Customer reviews of Les Trésors d’Érable

9,5 /10

Based on 7 723 published reviews

5 6 673 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2, 4 and 5 stars

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Max D.

Published on 21/12/2023 à 15h31 following a purchase from 09/12/2023

In the parcel, the box was damaged, which is a shame. But otherwise everything else was fine.

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Thierry F.

Published on 21/12/2023 à 14h11 following a purchase from 08/12/2023

Very good quality products, professionalism in following up orders. We can only appreciate it!

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JEAN-PIERRE F.

Published on 21/12/2023 à 13h37 following a purchase from 09/12/2023

Quality products

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Martine H.

Published on 21/12/2023 à 13h20 following a purchase from 10/12/2023

Products identical to those found in Quebec sugar shacks. Very fast delivery. It's not the first time I've ordered and I'll do it again.

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Robichon P.

Published on 21/12/2023 à 13h09 following a purchase from 09/12/2023

Good product, good service!

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Response from Les Trésors d’Érable Published on 22/12/2023

Thank you very much for your positive review Robichon! We are pleased that you were satisfied with our product and service. Thank you for your support.

Brigitte V.

Published on 21/12/2023 à 13h09 following a purchase from 10/12/2023

Package received promptly, I have not tasted the whisky, it is a gift.

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Response from Les Trésors d’Érable Published on 22/12/2023

Thank you very much Brigitte for your positive review! We are delighted that your parcel arrived quickly. We hope the whisky will please the person you gave it to.

Nathalie J.

Published on 21/12/2023 à 10h39 following a purchase from 10/12/2023

Large selection , fast and careful shipment Quality products

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Marjorie F.

Published on 21/12/2023 à 10h22 following a purchase from 10/12/2023

Fast delivery and well-packaged parcel. As for the products purchased, they are Canadian beers that I will be giving as Christmas presents, so I cannot judge their taste.

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Response from Les Trésors d’Érable Published on 22/12/2023

Thank you very much Marjorie for your positive review! We are very pleased that you were satisfied with the products you ordered and that you received your parcel quickly.

Gilles M.

Published on 21/12/2023 à 10h17 following a purchase from 10/12/2023

Very satisfied with my order. Very good maple syrup, both the "dark" and the "amber" I ordered. Fast and efficient delivery. Would recommend.

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Response from Les Trésors d’Érable Published on 22/12/2023

Thank you very much Gilles for your opinion and your satisfaction. We are happy that you enjoyed your maple syrup order. We want to offer you the best products and services you need. Thank you for your support and we hope you will choose Les Trésors d'Érable again.

Marie Elise L.

Published on 21/12/2023 à 10h00 following a purchase from 10/12/2023

I paid more than 8 € in UPS fees to be delivered at home and while we were present the package was in relay which would not have cost me anything. Thanks for the commercial effort

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thibauld L.

Published on 21/12/2023 à 09h59 following a purchase from 07/12/2023

Super bison sausage. Careful shipping. To be recommended.

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Pascal B.

Published on 21/12/2023 à 09h59 following a purchase from 10/12/2023

The order was easy to place, the delivery was made quickly, the parcel well protected and the items well packaged. Very satisfied.

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Louis-Alexandre F.

Published on 21/12/2023 à 09h52 following a purchase from 10/12/2023

Fine

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Daniel H.

Published on 21/12/2023 à 09h36 following a purchase from 10/12/2023

Very good. I recommend this site!

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Béatrice B.

Published on 21/12/2023 à 09h30 following a purchase from 09/12/2023

Great 👍 fast delivery and I appreciated being re credited for an out of stock item next

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Nadia E.

Published on 21/12/2023 à 09h09 following a purchase from 10/12/2023

Small hitch with the UPS carrier however the sales manager found the solution and the person responsible for Maple Treasures who answered the phone immediately! If you have a delivery problem, call Maple Treasures directly 🍁 ! It will be taken care of right away! Season's greetings to the entire trésors d'Érable team: all the best!

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stéphanie S.

Published on 21/12/2023 à 09h05 following a purchase from 09/12/2023

Order well received packaging was impeccable

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Stephanie L.

Published on 20/12/2023 à 18h17 following a purchase from 09/12/2023

Quality products - very satisfied with my order 👍

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BERTRAND F.

Published on 20/12/2023 à 17h31 following a purchase from 09/12/2023

Fast delivery and very well protected. Would recommend.

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Calletravat C.

Published on 20/12/2023 à 15h26 following a purchase from 06/12/2023

Very good products I would recommend

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Dominique R.

Published on 20/12/2023 à 14h58 following a purchase from 02/12/2023

The UPS service is a real disaster, their delivery drivers never come to the house, they drop all the parcels at a delivery point and no notice is sent, it's really the lamest of all delivery services. Apart from that, as for Trésors d'Erable, nothing to complain about, impeccable as usual. Please change your delivery service!

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Mael B.

Published on 20/12/2023 à 11h59 following a purchase from 09/12/2023

great selection of products and nice promo codes! the packaging is top notch, the bottles are well protected. I really appreciate the fast delivery!

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Teresa V.

Published on 20/12/2023 à 11h16 following a purchase from 09/12/2023

The bottles I ordered arrived in good condition. Unfortunately, apart from the sortilège prestige bottle, which is the right size, I can't get the others to fit properly. The net box is therefore not adapted to my purchase and will not present as well as I would have wished for the person to whom I am offering this.

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marie-france G.

Published on 20/12/2023 à 11h13 following a purchase from 01/12/2023

satisfied.

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jean-jacques B.

Published on 20/12/2023 à 06h45 following a purchase from 09/12/2023

very well

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MARTIN D.

Published on 19/12/2023 à 20h39 following a purchase from 08/12/2023

Perfect...

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Pascale G.

Published on 19/12/2023 à 20h06 following a purchase from 08/12/2023

Efficient after-sales service... correct delivery

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Sandrine R.

Published on 19/12/2023 à 19h31 following a purchase from 09/12/2023

Order arrived promptly, well packaged. Still need to taste everything, but we'll see at the holidays!

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Nathalie T.

Published on 19/12/2023 à 18h56 following a purchase from 09/12/2023

VERY CAREFULLY PACKED AND PROMPTLY DELIVERED

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Nigel C.

Published on 19/12/2023 à 18h51 following a purchase from 05/12/2023

Bons souvenirs de la maison à l’extérieur du pays.

Sabrina H.

Published on 19/12/2023 à 18h48 following a purchase from 09/12/2023

Order received very quickly. Very friendly driver. Everything well packed and in good condition. Looking forward to giving all these beautiful boxes for Christmas. Will recommend in the future. Thank you

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Gérard G.

Published on 19/12/2023 à 18h44 following a purchase from 09/12/2023

Fast, efficient delivery.

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Christine R.

Published on 19/12/2023 à 18h42 following a purchase from 08/12/2023

Delivery time respected. Well-prepared parcel. Especially fragile items are well protected. Bravo

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Annick M.

Published on 19/12/2023 à 18h37 following a purchase from 09/12/2023

Very happy with my purchase despite a product being out of stock; shipping was quicker than expected.

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Isabelle D.

Published on 19/12/2023 à 18h31 following a purchase from 09/12/2023

Perfect

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Mathieu R.

Published on 19/12/2023 à 18h29 following a purchase from 09/12/2023

Top delivery, excellent products

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Christine V.

Published on 19/12/2023 à 18h12 following a purchase from 09/12/2023

Perfect order received on time nothing to complain just highly recommend

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dominique Q.

Published on 19/12/2023 à 18h02 following a purchase from 09/12/2023

Good products. Fast delivery

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Julie C.

Published on 19/12/2023 à 18h01 following a purchase from 09/12/2023

Perfect

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Shana R.

Published on 19/12/2023 à 15h18 following a purchase from 28/11/2023

Honestly, it's been 2 times that I've placed an order and 2 times that I've had a problem with my order. Either the packaging is completely damaged or my product is received with the tape open (which is what happened with this recent order), and finally the fault of the opened package was put back on the deliveryman whereas the parcel was delivered nickel (better than the products inside) I find that not terrible level SAV. When you buy as a gift, you're not obliged to receive products in a box that's already been opened. A refund was planned on 01/12 but I still haven't received it as of 19/12. E-mail sent but no response and a refund that apparently takes 2 to 8 days to be delivered. I wouldn't recommend it. Otherwise the delivery is well respected.

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Response from Les Trésors d’Érable Published on 03/01/2024

Hello Madam.
The product was reimbursed and offered to you, you mustn't abuse it, a thank you would be the least you could do ... what do you want? 100€ maybe?