not in the package delivered. I've sent you an email and I still haven't had an answer... Thanks in advance

package arrived partially opened, gift box damaged inside the package.bottles of beer (well protected) and gin have resisted

The carrier is lamentable.

I have not received the entire order (two boxes are missing) and no notice from you for the balance...

I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed

Disappointed with the whisky sortilège box. It's obviously not the seller's fault, but you could warn that the box is not presentable, you know that since you pack the glasses separately from the box.

No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package

A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.

The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.

The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!

arrived in due form but the box offered is unfortunately very damaged

Offering an empty gift box and letting the order think it's a box of cakes is borderline, when will the next order be ????

The top is whiskey

high prices

I had ordered 3 boxes of maple cookies however there is only one box in my package!!! I guess the order picker forgot the other 2... too bad for me

quality product, easy to order, but the delivery is not great, 2 times damaged package

As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards

The product is delicious but unfortunately 3 jars out of 5 are exploded, I'm still waiting to return these 3 jars and be refunded.

The delivery is still a problem, GLS is not allowed to drop the packages on the proposed site... my package is wandering several days before finally arriving at my home at my request... We must remove this site from the proposals ... thank you ... otherwise, the products are top ...

Disappointed by the lack of seriousness of the packaging. Product missing 2 times in a row...

Good products except for the caramels, which have taken a "hit" and are inedible

Some products are not of good quality

Delivery fast. However, one product was missing and of the cookies were 2 of 5 packages damaged us open. Have directly written an email to date no response can not recommend the store

The boxes arrived dented, I reported it, they called me and said they were going to send them back and I didn't receive anything, I am very disappointed.

The product is perfect and would have justified the 5 stars. But the shipping was not a good experience. Having paid for a home delivery, the delivery man came right during the 2 hours of the week with no one at home and I had to go pick up the package in a store that was not very accessible (difficult parking). So if I had let him do it (delivery in a relay), I would have paid less for delivery and chosen a more easily accessible shop... so a not good customer experience at all. I probably could have chosen the delivery date (but I didn't see the feature, as with other delivery companies) and the delivery guy didn't come a second time. Are there any sites selling the same products with clearer delivery? I'll look into it.

It seems to me after a simple calculation that your jugs do not contain 1 liter each but 1/4de gallon, can you certify me this volume.